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Groom Tech

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Petsense

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Location:
United States , Tranng

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Category:
Customer Service

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

This position is responsible for completing the training course provided by Petsense, "Paragon," in preparation for a career in grooming and/or bathing. Paragon is a virtual distant learning program where students are guided through two levels of a training program (Level 1 5-8 weeks, Level 2 10 weeks) designed to educate students on the fundamentals in bathing and grooming, while also providing the necessary basic skills in safety, pet first aid and CPR, pet handling skills, dog anatomy and dog physiology. Successful on time completion of the Paragon Level 1 and Level 2 will earn a complete set of grooming tools.

Job Responsibility:

  • Complete Paragon training program (Level 1 and Level 2)
  • Nail trimming and ear plucking
  • Heavy coated bath and brush
  • Curly coat bath and brush
  • Natural foot trimming
  • Conduct a minimum of 10 hands-on practice sessions in each training category
  • Submit photos of experience by required deadline
  • Complete 40 breed specific bath dogs and submit tracking journal
  • Assist in generating business by calling existing and new customers, scheduling appointments, follow-up phone calls and reminders
  • Verify vaccinations
  • Promote safe work environment
  • Greet customers and pets and complete 7-point Check-in
  • Ensure safety and well-being of animals
  • Inspect animals for external signs of parasites, disease or injury
  • Sanitize and maintain upkeep of all grooming tools and equipment
  • Maintain safe and sanitary work area
  • Maintain records of all pet clients
  • Operate computer as needed
  • Recovery of store

Requirements:

  • Experience: Must be comfortable working with dogs and cats. Ability to demonstrate patience and compassion for animals
  • Education: High school diploma or equivalent required

Nice to have:

  • Operate and use all grooming tools and equipment including bathing tubs, brushes, combs, scissors, clippers, dryers, and bathing products such as perfumed shampoo and soaps
  • Communicate effectively with Associates and customers
  • Display compassion with animals and treat them accordingly
  • Exhibit attention to detail
  • Read, write and count to accurately complete all documentation
  • Problem solving skills
  • Basic computer skills
  • Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict
What we offer:
  • Company-paid life and disability insurance
  • Paid parental leave
  • Tuition reimbursement
  • Family planning resources (adoption and surrogacy assistance)
  • Medical
  • Dental
  • Vision coverage

Additional Information:

Job Posted:
May 04, 2026

Work Type:
On-site work
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