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Identifying opportunities, providing solutions, and building plans for continuous improvement and efficiencies for increased productivity growth throughout the groups business
Champion group business yield management and space optimization at WDW hotels and theme parks to yield the highest rate of return – influencing and educating internal partners and senior leadership
Lead the Systems Administration Team, responsible for on-going evaluation of systems used to support sales channels and non-leisure businesses, and their ROI which will drive new road maps for future systems to improve efficiencies and revenue opportunities
Lead data and analytical support teams needed to make informed decisions and recommend future improvements
Serve as a creative thought partner, stay abreast of industry trends, best practices, emerging technologies, and leverage that knowledge to continually innovate the non-leisure business
Provide leadership to a team of Project Managers and office and technical cast
Lead the integration, facilitation, and coordination of planning efforts in support of Gatherings Experiences initiatives
Influence senior executives to make sound decisions by connecting central initiatives, identifying solutions for operation execution, and effective storytelling
Project manage park approval process and new Gatherings offerings, inclusive of providing decision support to senior operations leadership
Plan and activate against key Gatherings initiatives, property activations, and site-wide launches
Lead with a site-wide mindset, inclusive of diverse business needs and approaches
Foster relationships with Technology, Finance, DXi, Gatherings Sales & Services, and business support partners to develop holistic, integrated solutions
Partner with the executive team on cross-business initiatives and navigates impacts to teams and processes
Conduct ongoing assessment of needs and prioritization of initiatives and projects impacting Gatherings Organization
Maintain knowledge of site-wide initiatives to regularly monitor business needs in order to update or retire processes
Activate essential company initiatives across all lines of business within Gatherings, ensuring consistency
Requirements
5+ years of directly related experience (including project management and leadership experience)
Experience working across functional lines and as a member of a diverse, matrixed team while driving collaboration
Able to work in a fast-paced environment, managing multiple projects with varying priorities and deadlines
Proven ability to manage and sell large scale projects (with high complexity), budgets, and timelines
Proven experience creating clear and consistent strategies and direction, with skills in planning, development, and execution
Strong strategic and critical thinking skills, with the ability to solve complex problems
Demonstrated problem solving and confident decision-making skills
Excellent oral and written communication skills
A professional presence and a demonstrated ability to present a cohesive, influential story to a variety of teams
Ability to influence and persuade at all levels across the organization
Demonstrated skills in relationship management with the ability to develop professional partnerships that result in stable, consistent, reliable, and courteous communication
Proven ability to effectively collaborate with internal and external stakeholders
Ability to transform information into easy-to-understand visual narratives that clearly articulate strategy, drive new initiatives, or communicate value propositions and tangible next steps for stakeholders
Bachelor's degree in related field or equivalent
Nice to have
Experience with exposure to business planning/strategy, business optimization, and space utilization
Experience leading direct reports and a team (people manager)
Experience as a working manager, executing while also being hands-on and leading people
Experience with SaaS systems, Excel, PowerPoint, Power BI, Tableau, and other data/metrics visualization tools
What we offer
A bonus and/or long-term incentive units may be provided as part of the compensation package
full range medical, financial, and/or other benefits, dependent on the level and position offered