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Manage the team to maximise individuals’ growth and harness the strengths and opportunities of each team member, scheduling regular 1-2-1’s
Assist in yearly and half-yearly people reviews
Work with the sales team to develop the client relationship and utilise key delivery strategy in order to optimise each key client relationship
Ensure the team develops a strong and constructive relationship with the client based on honesty and trust
Ensure the team manages the client’s expectations regarding deliverables
pre-empt and resolve issues early
Ensure the team are managing all aspects of the client's campaign and providing industry-leading service while maximising business opportunities
Ensure creation and maintenance of project timing plans by team, ensuring they are adhered to by all involved
Provide clear project management support in terms of workflow, timings and objectives guidance
Lead team campaign delivery meetings internally
Embrace the use of tools such as Monday.com
Ensure timely, accurate and detailed financial admin by team
Ensure a well-organised system of campaigns that appropriately tracks the volume of work
Ensure margin is approved on all campaigns and is tracked monthly
Ensure financial targets are clear and understood
Responsible for meeting business KPI’s and development of business plans
Proactively keep abreast of industry trends and share knowledge with the team, including social platform knowledge
Champion you and your team’s work
Capture learnings, provide solutions and offer recommendations
Undertake other tasks including general administrative duties as may be required
Demonstrate positivity, energy and enthusiasm for all aspects of the role
Requirements:
Ideally, you’d be a Senior Account Director or Group Account Director with proven experience line managing a team and driving innovative solutions-first thinking
Be skilled and experienced in a social-first environment
Fully understand workflow processes for branded content campaigns and be able to allocate projects according to skill and project requirements
Full lifecycle campaign experience managing video content and social media campaigns for big advertisers, from ideation to reporting and everything in between
Senior stakeholder management experience with the ability to work across multiple departments
Passionate about youth culture and savvy about the advertising and media industry
Excellent analytical, organisational and leadership skills and experience, able to extract the best from your team
Nice to have:
Knowledge and previous experience of legal media contracts (SOW) and the sign-off process is beneficial