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Capstone, an Alera Group company, is looking for an Account Manager - Ground Transportation. We are seeking highly motivated colleagues who bring experience and enthusiasm to our team – joining us may be the perfect fit for you! Alera Group was founded in 2017 and has grown to become the 14th largest broker of US business. We are passionate about our clients’ success in the areas of Employee Benefits, Property and Casualty Insurance, Retirement Plan Services, and Wealth Services. With a network of offices nationwide, our commitment to collaboration allows us to offer national resources combined with local service.
Job Responsibility:
Support the marketing of renewals, drafting and preparing renewal client proposals, as required
Processing of endorsements
Issuing certificates, evidences and ID cards
Maintain and keep current, all bookkeeping systems, database and records
Processing Non-Pay Cancellations and resolving billing issues
Providing superior customer support – manage customer needs to a successful and timely resolution
General miscellaneous tasks as required
Requirements:
Preferred - 1+ years Commercial Lines experience
NJ Property and Casualty (P&C) Insurance License required
Customer service oriented – ability to put yourself in the shoes of the customer
Proficient in Microsoft O365 (i.e. word, excel, etc.)
Familiar with Agency Management Systems and Carrier websites is a plus
Ability to multi-task, prioritize and manage time effectively
Flexibility to adapt to organizational needs as required
Nice to have:
Familiar with Agency Management Systems and Carrier websites is a plus
What we offer:
medical, dental, life and disability insurance, 401k, generous paid time off
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