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We are looking for a GRC Specialist to support governance and operational documentation efforts for a Long-term Contract position based in San Antonio, Texas. This role will partner with teams across the business to capture how work is performed today, translate findings into clear process documentation, and highlight opportunities to strengthen control visibility and consistency. The ideal candidate brings strong analytical skills, experience working with operational stakeholders, and the ability to turn complex workflows into practical, audit-ready materials.
Job Responsibility:
Partner with implementation, operations, support, compliance, and risk teams to capture and document end-to-end operational processes across current-state environments
Facilitate interviews, workshops, and discovery sessions with subject matter experts to understand systems, approvals, handoffs, and decision paths within daily operations
Develop process maps, workflow diagrams, and supporting narratives that present existing procedures in a clear and accessible format
Analyze documented activities to uncover process gaps, inconsistent execution, and manual interventions, then elevate recurring concerns to project stakeholders
Standardize documentation so that materials can be reused for reference, audit support, and future process optimization efforts
Review workflows and associated risk and control information with process owners to confirm accuracy, completeness, and alignment with actual practice
Communicate progress, emerging risks, and project dependencies through regular updates to leadership and key stakeholders
Support governance and data-focused analysis by interpreting operational information and connecting process documentation to broader control and reporting needs
Requirements:
Experience documenting business processes, operational workflows, and control activities in governance, risk, or compliance-focused environments
Strong capability in data analysis, business intelligence, and translating findings into actionable documentation
Proficiency with Microsoft SQL for querying and validating operational or governance-related data
Working knowledge of BusinessObjects technologies and their use in reporting or analytical environments
Familiarity with Erwin data tools or comparable data modeling and metadata management platforms
Ability to lead structured discussions with cross-functional stakeholders and gather accurate process details from multiple teams
Strong written and verbal communication skills with the ability to produce organized, thorough, and audit-ready deliverables