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Groomer

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Petsense

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Category:
Health and Beauty

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Contract Type:
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Salary:

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Job Description:

This position is responsible for providing professional grooming services for dogs or cats using the knowledge of grooming styles and techniques.

Job Responsibility:

  • Deliver exceptional customer service
  • Follow and demonstrate all Petsense by Tractor Supply Mission and Values
  • Maintain regular and predictable attendance
  • Work scheduled shifts and have the ability to work varied hours, days, nights, weekends and overtime as dictated by business needs
  • Answer phone and schedule appointments
  • Assists in generating business by calling existing and new customers, scheduling appointments, follow-up phone calls and reminders to customers, and verifying vaccinations
  • Book appointments and greet pets as they come in
  • Thoroughly complete 7-point checkin
  • Report all accidents and injuries to the Store Manager immediately
  • Follow bathing/grooming procedures as outlined
  • Clean ears, clip nails and perform other needed services
  • Adhere to customer instruction of clipping pattern desired
  • Clip dog’s hair according to determined pattern, using electric clippers, combs, and shears
  • Comb and shape dogs’ coat
  • Talk to live animal, or use other non-physical techniques to keep animal calm
  • Complete and maintain customer and company forms
  • Properly and completely fill out required grooming forms
  • Adhere to all safety rules and procedures and follow all safety standards
  • Know and watch for any of the Seven Critical Signs of Stress throughout the full appointment of the animal while in our care
  • Sweep, vacuum, clean and sanitize cages, throughout bathing, grooming and check in areas and other cleaning as needed to maintain standards
  • Sanitizes and maintains upkeep of all grooming tools and equipment to eliminates injury and spread of diseases to other pet clients
  • Assist in store operations as needed

Requirements:

  • Minimum of 1-year experience grooming/styling pets
  • Must be comfortable working with dogs and cats
  • Must provide own tools (clippers, blades, shears) or be willing purchase required tools
  • High school diploma or equivalent
  • Successful completion of Paragon Level 1 & 2 training provided by Petsense
  • Ability to read, write and count accurately
  • Operate and use all grooming tools and equipment including bathing tubs, brushes, steel combs, barber shears, scissors, clippers, driers, and bathing products such as perfumed shampoo and soaps
  • Communicate effectively with customers
  • Display compassion with animals and treat them accordingly
  • Exhibit attention to detail
  • Lift and carry pets generally weighing 0-50 pounds
  • Work varied hours, days, nights, and weekends as business needs dictate
  • Stand and walk for long periods of time
  • Safely work around pets and pets’ waste
What we offer:
  • company-paid life and disability insurance
  • paid parental leave
  • tuition reimbursement
  • family planning resources such as adoption and surrogacy assistance

Additional Information:

Job Posted:
March 25, 2026

Work Type:
On-site work
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