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We are seeking to hire a Group Manager – GM Energy, Direct Sales to lead and scale our direct sales team of Home Energy Consultants (HECs). This role is responsible for managing the direct sales strategy, team and growth of our bi-directional home energy equipment product portfolio. This role will be responsible for driving revenue growth, building strong relationships with our GTM and delivery channels, and establishing GM Energy as a leader in the EV home energy sector.
Job Responsibility:
Scale and optimize the Direct Sales organization to support rapid customer growth and increased sales volume
Achieve and exceed sales targets by implementing data-driven sales processes, optimizing funnel efficiency, and continuously improving team productivity and customer engagement
Develop and refine sales playbooks, talk tracks, and objection-handling frameworks to ensure consistent, high-quality customer interactions across all HEC interactions
Lead the go-to-market strategy for GM Energy’s new finance lease product, including pricing enablement, customer value positioning, sales training and integration into the broader residential energy product portfolio
Oversee sales forecasting, pipeline management, and budget planning with a heightened focus on scaling efficiency and optimizing cost per acquisition
Develop and manage sales compensation and incentive programs
Collaborate with GTM, Dealer Sales, and Marketing teams to align on customer incentives, customer activation strategies, and greater market penetration
Partner closely with Sales Operations and Sales Enablement to deploy new sales tools, automation, and CRM enhancements that streamline workflows and improve forecasting accuracy
Leverage CRM, analytics tools, and performance dashboards to identify trends, coach the team and drive continuous improvement in sales cycle time and conversion
Provide market intelligence and customer insights to inform product development, finance product enhancements, and marketing campaigns
Ensure an exceptional customer experience (CX) by monitoring team performance, coaching to quality standards, and partnering with CX teams to resolve issues and elevate the end-to-end customer journey
Build a strong, high performance team culture rooted in coaching, accountability, and ongoing development
Requirements:
Bachelor’s degree in Business Administration or related field, or equivalent, relevant experience
5-7+ years experience leading and scaling a direct to consumer sales team
Sales experience with residential home energy products such as solar or energy storage is preferred
Relentless drive for results in a complex, ever-changing environment with a high level of integrity
Demonstrated high level of interpersonal skills required to build and maintain relationships across an organization
Experience working in a fast-paced start-up technology environment is preferred
Expert-level knowledge of EVs, EV Charging Networks, Home EV Charging products and Installation services
A prolific communicator with highly proficient presentation skills and strong verbal, non-verbal and written communication skills
Strong intellectual horsepower and proven ability to take complex technical product offerings and simplify them for consumers and sales teams is required
Strong computer software and analytics skills, especially Microsoft Office, with particular emphasis on Microsoft Excel and the ability to take complex amounts of data and develop key insights and actions
Willing to travel up to 25% of the time, as necessary to execute responsibilities of the position
Nice to have:
Sales experience with residential home energy products such as solar or energy storage
Experience working in a fast-paced start-up technology environment