Group Account Director Job at The Social Lights (Minneapolis)

Group Account Director

The Social Lights

Location:
United States , Minneapolis

Category:
-

Contract Type:
Not provided

Salary:

140000.00 - 159999.00 USD / Year

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Job Description:

The Group Account Director is a client-whisperer, a big-picture thinker, an outstanding collaborator and a motivational leader with a tenacious desire to solve real business problems through marketing solutions that shape the future of our clients. This role oversees the health of a specific account portfolio as well as organic growth efforts, ensuring we both service and scale our partnerships through strategic positioning and relationship-building both externally and internally. The Group Account Director ensures the team delivers excellence in social media consultation, understands the business and marketing challenges each client aims to solve, and builds confidence in our capabilities with existing and new clients. This is a hands-on leadership role; someone who is comfortable being in the work alongside their team, flexing up and down as needed, and leading with a roll-up-your-sleeves mindset.

Job Responsibility:

Lead Strategic Client Partnerships
Cultivate Senior Client Relationships
Inspire High-Performance Teams
Command Client Engagements
Exemplify Presentation Mastery
Oversee and optimize the financial performance of a portfolio of accounts
Spearhead the retention and expansion of client portfolios
Oversee the sales renewal process for assigned accounts
Champion strategic initiatives
Inspire and empower the team to deliver unparalleled performance
Oversee the financial vitality of key accounts
Collaborate with the Chief Growth Officer in crafting comprehensive renewal strategies
Seamlessly collaborate alongside multi-disciplinary TSL discipline leads and their teams
Collaborate with cross-agency partners on behalf of client interests
Present strategic thinking and outputs to clients and internal partners
Demonstrate presentation prowess
Champion the establishment of our organization as the premier and sought-after provider of innovative social media solutions
Instill an agency-wide culture of curiosity, productivity and proactivity
Promote and encourage a positive workplace culture
Champion a workplace dedicated to client service excellence
Strategically lead and cultivate high-performing project teams, advocates and direct reports
Work with direct reports to set measurable annual objectives, conduct check-ins and scheduled employee reviews, and provide continual and specific feedback
Develop direct reports through ongoing coaching, skills development
Identify and champion growth opportunities for agency personnel
Anticipate hiring needs, actively contribute to the hiring process
Create and present internal training content
Orchestrate and oversee the integration and onboarding process for new team members

Requirements:

Bachelor’s Degree in Advertising, Journalism, Public Relations, Marketing or relevant field of study
10+ years of experience with 5+ specifically dedicated in a social media role
5+ years of experience in client-facing role
Prior experience in a strategic sales-driven role
Stellar writing, editing and proofreading skills
Excellent time management, organization, and prioritization skills
Able to maintain confidentiality with business relations, personnel matters and proprietary matters
Proficiency in the Google Suite: Docs, Slides, Sheets
Proficient in Keynote and Powerpoint
Proficient in the Adobe Suite

Nice to have:

Ideally proficient in Hubspot, FunctionPoint and Asana (or similar tools)

What we offer:

Medical Insurance
Dental Insurance
Voluntary Vision Insurance
HSA with Company Contribution
401k with Company Match
Paid Time Off
Technology Enablement + AI Tools
Summer Hours + Flexible Work Options
Pet-Friendly Office
Paid Parking

Additional Information:

Job Posted:
March 20, 2026

Employment Type:

Fulltime

Work Type:

Hybrid work

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