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Group Accounts Coordinator

https://www.marriott.com Logo

Marriott Bonvoy

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Location:
United States

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

Coordinate group room reservations and related functions with in-house departments, affiliates, and outside group contacts. Provide and maintain sincere, courteous, and knowledgeable service to all guests and associates. Be proficient in all areas of reservations and general operations of the hotel. Maintain ownership of group blocks, including pickup numbers, reservation methods, billing, and proper treatment of VIP guests.

Job Responsibility:

  • Coordinate group room reservations and related functions with in-house departments, affiliates, and outside group contacts
  • Provide and maintain sincere, courteous, and knowledgeable service to all guests and associates
  • Be proficient in all areas of reservations and general operations of the hotel
  • Maintain ownership of group blocks, including pickup numbers, reservation methods, billing, and proper treatment of VIP guests
  • Coordinate tasks and work with other departments
  • serve as a departmental role model or mentor
  • assign and ensure work tasks are completed on time and that they meet appropriate quality standards
  • Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor
  • Follow all company policies and procedures
  • ensure uniform and personal appearance is clean and professional
  • maintain confidentiality of proprietary information
  • protect company assets
  • Speak with others using clear and professional language
  • prepare and review written documents accurately and completely
  • answer telephones using appropriate etiquette
  • Develop and maintain positive working relationships with others
  • support team to reach common goals
  • listen and respond appropriately to the concerns of other employees
  • Read and visually verify information in a variety of formats
  • stand, sit, or walk for an extended period of time
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance
  • Perform other reasonable job duties as requested

Requirements:

  • High school diploma or G.E.D. equivalent
  • At least 1 year of related work experience
  • No supervisory experience
  • No license or certification required

Additional Information:

Job Posted:
January 03, 2026

Employment Type:
Fulltime
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