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Groomer

United States, La Fayette · Job Posted April 27, 2026
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Job Description

Overall Job Summary This position is responsible providing professional grooming services for dogs using the knowledge of canine characteristics and grooming styles and techniques.

Job Responsibility

  • Deliver world class customer satisfaction
  • Answer phone and schedule appointments
  • Assist in generating business by calling existing and new customers, scheduling appointments, follow-up phone calls and reminders to customers, and verifying vaccinations
  • Book appointments and greet pets as they come in
  • Report all accidents and injuries to the Store Manager promptly
  • Follow bathing/grooming procedures as outlined
  • Clean ears, clip nails and perform other needed services
  • Adhere to customer instruction of clipping pattern desired
  • Clip dog’s hair according to determined pattern, using electric clippers, combs, and shears
  • Comb and shape dogs’ coat
  • Talk to live animal, or use other non-physical techniques to keep animal calm
  • Complete and maintain customer and company forms
  • Properly and completely fill out required grooming forms
  • Observe all safety rules and procedures and adhere to safety standards
  • Sweep, vacuum, clean and sanitize cages, tubs and other cleaning as needed to maintain standards
  • Assist in store operations as needed

Requirements

  • Minimum of 1-year experience grooming/styling pets
  • Must be comfortable working with dogs and cats
  • Must provide own tools (clippers, blades, shears) or be willing to purchase required tools
  • High school diploma or equivalent
  • Successful completion of Paragon Level 1 & 2 training provided by Petsense

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  • Deliver a high level of customer satisfaction and customer service to pet parents
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  • Must provide own tools (clippers, blades, shears) or be willing purchase required tools
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  • Successful completion of Paragon Level 1 & 2 training provided by Petsense
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  • Work scheduled shifts and have the ability to work varied hours, days, nights, weekends and overtime as dictated by business needs
  • Answer phone and schedule appointments
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  • Strong attention to detail, ensuring grooming services are executed accurately and to the highest standards
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  • Expert knowledge of various dog breeds, grooming requirements, common health issues and behaviors
  • High level of proficiency in breed-specific cuts, styling techniques, and grooming standards
  • Strong verbal and written communication skills for interactions with pet parents and grooming team members
  • Capable of handling pets of all sizes and temperaments with care and empathy
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  • Perform professional grooming services including bathing, drying, brushing, haircuts and styling, nail trimming, ear cleaning, and gland cleaning, according to pet parent's instructions and adhering to breed standards and company policies and procedures
  • Operate and maintain various grooming instruments, including clippers, blades, shears, brushes, and dryers
  • Always prioritize the well-being and safety of every animal in the salon, monitor pets for any signs of discomfort, illness, or injury, and promptly report any concerns to pet owners and store management
  • Evaluate individual needs of each pet, taking into consideration coat type, skin conditions, temperament
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  • Educate and provide custom recommendations to pet parents on grooming maintenance and at home care practices & products to promote the overall well-being of the pet
  • Maintain a clean and safe grooming area and salon, disinfect, and sanitize grooming tools and equipment, perform daily and weekly cleaning duties in the salon and in adherence to Petco hygiene and sanitation policies, other cleaning and maintenance tasks as assigned, including but not limited to cleaning air filters, vents, and drains
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  • Thoroughly complete 7-point checkin
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  • paid parental leave
  • tuition reimbursement
  • family planning resources such as adoption and surrogacy assistance
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Arrow Right