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Responsible for architecting solutions that will achieve customer business outcomes either within a specific technical domain, or across the broader company portfolio (hardware, software, services, and as a service offerings) in combination with all necessary third-party components. Develops and articulates compelling, accurate, and relevant proposals and ensures customer's business and technical requirements are met. Provides technical expertise to sales teams and customers aimed at gaining the customer mindshare within their domain.
Job Responsibility:
Demonstrates in-depth knowledge in one or more solution domains, company products, services, and solutions as well as the customer’s technical and business environment
Develops compelling customer proposals and critically reviews them, manages the expectations of internal stakeholders and customers
Quantifies the impact of the business problem(s), positions business value, identifies the strengths and weaknesses of the overall proposed solution
Provides input to all global business units to address IT trends, requirements, gaps, or unmet needs
Translates outcome-based solutions into a functional solution design that aligns to the customers business needs, and then translates that functional design into a technical design and architecture
Communicates how the solution value propositions addresses customer business needs
Tracks leading-edge and emerging technologies
Contributes to industry development for one or more domains through conferences and industry events
Incorporates an understanding of technology trends within the IT industry, as well as the customer’s industry
Actively gathers and applies competitive intelligence as a critical component of account support
Drives the Account Business Planning process, leveraging knowledge of industry trends and the customer’s technical environment
Participates in deep-dive discussions and partners with the account team to build customer relationships at all levels
Produces in-depth comparative analysis of alternative approaches to meet solution requirements
Develops, configures, and right sizes an optimal workload solution, balancing cost, scope, scale, boundaries, and benefits
Leverages deep knowledge of partner products and services and adjusts strategies to leverage the relationship between the service provider/partner and the customer
Successfully transfers knowledge to external partners to deliver effective solutions to customers
Proactively builds the pipeline by identifying opportunities within the account
Monitors the account pipeline and nurtures active deals from the opportunity to close
Uses pipeline insights to help prioritize activities
Actively participates in sales forecast meetings and provides feedback to accelerate the sales lifecycle
Documents ongoing work throughout the sales cycle using specific tools and resources and sharing best practices
Builds strong professional relationships with customer key executives across the business and industry
Proactively shares knowledge with peers and helps develop more junior team members
Requirements:
First-level university technical degree or equivalent technical qualifications
8–12 years of technical experience in IT with a focus on technical consulting and solution selling
Knowledge-based as well as 1+ experienced-based relevant industry certifications very strongly preferred
Advanced experience participating in and leading solution configurations and the creation of demos and proofs-of-concept (POC) to meet customer requirements
Advanced understanding of the company portfolio of products, software, services, solution domain specialization, adjacent solution domain(s)
Advanced ability to translate aaS and complete ecosystem, differentiated value, solutions, and workloads
Advanced understanding of aaS business model variations
Advanced written and verbal communication skills, including active listening and storytelling, and the ability to communicate in English and applicable local languages