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Groom technician

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Petsense

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Category:
Health and Beauty

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Contract Type:
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Salary:

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Job Description:

This position is responsible for interacting with customers and associates, supporting selling initiatives and performing assigned tasks, while providing WOW! customer service.

Job Responsibility:

  • Maintain regular and predictable attendance
  • Work scheduled shifts and have the ability to work varied hours, days, nights, weekends and overtime as dictated by business needs
  • Take the initiative to support selling initiatives (TEAM): Thank the Customer, Engage with the customer and/or pet, Advise products or services, Make it Memorable
  • Safe Pet Handling
  • Bathing, Drying, Brushing and Combing all coat types
  • Nail Trimming
  • Ear Cleaning
  • Preparatory Hair Trimming
  • Basic Clipper Techniques
  • Basic Finishing Techniques
  • Customer Service Skills
  • Demonstrating Professionalism
  • Equipment Handling and Maintenance
  • Ensures the safety and well-being of animals
  • Inspects animals for external signs of parasites, disease or injury and reports findings to pet owners
  • Practice Safety and Sanitization protocols
  • Sanitizes and maintains upkeep of all grooming tools and equipment
  • Assists in generating business by calling existing and new customers, scheduling appointments, follow-up phone calls and reminders to customers, and verifying vaccinations
  • Maintains records of all pet clients to include services provided and vaccination records
  • Operate computer as needed
  • Recovery of store, if needed
  • Ensure the safety and well-being of live animals
  • Sanitize and maintain holding tanks and care for live animals as required
  • Complete all documentation associated with any of the above job duties

Requirements:

  • Must be comfortable working with dogs and cats
  • Ability to demonstrate patience and compassion for animals
  • Must provide own tools (clippers, blades, shears) or be willing purchase required tools
  • High school diploma or equivalent required
  • Completed Level 1 Paragon Training and received certification through Petsense
  • Must be able to read, write and count accurately
  • Ability to move and transfer live animals, equipment, and merchandise weighing up to 50 pounds
  • Ability to stand and maintain a stationary position for up to 8 hours while grooming animals
  • Ability to frequently move for 4-8 hours per day around the salon
  • Ability to utilize grooming instruments including shears and dryers
  • Ability to occasionally lift or reach merchandise overhead
  • Ability to bend, kneel, and squat frequently
  • Ability to constantly operate store equipment such as computer, cash register
  • Ability to utilize strong written and verbal communication skills
  • Ability to successfully complete all required training
What we offer:
  • company-paid life and disability insurance
  • paid parental leave
  • tuition reimbursement
  • family planning resources such as adoption and surrogacy assistance

Additional Information:

Job Posted:
January 03, 2026

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