Grooming Salon Leader

• Manage the day to day operations of the Groom Shop
• including scheduling, safety checklists, and salon audits
• Assist in hiring and onboarding all new Groomers and Groom Technicians
• Partner with Store Manager daily/weekly
• filter communication to salon and manage business to plan
• Drive salon growth – calling existing and new customers, scheduling appointments, follow-up phone calls and reminders to customers, attending community events, holding in-store events, working with rescue groups and more
• Lead salon team members by driving professional development, coaching for improvement and reviewing performance key metrics
• Provide professional grooming services for dogs using the knowledge of canine characteristics and grooming styles and techniques
• Safe Pet Handling
• Demonstrating Professionalism
• Equipment Handling and Maintenance
• Ensures the safety and well-being of animals
• Inspects animals for external signs of parasites, disease or injury and reports findings to pet owners
• Practice Safety and Sanitization protocols
• Sanitizes and maintains upkeep of all grooming tools and equipment to eliminates injury and spread of diseases to other pet clients
• Maintains records of all pet clients to include services provided and vaccination records
• Operate computer as needed
• Recovery of store, if needed
• Ensure the safety and well-being of live animals. Sanitize and maintain holding tanks and care for live animals as required
• Complete all documentation associated with any of the above job duties

• 2+ years of experience required
• High School Diploma is required
• Operate and use all grooming tools and equipment including bathing tubs, brushes, combs, scissors, clippers, dryers, and bathing products
• Communicate effectively with Associates and customers
• Display compassion with animals and treat them accordingly
• Exhibit attention to detail
• Read, write and count to accurately complete all documentation
• Problem solving skills
• Basic computer skills
• Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict

Any suitable combination of education and experience will be considered

• company-paid life and disability insurance
• paid parental leave
• tuition reimbursement
• family planning resources such as adoption and surrogacy assistance