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We are looking for a detail-oriented Greeter to support customer-facing operations for a long-term contract position in North Syracuse, New York. This role is ideal for someone who enjoys helping the public, maintaining organized front-desk activity, and ensuring visitors move efficiently through service processes. The position offers steady weekday hours and will focus on delivering courteous assistance while handling administrative and customer support tasks in a busy office setting.
Job Responsibility:
Welcome visitors in a courteous and efficient manner and provide clear direction upon arrival
Review customer documents for completeness before they proceed to the next step in service
Monitor and coordinate visitor flow through the office queuing system to support an orderly experience
Evaluate vision screening outcomes and record qualifying results accurately in the system
Assist individuals with self-service kiosks and answer basic questions during the process
Capture customer photographs for identification and licensing purposes while following office procedures
Maintain accurate data entry and help keep front-office records organized and up to date
Support daily reception activities to ensure smooth service delivery throughout regular business hours
Requirements:
Prior experience in customer service, front desk support, or a receptionist role
Strong interpersonal skills with the ability to assist a high volume of customers professionally
Comfort working with paperwork, document review, and data entry tasks
Basic computer proficiency and the ability to learn office systems quickly
Strong attention to detail when handling vision test results and customer information
Ability to manage time effectively and remain organized in a fast-paced environment
Experience in a public agency or government office setting is preferred
Ability to work Monday through Friday for an extended contract assignment
Nice to have:
Experience in a public agency or government office setting is preferred
What we offer:
medical, vision, dental, and life and disability insurance