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We are seeking an experienced and innovative Group Head of Learning & Development to lead the delivery and continuous improvement of our Learning & Development strategy across the Group. This senior leadership role is responsible for creating engaging and commercially balanced learning experiences that support workforce capability, leadership development, compliance, retention and career progression within a regulated environment. Working closely with senior leaders, operational teams and Heads of Department, you will identify organisational learning needs and deliver practical, creative and impactful development solutions. The role combines strategic leadership with hands-on operational delivery and requires regular travel across services with a visible operational presence. You will lead a geographically dispersed Learning & Development team, oversee the organisation's digital learning environment and ensure learning provision remains accessible, relevant and aligned to operational priorities.
Job Responsibility
Lead the operational delivery and continuous improvement of the Group Learning & Development strategy
Develop leadership, career progression and workforce capability programmes
Identify capability gaps, succession planning opportunities and learning priorities with operational leaders
Lead multiple learning, change and transformation programmes
Oversee onboarding, induction and compliance learning frameworks
Manage and optimise the Learning Management System (LMS), including reporting and learner experience
Oversee the creation and improvement of eLearning and blended learning content
Drive learner engagement through innovative and accessible learning approaches
Lead, coach and develop a geographically dispersed Learning & Development team
Manage Learning & Development budgets and external providers
Ensure learning activity supports regulatory and compliance requirements
Use learner feedback and operational insight to improve learning quality and effectiveness
Requirements
Significant experience in a senior Learning & Development leadership role within a regulated environment
Experience leading Learning & Development across multi-site or geographically dispersed organisations
Experience managing organisational change, workforce capability or transformation programmes
Experience managing Learning Management Systems (LMS)
Experience overseeing eLearning and blended learning provision
Experience managing Learning & Development or departmental budgets
Strong stakeholder engagement and influencing skills
Professional qualification or equivalent experience in Learning & Development, Leadership or Management
Nice to have
Experience within health and social care settings
Experience in coaching, facilitation or digital learning design
Experience managing apprenticeship levy programmes or funded learning opportunities
Experience working with external learning providers
What we offer
Fixed working pattern – 40 hours across 5 days
Access to the Optimo Learning Academy
Career progression opportunities within a growing organisation