Group Lead Of Service Expertise Center Job at ASML (Tainan)

Business Command Center Major and Cyber Incident Region Lead (SVP)

The Business Command Center (BCC) is a critical function supporting Citi's Servi...

Location

Ireland , Dublin

Salary:

119760.00 - 179640.00 EUR / Year

Citi

Expiration Date

Until further notice

Requirements

Proven Leadership Experience: Extensive experience in the financial services industry, with a focus on cash management, transactional banking, and trade operations
Stakeholder Management and Senior Leadership: Demonstrated expertise in managing executive-level communications and fostering alignment among diverse stakeholder groups and senior leadership
Global Collaboration Experience: Demonstrated experience working with global, multi-region initiatives, projects, and teams, including large matrix organizations
Influence and Collaboration: Ability to influence partners and drive cross-functional work to achieve optimal solutions to complex problems
Detail-Oriented and Results-Driven: Exceptional attention to detail, comprehensiveness of content, and ability to manage multiple assignments to completion under tight deadlines
Incident/Crisis Management Expertise: Deep understanding of incident and crisis management principles, including ownership, classification, initial support, escalation/notification, business impact analysis, and resolution tracking
Rapid Remediation & Escalation: Drive rapid engagement of key remediation resources and subject matter experts across functional groups to proactively avoid or minimize client-visible service disruptions. Ensure timely and effective escalation to key decision-makers and senior management
Severity Assessment & Communication: Establish and enforce consistent severity assessment across all regions and lines of business throughout the incident lifecycle, leveraging client impact and franchise risk criteria. Oversee the timely publication of content-rich incident status updates tailored for client-facing Service teams and regulatory-facing Product Management teams
Strategic Incident Preparedness: Coordinate proactive virtual war rooms for significant planned releases or anticipated market events to ensure preparedness and swift response
Enhanced Escalation Frameworks: Develop, implement, and manage enhanced client escalation models for key platinum clients, as well as robust internal escalation models for critical internal flows, such as Genesis Liquidity reporting

Job Responsibility

Proven Leadership Experience: Extensive experience in the financial services industry, with a focus on cash management, transactional banking, and trade operations
Stakeholder Management and Senior Leadership: Demonstrated expertise in managing executive-level communications and fostering alignment among diverse stakeholder groups and senior leadership
Global Collaboration Experience: Demonstrated experience working with global, multi-region initiatives, projects, and teams, including large matrix organizations
Influence and Collaboration: Ability to influence partners and drive cross-functional work to achieve optimal solutions to complex problems
Detail-Oriented and Results-Driven: Exceptional attention to detail, comprehensiveness of content, and ability to manage multiple assignments to completion under tight deadlines
Incident/Crisis Management Expertise: Deep understanding of incident and crisis management principles, including ownership, classification, initial support, escalation/notification, business impact analysis, and resolution tracking
Rapid Remediation & Escalation: Drive rapid engagement of key remediation resources and subject matter experts across functional groups to proactively avoid or minimize client-visible service disruptions. Ensure timely and effective escalation to key decision-makers and senior management
Severity Assessment & Communication: Establish and enforce consistent severity assessment across all regions and lines of business throughout the incident lifecycle, leveraging client impact and franchise risk criteria. Oversee the timely publication of content-rich incident status updates tailored for client-facing Service teams and regulatory-facing Product Management teams
Strategic Incident Preparedness: Coordinate proactive virtual war rooms for significant planned releases or anticipated market events to ensure preparedness and swift response
Enhanced Escalation Frameworks: Develop, implement, and manage enhanced client escalation models for key platinum clients, as well as robust internal escalation models for critical internal flows, such as Genesis Liquidity reporting

What we offer

competitive base salary (which is annually reviewed)
hybrid working model (up to 2 days working at home per week)
additional benefits that support you (and your family) to be well, live well and save well

Fulltime

Assistant Portfolio Director

The Assistant Portfolio Director – Training and Compliance is designated as a se...

Location

United States , Sacramento

Salary:

110000.00 - 139350.27 USD / Year

Allied Universal®

Expiration Date

Until further notice

Requirements

Bachelor’s degree in criminal justice, business, or a related field with three (3) years of management experience in a high-volume workforce environment or service industry, including one (1) year managing training, compliance, or safety functions
Associate’s degree in criminal justice, business, or a related field with five (5) years of management experience in a high-volume workforce environment or service industry, including two (2) years managing training, compliance, or safety functions
High School diploma or equivalent with seven (7) years of management experience in a high-volume workforce environment or service industry, including three (3) years managing training, compliance, or safety functions
Obtain and maintain local and/or state security-related license
Valid driver’s license if driving an AUS company vehicle, or personal vehicle while conducting business
Must be able to attend and complete a client facility and security department orientation upon hire
Must be able to successfully complete the training requirements listed within the portfolio security training program
Must be able to successfully participate in and pass less than lethal weapon and tools training and qualification courses, to include corresponding Instructor certifications, upon hire
Must be able to successfully complete International Association for Healthcare Security and Safety, Inc. (IAHSS) Supervisor Level Certification (CHSS) within six (6) months of hire
Must be able to successfully complete International Association for Healthcare Security and Safety, Inc. (IAHSS) Workplace Violence Prevention Certificate Program within six (6) months of hire

Job Responsibility

Take the lead in liaising with local AUS branch office stakeholders to coordinate new employee orientations (NEO), certification training, or other training support needs for the portfolio
Liaise with the AUS Healthcare Vertical to share industry best practices for healthcare security training programs
Audit and drive security training practices across the portfolio to optimize effectiveness, efficiency, and compliance with regulatory standards
Develop and maintain the portfolio security training and training folder program
Establish contract-required training and screening elements for security personnel and ensure they have been met and maintained across all client sites
Establish and maintain the portfolio Post Order standards, providing guidance to the Account Manager and/or Assistant Account Manager when conducting annual, or as needed updates
Conduct validation audits of employee specific training folders to ensure they are maintained and available for review by client, AUS, or regulatory and accreditation agencies
Execute all training aspects (technical and managerial) of the security contract across portfolio locations, assigning tasks to the Portfolio Manager, Account Manager, and/or Assistant Account Manager
Facilitate workplace violence and de-escalation training, either in partnership with other instructors, or independently, for both client and AUS personnel
Maintain subject matter expertise in applicable security related topics

What we offer

Employee Assistance Program
Employee Discount Program
Tuition Discount Program
Training & Career Development Programs

Fulltime

Lead Consultant - SAP PP/QM

Location

India , Hyderabad

Salary:

Not provided

YASH TECHNOLOGIES CONSULTING INC.

Expiration Date

Until further notice

Requirements

Minimum 10+ years of relevant experience in SAP PP / QM on S/4 HANA
Knowledge of Variant Configuration, PP-PI
Experience in 2+ Implementations (Minimum), 3 to 4 Roll Out projects along with Support Projects experience
In-depth Knowledge in Integration with Other Modules Like FICO, MM and SD. Knowledge of EWM integration is a must
Master Data - Bill of materials, Work centers/ Resources, Routings/ Recipe, Production versions, Inspection Plan, Master inspection, Characteristics, Catalogues and Code groups
SOP, Long Term Planning Material Requirement Planning, and DIR ( Document Info record)
Configuration and Integration with, Procurement, Sales and Distribution, New strategy definition
Production Order Execution - Order confirmation, Goods issue, Goods receipt, and Backflushing
Quality Management - Quality in Procurement, Quality in Production, In-process inspection, Calibration, and Quality in Sales
Interfaces and Knowledge of Integration with Third-Party System using Web services will be an added advantage. Must have experience in SAP PP-QM integration with third-party tools

Job Responsibility

Contact SAP or other 3rd party vendors for resolving the SAP and other issues
Analyze, implement, and take overall responsibility for implementing normal/emergency changes required for Incident resolution
Provide support to analyze & fix issues. Investigate, diagnose, and resolve recorded Incidents assigned and implement effective workarounds to mitigate the effects of Incidents
Provide resolution expertise in case of Major Incidents. Interact with teams in other domain areas e.g. development/interfaces teams, security, infrastructure, legacy support teams, etc. for cross-functional/team issues
Coordinate with an internal team, process teams, and business users

What we offer

Flexible work arrangements
Free spirit and emotional positivity
Agile self-determination, trust, transparency, and open collaboration
All Support needed for the realization of business goals
Stable employment with a great atmosphere and ethical corporate culture

Senior Mechanical Sustainability Engineer

As part of Amazon's Climate Pledge to reach net zero carbon by 2040, AWS is comm...

Location

Ireland , Dublin

Salary:

Not provided

myGwork - LGBTQ+ Business Community

Expiration Date

Until further notice

Requirements

Experience explaining complex technical concepts to various business and technical audiences
Experience that includes strong analytical skills, attention to detail, and effective communication abilities, or experience working with customers with a passion for delivering exceptional service
Bachelor's degree in engineering, sustainability, or equivalent professional experience
Practical engineering experience with demonstrated expertise in building design optimization and carbon footprint reduction
Experience obtaining, managing, and analyzing carbon data
Experience leading sustainable building programs or similar sustainability initiatives

Job Responsibility

Understanding the overall design and functionality of AWS data centers globally
Creating and modifying existing designs to meet sustainability goals, in particular heat waste recovery designs
Owning the tracking of carbon for projects within your region - including working directly with our construction team and equipment suppliers to identify opportunities for carbon reduction (with our scale we are able to drive the design of our equipment)
Identifying project/region specific opportunities to reduce carbon on specific builds
Identify and pilot novel low-carbon materials and technologies, focused on the mechanical equipment, low-GWP refrigerants, DAC, heat re-use
Propose and develop carbon reduction initiatives to implemented globally across the AWS fleet
Engage with material suppliers and industry groups to accelerate market availability of decarbonized products
Work with manufacturers to improve supply chain transparency and reduce product carbon intensity
Support sustainability certifications for builds in your region as mandated by building permit requirements or AWS policies
Support our public policy teams in engaging with local authorities on sustainability regulatory consultations or issues

What we offer

A dynamic, fast paced, fun, and exciting work environment
continued learning opportunities
focus on continued employee development

Fulltime

Cloud Solution Architect - Partner Practice Building & IP Development

As a Cloud Solution Architect (CSA) Partner Practice Building & IP Development f...

Location

United States , Multiple Locations

Salary:

106400.00 - 203600.00 USD / Year

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 4+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience
Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 8+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR Master's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 6+ years experience in cloud/infrastructure technologies, technology solutions, practice development, architecture, and/or consulting OR equivalent experience
4+ years experience working in a customer-facing role (e.g., internal and/or external)
4+ years experience working on technical projects
Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications)
Proven customer-facing experience — ideally as a CSAM, or alternatively as a CSA or equivalent customer‑engagement role
Service Architecture & Business Process Design Experience
Cross‑team orchestration (engineering, program, field, vendor partners)
Extensive experience within Microsoft support environments, with a clear understanding of end-to-end support delivery models, escalation paths, and customer lifecycle touchpoints
Proven experience working with and leading engagements involving Microsoft partners, with a solid grasp of partner delivery models, incentives, and operational constraints

Job Responsibility

Act as a Subject Matter Expert (SME) supporting the Success Programs Foundations team, with a primary focus on the Unified Onboarding, Renewals portfolio, and Success Programs for Partners (UfP). Drive technical alignment and execution across the service lifecycle by ensuring solution design, delivery models, and operational frameworks are aligned with evolving business priorities and program objectives
Demonstrate thought leadership and subject matter expertise across integrated service components, developing IP and delivery guides, influencing design and delivery quality, and enabling others through strategic guidance
Drive positive Customer Satisfaction and become a trusted advisor, providing feedback & insights from customers/partners as you develop and expand impactful relationships with key stakeholders (CSAM strategy teams, Engineering, product group, etc.)
Provide direction to TDMs and build the bridge between TDMs and Business Decision Makers (BDMs)
Develop opportunities to drive Customer Success business results and help Customers get value from their Microsoft investments
Support team awareness and skilling based on area demands & Customer Success goals, share expertise in relevant communities, contribute to IP creation & reuse, and connect gaps and patterns across business and technology areas
Partner with other CSAs, CSAMs, and Product Groups to drive unified delivery and technical excellence

Fulltime

Critical Environment Operations Manager

Microsoft’s Cloud Infrastructure and Operations (MCIO) is the engine that powers...

Location

United States , Phoenix

Salary:

127600.00 - 229200.00 USD / Year

Microsoft Corporation

Expiration Date

Until further notice

Requirements

High School Qualification or equivalent AND 6+ years experience of mission-critical service management with electrical engineering expertise OR equivalent experience
1+ years experience in leading a diverse, technical team
Ability to meet Microsoft, customer and/or government security screening requirements
Microsoft Cloud Background Check

Job Responsibility

Empower a culture of safety, security, and compliance in all aspects of our Datacenter operations
Lead a team of Mechanical, Electrical and Control System professionals supporting Microsoft's online services
Oversee the day-to-day operations and maintenance of mechanical and electrical equipment in our Datacenters
Maximize Critical Environment (CE) availability to ensure optimal operational efficiency
Reduce high-impact and human-error Critical Environment (CE) incidents year over year
Deliver on cost/energy efficiency initiatives
Ensure routine reporting to effectively manage and analyze our Power/Temperature/Relative Humidity, and SLA monitoring
Establish and enhance strong working relationships and engagement with our Engineering Groups (EGs), and business partners
Work with regional and global peers to share and build best practices across the entire datacenter portfolio
Embody our Microsoft One culture and values

What we offer

Benefits and other compensation (details at https://careers.microsoft.com/us/en/us-corporate-pay)

Fulltime

Technical Product Manager III

The Technical Product Manager (TPM) III serves as a strategic bridge between bus...

Location

United States , Los Angeles

Salary:

207808.00 - 353272.00 USD / Year

L.A. Care Health Plan

Expiration Date

Until further notice

Requirements

Bachelor's Degree in Computer Science or Related Field
At least 10 years of experience in a health plan, payer organization and/or health system, ideally as a Technical Product Management or similar role
Experience in at least one of the following healthcare domains: Customer Engagement / Front Office Operations: enrollment and eligibility, call center, member/provider portals, member outreach, appeals and grievances, sales/marketing portals
Health Services Delivery and Quality Oversight: care management, population health, behavioral health, pharmacy, UM authorizations, quality oversight
Provider Network Operations / Data: provider portals, provider data management & network operations enablement, Prior Authorization Interoperability (PAI) submission workflows
Finance / Claims / HR / Compliance Enablement: claims processing & payments, payment integrity, encounter processing, billing/reporting, HR/compliance systems
Proven experience translating complex business needs into clear problem statements that enable technically ready requirements for IT and development teams
Experience delivering enterprise digital solutions that improve member and provider experience, operational efficiency, and maintain regulatory compliance
Experience with agile product management frameworks, backlog prioritization, sprint planning and related tools, including prior exposure to health plans or health system digital solutions
Experience collaborating with cross-functional business and IT teams to drive enterprise solution delivery and ensure alignment with organizational priorities

Job Responsibility

Leads business stakeholders in defining product vision, solution intent, scope, value hypothesis, and roadmap aligned with enterprise strategy and measurable business outcomes
ensures enterprise-wide impact and alignment across multiple business verticals and strategic objectives, while owning one or more domains and coordinating cross-domain roadmaps in collaboration with other TPMs
Drives the translation of complex business needs into clear problem statements and outcomes that inform technically ready requirements for IT and development teams
Ensures requirements are accurate, complete, timely, and aligned with defined success metrics to support product strategy and enterprise delivery of business value
Partners with internal teams ensure business requirements and product intent are clearly understood and proposed solutions align with enterprise reference architecture and governance standards
Provides guidance and oversight to ensure requirements are technically ready and aligned with product strategy and evaluates integration dependencies and trade-offs across systems
Collaborates with key stakeholders to ensure the product backlog for the domain is effectively prioritized, supports other TPMs with cross-domain backlog coordination, and participates in sprint planning and review sessions to maintain strategic alignment
Manages the delivery of quality and member-focused digital solutions
Ensures the business units understand the technology solution, overall solution delivery, and compliance with governance processes, architecture standards, as well as their roles and accountabilities in each phase of the delivery cycle
Provides oversight for testing, validation, and deployment activities to ensure solutions align with business intent, success metrics, and regulatory requirements, while advising teams on enterprise-level expectations

What we offer

Paid Time Off (PTO)
Tuition Reimbursement
Retirement Plans
Medical, Dental and Vision
Wellness Program
Volunteer Time Off (VTO)

Fulltime

Revenue Manager, Revenue Management Advisory Services

Maintains the transient rooms inventory for the hotel(s) and responsible for max...

Location

Canada , Central Canada Sales Office

Salary:

71000.00 - 98000.00 USD / Year

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

2-year degree from an accredited university or related experience in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major
3 years experience in the revenue management, sales and marketing, or related professional area OR 4-year bachelor's degree from an accredited university or related experience in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major
1 year experience in the revenue management, sales and marketing, or related professional area

Job Responsibility

Maintains the transient rooms inventory for the hotel(s) and responsible for maximizing transient revenue
Releases group rooms back into general inventory and maintains clean booking windows for customers
Recommends pricing and positioning of cluster properties
Oversees the inventory management system to verify appropriateness of agreed upon selling strategies
Compiles information, analyzes and monitors actual sales against projected sales
Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts
Analyzes information and evaluates results to choose the best solution and solve problems
Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information
Generates and provides accurate and timely results in the form of reports, presentations, etc
Conducts sales strategy analysis and refines as appropriate to increase market share for all properties

What we offer

Bonus Eligible

Fulltime

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Group Lead Of Service Expertise Center

Job Responsibility

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