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Support end-to-end administration of new starters, including: Preparing and issuing contracts and offer documentation Coordinating onboarding and induction processes Ensuring all pre-employment checks and documentation are completed Manage leaver processes, including: Processing resignations and updating HR systems Coordinating exit documentation and final communications Process contractual changes, ensuring relevant documentation is issued and HR systems are updated Monitor probation end dates, ensuring reviews are completed, outcomes recorded, and documentation issued Maintain and update employee records, ensuring accuracy and compliance within HR systems Manage and monitor the HR shared inbox, including: Responding to queries in a timely and professional manner Escalating complex queries where required Ensuring all requests are logged and tracked appropriately Provide general HR administrative support, including: Document preparation and letter generation Electronic filing and record keeping Supporting HR projects and initiatives as required Assist with payroll administration, ensuring accurate and timely data submission Support reporting requirements by maintaining accurate HR data and producing basic reports where required Work closely with internal stakeholders to ensure HR processes are delivered consistently and efficiently Ensure all tasks are completed in line with agreed service levels and deadlines
Job Responsibility
Support end-to-end administration of new starters, including: Preparing and issuing contracts and offer documentation
Coordinating onboarding and induction processes
Ensuring all pre-employment checks and documentation are completed
Manage leaver processes, including: Processing resignations and updating HR systems
Coordinating exit documentation and final communications
Process contractual changes, ensuring relevant documentation is issued and HR systems are updated
Monitor probation end dates, ensuring reviews are completed, outcomes recorded, and documentation issued
Maintain and update employee records, ensuring accuracy and compliance within HR systems
Manage and monitor the HR shared inbox, including: Responding to queries in a timely and professional manner
Escalating complex queries where required
Ensuring all requests are logged and tracked appropriately
Provide general HR administrative support, including: Document preparation and letter generation
Electronic filing and record keeping
Supporting HR projects and initiatives as required
Assist with payroll administration, ensuring accurate and timely data submission
Support reporting requirements by maintaining accurate HR data and producing basic reports where required
Work closely with internal stakeholders to ensure HR processes are delivered consistently and efficiently
Ensure all tasks are completed in line with agreed service levels and deadlines
Requirements
Experience in a HR or shared service environment desirable but not essential
Experience of managing high-volume administrative tasks with strong attention to detail
Ability to quickly learn and effectively apply new systems, processes and work flows
Strong organisational skills with the ability to prioritise workload effectively
Excellent written and verbal communication skills
Experience managing shared inboxes and responding to queries professionally
Proficient in Microsoft Office (Word, Excel, Outlook) and HR systems (desirable)
Ability to handle sensitive and confidential information with discretion
Strong teamwork skills with a proactive and supportive approach
High level of accuracy and commitment to maintaining data integrity
Assertive individual who can work productively either independently or as part of a team.