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Ground Service Agent

United States, Santa Rosa Employment contract 19.92 USD / Hour · Job Posted June 10, 2026

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Job Description

The Ground Service Agent works in a fast-paced environment performing activities related to working on the airport ramp and keeping flights running smoothly and safely.

Job Responsibility

  • Load and offload luggage and cargo, transporting to various airport locations
  • Distribute all paperwork to flight crews including fuel slips, load plans, cargo manifests and flight releases
  • Marshals and pushes back aircraft
  • Prepares weight and balance forms and ensures load integrity by inputting accurate commodity codes and weights into a data entry system
  • Service aircraft as necessary to include lavatory, potable water, aircraft grooming, deicing and security searches
  • Operates and/or drives multiple types of equipment, such as belt-loaders, tugs, air-start units, bag carts, lavatory carts and deice trucks
  • Execute aircraft tow operations if required
  • Performs other duties as assigned

Requirements

  • Strong written and verbal communication skills
  • Ability to juggle multiple tasks in a fast-paced environment
  • Must have a valid unexpired driver’s license issued by a US state, a US territory or the District of Columbia
  • Ability to consistently lift 50 pounds
  • Must be able to stand for long periods of time
  • Must be able to bend, stoop, squat, reach and grasp
  • Ability to perform basic mathematics
  • Ability to work a flexible schedule including nights, weekends and holidays
  • Ability to participate in paid training that may require overnight travel
  • Ability to obtain USPS Mail Handling Certification
  • Ability to obtain airport security clearance
  • Ability to communicate in English, high school diploma or equivalent, minimum age of 18, and authorization to work in the U.S.
  • Embody our values to own safety, do the right thing, be caring and kind, and deliver performance

What we offer

  • Free stand-by travel privileges on Alaska Airlines, Hawaiian Airlines & Horizon Air
  • Comprehensive well-being programs including medical, dental and vision benefits
  • Generous 401k match program
  • Annual bonus plans
  • Generous holiday and paid time off

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