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Group Air Specialist

United States 60000.00 - 65000.00 USD / Year · Job Posted April 23, 2026
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Job Description

The Group Air Specialist is responsible for managing all aspects of group airline travel for meetings, events, and incentive programs. This role serves as the primary point of contact for program travelers, coordinating air arrangements that align with program guidelines, budgets, and timelines. The specialist books, tickets, exchanges, and refunds airfare for domestic and international itineraries using the Sabre Global Distribution System (GDS) platform, while advising travelers on personal air costs and travel options. They collaborate closely with event management, the technology team, and Solutions Development to ensure accuracy and consistency across all air-related details, produce required manifests and reports, manage traveler data within registration systems, and provide timely, high-quality service to support a seamless travel experience.

Job Responsibility

  • Manage all aspects of group airline travel for meetings, events, and incentive programs
  • Serve as primary point of contact for program travelers
  • Book, ticket, exchange, and refund airfare for domestic and international itineraries using Sabre GDS
  • Advise travelers on personal air costs and travel options
  • Collaborate with event management, technology team, and Solutions Development
  • Produce required manifests and reports
  • Manage traveler data within registration systems
  • Provide timely, high-quality service

Requirements

  • High School Diploma or G.E.D.
  • Sabre GDS experience required
  • Passion for and ability to travel up to 25% of the time and work outside of normal business hours, including evenings and weekends
  • Exceptional communication skills, including the ability to articulate vision and inspire and motivate others
  • Proven ability to work in a fast-paced environment with meticulous attention to detail
  • Exceptional organizational, interpersonal, time management, computer, and problem-solving skills
  • Strong project and change management skills
  • Ability to work independently and effectively collaborate in a team environment
  • Positive, friendly, and approachable attitude with a strong work ethic and ability to multitask
  • Strong analytical and problem-solving skills, including an understanding of how decisions affect departments and the organization
  • Must be a team player who can effectively listen, build relationships, and remain calm under pressure

Nice to have

  • 3+ years of travel agency experience
  • Proficiency with CVENT technology and MS Office

What we offer

  • National Medical Coverage Options
  • Dental and Vision
  • 401k
  • Short- and Long-Term Disability
  • Educational & Adoption Assistance Program
  • Employee Assistance Program and Wellbeing
  • Caregiver Support Program
  • Paid Time Off & Holiday Pay

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