Group Lead Of Service Expertise Center Job at ASML (Tainan)

Business Command Center Major and Cyber Incident Region Lead (SVP)

The Business Command Center (BCC) is a critical function supporting Citi's Servi...

Location

Ireland , Dublin

Salary:

119760.00 - 179640.00 EUR / Year

Citi

Expiration Date

Until further notice

Requirements

Proven Leadership Experience: Extensive experience in the financial services industry, with a focus on cash management, transactional banking, and trade operations
Stakeholder Management and Senior Leadership: Demonstrated expertise in managing executive-level communications and fostering alignment among diverse stakeholder groups and senior leadership
Global Collaboration Experience: Demonstrated experience working with global, multi-region initiatives, projects, and teams, including large matrix organizations
Influence and Collaboration: Ability to influence partners and drive cross-functional work to achieve optimal solutions to complex problems
Detail-Oriented and Results-Driven: Exceptional attention to detail, comprehensiveness of content, and ability to manage multiple assignments to completion under tight deadlines
Incident/Crisis Management Expertise: Deep understanding of incident and crisis management principles, including ownership, classification, initial support, escalation/notification, business impact analysis, and resolution tracking
Rapid Remediation & Escalation: Drive rapid engagement of key remediation resources and subject matter experts across functional groups to proactively avoid or minimize client-visible service disruptions. Ensure timely and effective escalation to key decision-makers and senior management
Severity Assessment & Communication: Establish and enforce consistent severity assessment across all regions and lines of business throughout the incident lifecycle, leveraging client impact and franchise risk criteria. Oversee the timely publication of content-rich incident status updates tailored for client-facing Service teams and regulatory-facing Product Management teams
Strategic Incident Preparedness: Coordinate proactive virtual war rooms for significant planned releases or anticipated market events to ensure preparedness and swift response
Enhanced Escalation Frameworks: Develop, implement, and manage enhanced client escalation models for key platinum clients, as well as robust internal escalation models for critical internal flows, such as Genesis Liquidity reporting

Job Responsibility

Proven Leadership Experience: Extensive experience in the financial services industry, with a focus on cash management, transactional banking, and trade operations
Stakeholder Management and Senior Leadership: Demonstrated expertise in managing executive-level communications and fostering alignment among diverse stakeholder groups and senior leadership
Global Collaboration Experience: Demonstrated experience working with global, multi-region initiatives, projects, and teams, including large matrix organizations
Influence and Collaboration: Ability to influence partners and drive cross-functional work to achieve optimal solutions to complex problems
Detail-Oriented and Results-Driven: Exceptional attention to detail, comprehensiveness of content, and ability to manage multiple assignments to completion under tight deadlines
Incident/Crisis Management Expertise: Deep understanding of incident and crisis management principles, including ownership, classification, initial support, escalation/notification, business impact analysis, and resolution tracking
Rapid Remediation & Escalation: Drive rapid engagement of key remediation resources and subject matter experts across functional groups to proactively avoid or minimize client-visible service disruptions. Ensure timely and effective escalation to key decision-makers and senior management
Severity Assessment & Communication: Establish and enforce consistent severity assessment across all regions and lines of business throughout the incident lifecycle, leveraging client impact and franchise risk criteria. Oversee the timely publication of content-rich incident status updates tailored for client-facing Service teams and regulatory-facing Product Management teams
Strategic Incident Preparedness: Coordinate proactive virtual war rooms for significant planned releases or anticipated market events to ensure preparedness and swift response
Enhanced Escalation Frameworks: Develop, implement, and manage enhanced client escalation models for key platinum clients, as well as robust internal escalation models for critical internal flows, such as Genesis Liquidity reporting

What we offer

competitive base salary (which is annually reviewed)
hybrid working model (up to 2 days working at home per week)
additional benefits that support you (and your family) to be well, live well and save well

Fulltime

Lead Consultant - SAP PP/QM

Location

India , Hyderabad

Salary:

Not provided

YASH TECHNOLOGIES CONSULTING INC.

Expiration Date

Until further notice

Requirements

Minimum 10+ years of relevant experience in SAP PP / QM on S/4 HANA
Knowledge of Variant Configuration, PP-PI
Experience in 2+ Implementations (Minimum), 3 to 4 Roll Out projects along with Support Projects experience
In-depth Knowledge in Integration with Other Modules Like FICO, MM and SD. Knowledge of EWM integration is a must
Master Data - Bill of materials, Work centers/ Resources, Routings/ Recipe, Production versions, Inspection Plan, Master inspection, Characteristics, Catalogues and Code groups
SOP, Long Term Planning Material Requirement Planning, and DIR ( Document Info record)
Configuration and Integration with, Procurement, Sales and Distribution, New strategy definition
Production Order Execution - Order confirmation, Goods issue, Goods receipt, and Backflushing
Quality Management - Quality in Procurement, Quality in Production, In-process inspection, Calibration, and Quality in Sales
Interfaces and Knowledge of Integration with Third-Party System using Web services will be an added advantage. Must have experience in SAP PP-QM integration with third-party tools

Job Responsibility

Contact SAP or other 3rd party vendors for resolving the SAP and other issues
Analyze, implement, and take overall responsibility for implementing normal/emergency changes required for Incident resolution
Provide support to analyze & fix issues. Investigate, diagnose, and resolve recorded Incidents assigned and implement effective workarounds to mitigate the effects of Incidents
Provide resolution expertise in case of Major Incidents. Interact with teams in other domain areas e.g. development/interfaces teams, security, infrastructure, legacy support teams, etc. for cross-functional/team issues
Coordinate with an internal team, process teams, and business users

What we offer

Flexible work arrangements
Free spirit and emotional positivity
Agile self-determination, trust, transparency, and open collaboration
All Support needed for the realization of business goals
Stable employment with a great atmosphere and ethical corporate culture

Cloud Solution Architect - Partner Practice Building & IP Development

As a Cloud Solution Architect (CSA) Partner Practice Building & IP Development f...

Location

United States , Multiple Locations

Salary:

106400.00 - 203600.00 USD / Year

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 4+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience
Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 8+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR Master's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 6+ years experience in cloud/infrastructure technologies, technology solutions, practice development, architecture, and/or consulting OR equivalent experience
4+ years experience working in a customer-facing role (e.g., internal and/or external)
4+ years experience working on technical projects
Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications)
Proven customer-facing experience — ideally as a CSAM, or alternatively as a CSA or equivalent customer‑engagement role
Service Architecture & Business Process Design Experience
Cross‑team orchestration (engineering, program, field, vendor partners)
Extensive experience within Microsoft support environments, with a clear understanding of end-to-end support delivery models, escalation paths, and customer lifecycle touchpoints
Proven experience working with and leading engagements involving Microsoft partners, with a solid grasp of partner delivery models, incentives, and operational constraints

Job Responsibility

Act as a Subject Matter Expert (SME) supporting the Success Programs Foundations team, with a primary focus on the Unified Onboarding, Renewals portfolio, and Success Programs for Partners (UfP). Drive technical alignment and execution across the service lifecycle by ensuring solution design, delivery models, and operational frameworks are aligned with evolving business priorities and program objectives
Demonstrate thought leadership and subject matter expertise across integrated service components, developing IP and delivery guides, influencing design and delivery quality, and enabling others through strategic guidance
Drive positive Customer Satisfaction and become a trusted advisor, providing feedback & insights from customers/partners as you develop and expand impactful relationships with key stakeholders (CSAM strategy teams, Engineering, product group, etc.)
Provide direction to TDMs and build the bridge between TDMs and Business Decision Makers (BDMs)
Develop opportunities to drive Customer Success business results and help Customers get value from their Microsoft investments
Support team awareness and skilling based on area demands & Customer Success goals, share expertise in relevant communities, contribute to IP creation & reuse, and connect gaps and patterns across business and technology areas
Partner with other CSAs, CSAMs, and Product Groups to drive unified delivery and technical excellence

Fulltime

Critical Environment Operations Manager

Microsoft’s Cloud Infrastructure and Operations (MCIO) is the engine that powers...

Location

United States , Phoenix

Salary:

127600.00 - 229200.00 USD / Year

Microsoft Corporation

Expiration Date

Until further notice

Requirements

High School Qualification or equivalent AND 6+ years experience of mission-critical service management with electrical engineering expertise OR equivalent experience
1+ years experience in leading a diverse, technical team
Ability to meet Microsoft, customer and/or government security screening requirements
Microsoft Cloud Background Check

Job Responsibility

Empower a culture of safety, security, and compliance in all aspects of our Datacenter operations
Lead a team of Mechanical, Electrical and Control System professionals supporting Microsoft's online services
Oversee the day-to-day operations and maintenance of mechanical and electrical equipment in our Datacenters
Maximize Critical Environment (CE) availability to ensure optimal operational efficiency
Reduce high-impact and human-error Critical Environment (CE) incidents year over year
Deliver on cost/energy efficiency initiatives
Ensure routine reporting to effectively manage and analyze our Power/Temperature/Relative Humidity, and SLA monitoring
Establish and enhance strong working relationships and engagement with our Engineering Groups (EGs), and business partners
Work with regional and global peers to share and build best practices across the entire datacenter portfolio
Embody our Microsoft One culture and values

What we offer

Benefits and other compensation (details at https://careers.microsoft.com/us/en/us-corporate-pay)

Fulltime

Revenue Manager, Revenue Management Advisory Services

Maintains the transient rooms inventory for the hotel(s) and responsible for max...

Location

Canada , Central Canada Sales Office

Salary:

71000.00 - 98000.00 USD / Year

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

2-year degree from an accredited university or related experience in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major
3 years experience in the revenue management, sales and marketing, or related professional area OR 4-year bachelor's degree from an accredited university or related experience in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major
1 year experience in the revenue management, sales and marketing, or related professional area

Job Responsibility

Maintains the transient rooms inventory for the hotel(s) and responsible for maximizing transient revenue
Releases group rooms back into general inventory and maintains clean booking windows for customers
Recommends pricing and positioning of cluster properties
Oversees the inventory management system to verify appropriateness of agreed upon selling strategies
Compiles information, analyzes and monitors actual sales against projected sales
Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts
Analyzes information and evaluates results to choose the best solution and solve problems
Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information
Generates and provides accurate and timely results in the form of reports, presentations, etc
Conducts sales strategy analysis and refines as appropriate to increase market share for all properties

What we offer

Bonus Eligible

Fulltime

Digital Solutions Engineer

At Small Medium Enterprises and Channel (SME&C), we are leading a high-growth, A...

Location

Costa Rica , Multiple Locations

Salary:

Not provided

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Bachelor's Degree in Computer Science, Information Technology, Engineering or related field AND 4+ years technical pre-sales or technical consulting experience OR equivalent experience
Global collaboration is integral to our work at Microsoft, and proficiency in English is essential for effective communication in this role
Bachelor's Degree in Computer Science, Information Technology, Engineering or related field AND 8+ years technical pre-sales or technical consulting experience OR equivalent experience
4+ years experience with cloud and hybrid, or on premises infrastructures, architecture designs, migrations, industry standards, and/or technology management
Certification in relevant (Microsoft or industry) technologies or disciplines (e.g., Microsoft Office 365
Power BI
Azure Administrator, Architecture, and Development exams
Cloud Platform Technologies
Information Security
Architecture)

Job Responsibility

Acts as the voice of the customer (VOC) by driving new feedback, blockers, insights, and resources (e.g., unified action tracker [UAT], technical feedback platform) across territories so they can be added and prioritized
Captures core customer compete knowledge across solution areas and delivers back to product and engineering teams to enhance team capabilities and develop compete strategies
Provides strategic, technical, and partner input based on Microsoft capability to contribute to strategy development, leveraging partner and competitor knowledge
Works with account teams to shape strategic customer win strategy and tailor unique Microsoft value messaging to audience
Monitors and analyzes action plans to promote customer usage of key/prioritized Microsoft solutions/products that support customer's business outcomes
Identifies opportunities to promote usage
Uses knowledge of customer context, cross-solution, or portfolio expertise, and technical and market/industry knowledge to build credibility with customers individually or at scale
Leverages knowledge of programs and investments (e.g., Microsoft Technology Center [MTC], exec briefing center, partner workshops) and proactively engages with engineering, product, and support teams to remediate blockers
Helps ensure consistency and quality of engagements through adherence of standards and best practices (e.g., managed service provider [MSP], managed certified professional [MCP])
Proactively helps to maximize impact of customer engagements by executing on solutions to blockers

Fulltime

Energy Resource Manager

In alignment with our Microsoft values, we are committed to cultivating an inclu...

Location

Norway , Oslo

Salary:

Not provided

Microsoft Corporation

Expiration Date

Until further notice

Requirements

High School Diploma or equivalent AND experience supporting IT equipment or related technology or delivering server and network deployment projects in large-scale OR equivalent experience
Experience in Critical Environment infrastructure (e.g., UPS, PDUs, Generators, AHU/CFM, ability to read and interpret electrical one-line diagrams and working with IT infrastructure modifications (e.g., Cable trays, Fiber Runners, HACs and IT equipment)
Experience in IT Critical Space and understanding of IT Allocation (e.g., Diverse Cluster density, quanta, patterns)
Ability to meet Microsoft, customer and/or government security screening requirements including Microsoft Cloud Background Check

Job Responsibility

Managing IT Allocation at the Campus/Metro level by collaborating with key stakeholders and ensuring that demands are properly allocated across the IT infrastructure
Familiarize with the Data Center design and manage the IT resources by performing virtual failure analysis and develop a master allocation plan to drive the operationalization of the customer capacity
Ensure compliance with data center business units and service-level policies
Engage with appropriate teams and resources to execute tasks or projects
Manage programs associated with the area of responsibility
Demonstrate conscientiousness on cost adheres to budget requirements
keep costs reasonable and contribute to staying within budget
Follow and adhere to safety and security policies and procedures
Report immediately any safety or security issues or concerns
Participate in Root Cause Analysis (RCA) process as appropriate

Fulltime

Maximo Solution Architect

We are seeking a highly skilled and experienced Maximo Solution Architect for an...

Location

Canada , Toronto

Salary:

77.89 - 84.62 USD / Hour

Randstad

Expiration Date

July 25, 2026

Requirements

Minimum 10+ years of hands-on experience implementing IBM Maximo Manage / Maximo Asset Management / Maximo Enterprise Asset Management in enterprise production environments
Successfully delivered at least three (3) production implementations of Maximo, with at least one (1) implementation on IBM Maximo Application Suite (MAS) version 8.x or 9.x
Demonstrated experience implementing end-to-end maintenance processes (service requests, preventive maintenance, inspections, vendor work, and equipment assets)
Practical experience configuring core Maximo components such as Application Designer, Database Configuration, Workflow, and Security Groups
Strong familiarity with Maximo Integration Framework (MIF), REST/JSON API patterns, and SAP-to-Maximo integration concepts (work orders, procurement/financial touchpoints)
Familiarity with Maximo reporting, BIRT report development/maintenance, SQL-based validation, and data analysis
Proven experience with System Integration Testing (SIT), User Acceptance Testing (UAT), environment promotion, and post-go-live stabilization
Exceptional ability to collaborate with business users, technical teams, vendors, and leadership to resolve complex design and configuration challenges

Job Responsibility

Provide hands-on Maximo Manage functional and configuration expertise for facilities maintenance, asset management, and work management processes
Support the transition from legacy SAP PM to Maximo Manage by advising on process alignment, configuration approaches, data readiness, integration touchpoints, and go-live stabilization
Advise on and configure core Maximo components including service requests, work orders, workflows, security groups/roles, escalations, notifications, start centers, and dashboards
Support design decisions for full-lifecycle facilities maintenance, covering intake, dispatching, field execution, mobile work apps, vendor management, and equipment assets
Support data migration activities, including target data structure reviews, data mapping input, data validation rules, and the triage of data issues
Provide expert input into integration requirements between Maximo Manage, SAP, SAP BTP, TRIRIGA, reporting platforms, and mobile applications
Support System Integration Testing (SIT) and User Acceptance Testing (UAT) by reviewing test cases, validating configuration behavior, and leading defect triage
Advise on environment promotion and release readiness across development, test, pre-production, and production environments
Identify implementation risks and recommend practical solutions that leverage standard out-of-the-box functionality while minimizing unnecessary customization
Facilitate workshops, design reviews, and sprint demonstrations, while providing comprehensive knowledge transfer to internal staff regarding Maximo concepts and sustainment needs

What we offer

Long-Term Stability: A foundational 12-month contract with the high potential for two additional 6-month extensions
High-Impact Project: Play a leading role in a major enterprise system transition from SAP PM to IBM Maximo Manage
Cutting-Edge Technology: Gain valuable, hands-on production experience with the latest IBM Maximo Application Suite (MAS 8.x/9.x) environments
Collaborative Environment: Work alongside a diverse network of expert technical teams, system integrators, and project leaders

Fulltime

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Group Lead Of Service Expertise Center

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