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Miquill Logo Miquill · Hospitality and Tourism

Group Manager

United Kingdom, Suffolk 40000.00 GBP / Year · Job Posted June 03, 2026
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Job Description

As a Group Manager, you will step into a fast-paced, strategic role with direct responsibility for overseeing the daily operations and services across multiple contract sites within your area. Your role is to not just meet, but consistently exceed client, company, and customer expectations through exceptional service delivery and inspiring leadership.

Job Responsibility

  • Build and nurture strong, positive relationships with clients, external providers, and internal teams to guarantee high staff morale and client retention
  • Provide expert support, guidance, and training to all line managers, using proactive supervision and appraisals to drive performance and identify development needs
  • Ensure a consistently exceptional experience by maintaining the absolute highest standards for our service and food offering across all sites
  • Proactively identify new avenues for growth and play a key role in creating and delivering captivating sales presentations to win new business
  • Uphold and enforce the highest levels of compliance with all Health and Safety, Food Safety, and Hygiene legislation across your multi-site area
  • Strategically manage and assist in the seamless operational launch and integration of all new business wins

Requirements

  • Proven track record in managing large teams across multi-site operations, preferably within the high-paced hospitality or contract catering industry
  • Extensive experience in managing and compiling complex budgets alongside a strong overall understanding of business-related finances and P&L management
  • Possess exceptional emotional intelligence and customer service skills, with the professional ability to manage complex HR or performance-related issues fairly and effectively
  • Strong, up-to-date knowledge of Food and Safety legislation, coupled with the ability to successfully ensure team compliance across all units
  • A genuine passion for food and service
  • you keep current with food trends and industry standards and have a real, demonstrable understanding of what excellent service truly looks like

What we offer

  • Competitive salary
  • Company pension scheme
  • Private Healthcare
  • Life Insurance
  • Company Sick Pay
  • Enhanced Parental Leave
  • Car Allowance
  • Comprehensive discount platform
  • Additional day's leave to celebrate your birthday
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