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Group Account Director, Financial Services Clients

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Amsive

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Location:
United States , New York

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Category:
-

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

The Group Account Director will lead and grow our Financial Services vertical as a senior agency leader who understands regulated categories, thrives in a performance-driven environment, and knows how to turn complex financial products into measurable marketing impact. This person owns senior client relationships, leads integrated teams, and drives growth across a portfolio of financial services accounts. They are accountable not just for delivery, but for strategic direction and sustained client business growth.

Job Responsibility:

  • Serve as the senior day-to-day client partner across multiple financial services accounts
  • Lead executive-level relationships with banks, credit unions, lenders, insurers, fintechs, or investment brands
  • Navigate compliance-heavy environments with confidence and precision
  • Lead high-stakes conversations around performance, scope, and results
  • Anticipate client business challenges and proactively bring forward growth-focused solutions
  • Partner closely with Strategic Marketing to shape client business strategy, interpret data and insights, and identify long-term growth opportunities across the financial services vertical
  • Partner with client leadership to identify opportunities for acquisition, retention, cross-sell, and lifetime value growth
  • Guide integrated strategies across direct response, CRM, lifecycle, and brand performance
  • Ensure insights, analytics, and testing translate into clear recommendations and action
  • Challenge both clients and internal teams to think beyond execution toward long-term impact
  • Own account health across the portfolio, including staffing, scope, forecasting, and profitability
  • Serve as the primary escalation point for clients and internal teams, resolving complex issues and managing risk
  • Identify and drive organic growth opportunities within existing clients
  • Partner with agency leadership on renewals and new business efforts
  • Ensure accounts are delivering value, not just deliverables
  • Balance client ambition with performance reality and operational discipline
  • Lead strategies rooted in direct response (must have direct mail experience), acquisition, CRM, lifecycle, and retention
  • Leverage data, analytics, and testing to inform strategic direction, guide investment decisions, and drive measurable business outcomes
  • Champion data-driven thinking, testing, and optimization
  • Ensure work is accountable to KPIs, ROI, and business outcomes
  • Connect strategy, creative, media, and analytics into one cohesive system
  • Lead and mentor Account Directors and Account Managers
  • Set clear expectations for strategic thinking, client leadership, and execution
  • Develop teams that understand client businesses, not just agency process
  • Establish high standards for accountability, rigor, and proactive leadership

Requirements:

  • 10+ years of experience in an agency environment, with significant leadership responsibility across financial services or similarly regulated categories (Financial services experience required)
  • Demonstrated experience leading multiple accounts or a client portfolio, with accountability for strategic direction, client outcomes, and business growth
  • Proven track record of driving organic growth, expanding scope, and evolving client relationships beyond original engagements
  • Experience operating as the senior-most client lead, including executive-level relationships and ownership of complex client and internal escalations
  • Strong strategic judgment, with the ability to translate data, insights, and testing into clear recommendations and growth-focused decisions
  • Background in direct marketing or performance-driven environments, including acquisition, CRM, lifecycle, and retention strategies (direct mail experience required)
  • Comfort navigating compliance-heavy environments and guiding strategy within regulatory constraints
  • Experience leading and developing senior account talent, setting standards for strategic thinking, client leadership, and accountability
  • Confident, direct communicator with strong business acumen and the ability to influence clients and internal teams
  • Ability to balance client ambition with performance reality, operational discipline, and agency priorities
  • Strong presentation and client communication skills
  • Strong attention to detail and ability to multi-task and work across multiple client relationships
  • Ability to be self-motivated towards the achievement of established goals
  • Comfort in working in a matrixed environment and ability to develop and maintain satisfactory working relationships with both the client and internal agency staff members
  • Growth oriented mindset with proven track record of driving revenue retention and growth

Additional Information:

Job Posted:
January 14, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

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