Group Fitness Instructor + Front Desk Support

• Plan and lead group fitness classes throughout various locations in downtown Chicago
• Have at least two regularly scheduled weekly classes, and be available to be on-call for additional classes as needed
• Provide timely and professional communication to members before and after sessions to ensure a hospitality-focused experience
• Ensure a wonderful experience for clients by anticipating their needs and bringing special touches to every session
• Prioritize client satisfaction by actively engaging with the client to understand their needs and preferences
• Implement innovative strategies and programs to enhance their experience
• Support the Operations Team with projects to increase client engagement and member experience

• 1+ years experience in a fitness center environment teaching group fitness classes in formats such as Bootcamp, HIIT, core, etc
• valid Group Fitness certification from a nationally recognized organization
• up-to-date CPR and AED certification
• technologically savvy and can assist members with class and training sign-ups through native technology as needed

Experience in the corporate fitness or wellness sector