Ground Handling Agent Job at British Airways (London Gatwick)

Ground Handling Agent

British Airways

Location:
United Kingdom , London Gatwick

Category:
Logistics

Contract Type:
Not provided

Salary:

27450.20 GBP / Year ▼

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Job Description:

The role of the Ground Handling Agent is broad to allow to allow flexibility in our operation. In this role, you will carry out a range of baggage and ramp handling activities including processing, collecting, transporting, and loading all baggage and allocated freight onto a range of different types of aircraft to affect the timely turnaround of allocated flights in line with the agreed procedures and healthy and safety regulations.

Job Responsibility:

To assist the Team Leader with the efficient operation of the chute / line / baggage sorting area
To carry out a range of other ramp duties, as delegated by the Team Leader during the offload, loading and air start, in accordance with agreed procedures and customer service level agreements, to ensure the safe and timely turnaround of aircraft
Delivery and collection of baggage to the aircraft side, re-flight unit / drop-off point
Delivery and collection of empty containers to / from the appropriate storage area
To collect, transport and load all passenger baggage and allocated freight onto a range of different types of customer aircraft in order to affect the timely turnaround of allocated flights in line with agreed procedures and health and safety regulations
To carry out daily operator checks and operate all vehicles and ramp equipment used during turnaround according to current standards and procedures, so as to minimise risk of injury to self and others and damage to customer aircraft
Ensuring that equipment is kept cleaning and tidy, stored in the corrected area and manner as well as the reporting of defective equipment
To liaise with the Gate Coordinator and the Team Leader about any perceived issues (e.g. misplaced baggage), so that problems can be swiftly resolved with minimal financial penalty to the business.
To co-operate, build relationships with and support team members / colleagues, willingly sharing knowledge and experience when needed to ensure continual improvements to service are made and Gatwick Ground Service’s reputation is seen as positive and professional
To demonstrate a high standard of behaviour and timekeeping in compliance with company codes and standards of conduct, to demonstrate professionalism with an inherent respect of colleagues, customer airline and passengers.
To follow all GGS’s SOPs and comply with all UK / EU legislation as well as Airport Authority and our customer airline safety and security requirements.

Requirements:

Ideally you will be able to demonstrate previous manual handling experience, preferably in an outside environment in all weathers
Excellent communication skills
Must be flexible
Must be able to obtain and retain a full airside pass including a satisfactory criminal record check
Must be able to lift baggage and cargo weighing up to 32kg
Must hold a valid Full UK Driving Licence (Automatic or Manual)
Ability to work under pressure
Ability to work as part of a team
Strong team approach
Pragmatic and solution focused
Good communication and influencing skills
Ability to prioritise in a fast-paced environment and manage workload to deliver to tight deadlines/turnarounds
Ability to clearly and accurately interpret and communicate relevant information
Resilient and tenacious, able to pursue goals in the face of obstacles

What we offer:

Access to discounted flights known as hotline fares, standby tickets and concessions with British Airways and other code share airlines
If made permanent and after completing 1 full year of service, access to an Annual Bookable Concession flight of higher onload and cabin priority
Health benefits including free winter flu jab and access to the HSF Health Plan
Cycle to work scheme
Free staff parking
Discounts on public transport and airport food vendors
A generous leave allowance, increasing annually for the first 5 years of employment
Pension scheme
Overtime paid at time and a half during the week, and double time at weekends and Bank Holidays
Additional annual shift pay (£2,405.40)

Additional Information:

Job Posted:
December 28, 2025

Expiration:
January 30, 2026

Employment Type:

Fulltime

Work Type:

On-site work

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Ground Handling Agent

British Airways

Location:
United Kingdom , London Gatwick

Category:
Logistics

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
December 28, 2025

Expiration:
January 30, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

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Salary:

Job Description:

Job Responsibility:

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Additional Information:

Job Posted:December 28, 2025

Expiration:January 30, 2026

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