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Group Account Manager - Eli Lilly. JR Automation, a Hitachi Group Company, is driven to deliver customer success worldwide. We provide intelligent, automated manufacturing and distribution technology solutions that transform how the world's leading manufacturers make and distribute products. Our strength is our people, and we’re always looking to strengthen our team across the globe. This is a rare opportunity to shape how world-class automation and technology solutions impact one of the most influential pharmaceutical companies in the world. You’ll be a highly collaborative strategic Account Manager, experienced in complex digital solution selling and managing large global accounts in the healthcare (ideally Biopharma) industry. As Group Account Manager, you’ll lead strategic account development, foster executive-level relationships, and unlock new opportunities across the Hitachi enterprise for Eli Lilly. In addition to your day to day role with JR Automation, you'll also be part of Hitachi's Global Marketing & Sales (GM&S) team, at the very center of a global transformation driving our unified 'One Hitachi' strategy to combine our diverse businesses (IT, Energy, Mobility, etc.) for integrated digital solutions, creating comprehensive offerings for our customers.
Job Responsibility:
Own the Relationship: Lead all commercial aspects of JR Automation’s partnership with Eli Lilly including pricing, negotiations, pipeline development, and growth strategy
Drive Strategic Growth: Develop and execute a cross-business account plan to expand share of wallet and deliver profitable orders
Champion Solution Selling: Coordinate across Hitachi businesses to create value-driven solutions that meet customer needs
Engage at the Highest Level: Build strong relationships with key stakeholders, including C-suite decision makers
Stay Ahead: Monitor market trends, customer requirements, and competitor activity to inform strategy
Deliver Impact: Ensure projects run smoothly, resolve challenges, and maintain exceptional customer satisfaction
Requirements:
Extensive knowledge of the pharmaceutical industry
At least 10 years in digital solution sales and account management with proven success in growing large, complex, global accounts
Experience in automation or a JR Automation background would be highly advantageous
The ability to navigate global enterprises and work across cultures and time zones
Willingness to travel up to 50% (domestic and international)
Fluency in English
Japanese proficiency is a plus
Successfully complete a 10-panel drug screen, physical examination, and background check
Nice to have:
Experience of working with Eli Lilly strongly preferred