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Group Internal Sales Manager

advocate-group.co.uk Logo

Advocate Group

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Location:
United Kingdom, Manchester

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Category:
Sales

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Contract Type:
Not provided

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Salary:

50000.00 GBP / Year

Job Description:

We are partnering with a prestigious UK leader in luxury, bespoke home furniture to appoint an exceptional Group Internal Sales Manager. For over four decades, our client has transformed homes through craftsmanship, creativity, and meticulous detail—setting the benchmark for premium living. This is a rare opportunity to take ownership of the internal sales function across multiple high-end brands within the group. You’ll play a pivotal role in shaping the full lead-handling journey—from first contact, qualification, and nurturing, through to structured handover to external sales teams. This is a highly collaborative, visible role working across Sales Leadership, Marketing, CRM, and Technology to drive performance, consistency, and continual improvement.

Job Responsibility:

  • Lead, coach, and develop the Internal Sales team
  • Refine call scripts, qualification frameworks, and enquiry handling
  • Partner with the CRM Lead to enhance segmentation, profiling, and nurturing
  • Drive consistency of first-contact standards across brands
  • Own and optimise the enquiry lifecycle
  • Deliver cross-functional projects that improve systems, workflow, and client experience
  • Build strong senior stakeholder relationships
  • Provide clear performance reporting
  • Act as the Group’s telephony and outbound calling subject-matter expert

Requirements:

  • Proven leadership of an internal sales/telesales function
  • Strong coaching ability and a track record of developing high-performing teams
  • Deep expertise in lead qualification, call structure, script refinement, and enquiry handling
  • Strong CRM capability, including segmentation, nurturing and workflow optimisation
  • Confidence driving cross-functional process improvements
  • Effective collaborator across Marketing, CRM, Tech, and Sales
  • Ability to influence senior stakeholders
  • Analytical, commercially minded
  • Comfortable using performance data to inform decisions and drive revenue-focused outcomes
  • Structured, process-driven and motivational in leadership style
What we offer:

bonus

Additional Information:

Job Posted:
December 15, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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