Group Administrator Job at Office Angels (Bristol)

Employee Benefits Senior Administrator

Employee Benefits Senior Administrator role in a leading organisation in the acc...

Location

United Kingdom , London

Salary:

38000.00 - 40000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Prior experience in financial services or insurance administration, ideally within group risk or employee benefits
Strong knowledge of Group Risk products and market practises
Excellent communication skills, both written and verbal
Proficiency in Microsoft Office and CRM systems, with a keen eye for detail
The ability to work under pressure while meeting deadlines
A commitment to confidentiality, reliability, and trustworthiness
Experience conducting market reviews and summarising recommendations for clients
Experience utilising insurers' portals for quoting and policy management
Experience producing detailed reports for new business initiatives
Experience with scheme implementations and transferring policies between insurers

Job Responsibility

Managing complex processes related to group risk products such as Group Life, Income Protection, and Critical Illness
Processing new business applications, renewals, and amendments for group risk policies with precision
Liaising with insurers to obtain quotations, underwriting decisions, and policy documentation
Maintaining compliance standards and accurate records in line with FCA regulations
Assisting with audits and compliance checks as required
Preparing and maintaining reports on scheme performance, renewals, and pipeline activity
Contributing to process improvements and best practise initiatives within the team

What we offer

Office located just a 7-minute walk from City Thameslink train station
Be part of a collaborative team where your contributions truly matter
Professional growth and continuous learning support

Fulltime

Lead ServiceNow Developer

Location

India , Delhi

Salary:

Not provided

SITA

Expiration Date

Until further notice

Requirements

6+ years of experience with ServiceNow required
8+ years of experience with IT Industry
ITIL Foundations certification is preferred
ServiceNow Certified System Administrator required
ServiceNow Certified Application Developer preferred
ServiceNow CIS preferred
ServiceNow Micro Certifications preferred
Experienced in implementation of ITSM solution using industry best practices
Hands-on development experience of ServiceNow scripting like Business Rule, Script include, Fix scripts workflows, UI Action, UI Policy, Client scripts, Email Inbound
Very good experience of REST and SOAP based integration, scripted REST and SOAP API creation

Job Responsibility

The candidate will work closely with customers, internal and external, as well as other team members to understand business requirements that drive the analysis and design of quality technical solutions that are aligned with business and IT strategies
Gathering and documenting user and process requirements, functional requirements, and developing technical requirements
ServiceNow Development: - This includes technical consulting and software development services on the ServiceNow platform. These services would encompass changes, enhancements and new functionality in currently deployed instances
ServiceNow Strategy: -The person will provide analysis and coordination for upcoming ServiceNow releases
This will highlight new and revised functionality that is relevant to SITA’s stated business objectives
The candidate will also be available to consult with SITA on the optimization of existing ServiceNow and ESB applications, providing recommendations where appropriate
He/she must leverage, and update test scripts created by the main project and where necessary, create new test scripts, run them against the new / updated functionalities and provide results prior to the maintenance release
ServiceNow Maintenance:- This includes activities related to the routine maintenance of the ServiceNow platform
The ServiceNow-related activities would include incident response, incident resolution, defect management, performance optimization, upgrades, patches, user administration, group administration, role administration, domain administration, security response and optimization as well as the administration of all active ServiceNow features and functions
Responsible: - For coding, testing, implementing, maintaining, and supporting changes in the application and Workflows

What we offer

Flex Week: Work from home up to 2 days/week
Flex Day: Make your workday suit your life and plans
Flex Location: Take up to 30 days a year to work from any location in the world
Employee Wellbeing: Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year
Champion Health – a personalized platform that supports a range of wellbeing needs
Professional Development: training platforms, including LinkedIn Learning
Competitive Benefits: Competitive benefits that make sense with both your local market and employment status

Fulltime

Senior Application Administrator, Public Safety Applications

This position directly supports the technology needs of Brown University’s Depar...

Location

United States

Salary:

Not provided

Brown University

Expiration Date

Until further notice

Requirements

Bachelor’s degree preferred
3+ years of experience with enterprise-level business application support or administration
Lead experience preferred
Administration of Public Safety or Enterprise Applications & Systems preferred
Security Systems Application Administration preferred
SQL Queries
including writing queries and joining databases preferred
SSRS (SQL Server Reporting Services)
writing reports & supporting SSRS preferred
Active Directory Security Group Administration preferred

Job Responsibility

Serve as a senior position supporting all of the Public safety applications
Responsibilities include application administration, end user application support, & end user application training for all of the Department of Public Safety’s applications
Develop and maintain a fundamental understanding of how to utilize all Public Safety applications from an end-user perspective
Participate in and support all upgrades, application and security patches, etc.
Coordinate all aspects of testing, documentation, and training of end users
Help the team participate in all aspects of change management
Participate in cross training with fellow team members to ensure the team has adequate backup for all applications supported
In coordination with the Manager of Public Safety Applications, ensure all Public Safety applications, systems, and technologies within purview are implemented, administered, and maintained to meet Criminal Justice Information Systems (CJIS) requirements along with FBI, RI State Police, and Brown security requirements
Participate in an OIT Public Safety Applications team on-call rotation schedule dedicated to the support of the university’s Department of Public Safety

Fulltime

Senior Group Risk Administrator

Join a Dynamic Team as a Senior Group Risk Administrator! Our client, a leading ...

Location

United Kingdom , London

Salary:

40000.00 - 43000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Minimum 3-5 years' experience in financial services administration, specifically within group risk or employee benefits
Strong knowledge of Group Risk products and market practises
Excellent communication skills (both written and verbal)
Self-motivated, resilient, and detail-oriented, with a clear focus on high-quality output
Proficient in Microsoft Office and CRM systems
Understanding of FCA regulations and compliance requirements

Job Responsibility

Serve as the primary point of contact for advisers and clients regarding group risk schemes
Address queries promptly and professionally, guaranteeing excellent customer service
Process new business applications, renewals, and amendments for group risk policies
Liaise with insurers to obtain quotations, underwriting decisions, and policy documentation
Maintain accurate records in line with FCA and company compliance requirements
Ensure all processes adhere to regulatory standards and internal policies
Assist with audits and compliance checks as required
Prepare and maintain reports on scheme performance, renewals, and pipeline activity
Update CRM systems and ensure data integrity across all platforms
Contribute to process improvements and best practise initiatives within the team

What we offer

Opportunities for career development and professional growth
Work in a vibrant office environment located in a prime London location
Enjoy a competitive salary and a dynamic workplace culture

Fulltime

IT Systems & Ops Engineer

As our IT Support Engineer, you will be the frontline owner of our IT support ex...

Location

United States , Los Angeles, CA, Phoenix, AZ

Salary:

120000.00 - 140000.00 USD / Year

Whatnot

Expiration Date

Until further notice

Requirements

Hands-on Okta administration including user provisioning, SSO configuration, group management, and app assignments
Google Workspace administration including user management, groups, Drive administration, and security settings
Jira Service Management (or similar ticketing platforms like Zendesk, Freshservice, ServiceNow) with demonstrated SLA management
Slack and Zoom administration for user management and configuration
Strong understanding of onboarding & offboarding processes with ability to translate business needs into technical requirements
Proven ability to meet and maintain SLAs in a support queue environment
Experience building automations in workflow tools (Okta Workflows, Zapier, Make, or similar iPaaS platforms)
macOS support expertise including troubleshooting, configuration, and user training
Understanding of identity and access management concepts (SSO, SAML, SCIM, OAuth)
Strong written and verbal communication skills for user-facing support across all levels including executives

Job Responsibility

Own and manage the IT support queue in Jira Service Management, ensuring SLA compliance and high customer satisfaction scores
Administer user accounts and access across Okta, Google Workspace, Slack, Zoom, and other corporate applications
Execute employee onboarding and offboarding processes with attention to security, compliance, and user experience
Provide local IT support for office employees including in-person troubleshooting, conference room setup, and hardware support
Build workflow automations in JSM, Okta Workflows, and iPaaS tools to reduce manual work and improve efficiency
Create and maintain IT documentation, SOPs, and knowledge base articles for self-service
Travel periodically to other offices or company events to provide onsite support
Partner with cross-functional teams (Security, Finance, Marketing/Events, People) to ensure exceptional employee IT experience
Contribute to IT projects and strategic initiatives while maintaining day-to-day support excellence

Fulltime

Corporate Markets Specialist

The Corporate Markets Specialist is responsible for performing all administrativ...

Location

United States , Fargo

Salary:

32512.00 - 54187.00 USD / Year

Sammons Financial Group

Expiration Date

Until further notice

Requirements

Bachelor's Degree or equivalent work experience in the life industry
Customer Service experience is critical in this position to service customers with honesty, respect, and integrity
Must be flexible to adapt quickly to change, possess strong technical, analytical and problem-solving skills to identify solutions to various situations and manage multiple priorities within stated timeframes
Oral and written communication skills, including presentation skills
Must possess strong interpersonal and relationship building skills
Competency with mainframe and PC technology
Must also be able to develop administrative procedures that are clear, concise, and follow the contract language
Able to contribute to and share resources within a team environment
Criminal background check required

Job Responsibility

Deliver customer service to distributors and policyowners that meet or exceed customer expectations
Perform group contract administration activities
Process new and renewal premiums for groups and individual policies
Aid in conservation strategies through proactive identification of policies at risk and notification of potential competition as well as special project work
Process annual statements twice per calendar year
Maintain and update the interest rate file and par rate file as needed
Define, implement, and test system requirements for all Corporate Markets products
Work on special projects as requested throughout the year
Manage relationships with distributors via quality service and face-to-face meetings to set expectations
Maintain current knowledge through the Capital Administration Group

What we offer

Comprehensive health coverage for you and your family, including Medical, Dental, Vision, HSA & FSA options, and term life insurance
Competitive compensation with a performance-based incentive program tied to clear goals and individual and/or company success
100% company-funded Employee Stock Ownership Plan (ESOP)
Automatic enrollment in 401(k)
Work-life balance
Friday afternoons off year-round
Generous paid time off and paid holidays
Paid development time
Tuition reimbursement
Professional development opportunities

Fulltime