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The primary function of this role is to ensure the smooth operation and maintenance of the grants administrative management process.
Job Responsibility:
Assuring data integrity within the grants management database software and performing accurate data entry for letters of inquiry and applications
Processing grant applications and securing any missing materials in a timely manner
Keeping track of reports from grantees and collecting grant data on a regular basis
Assisting with the formulation of grant agreements and generating grant notification letters
Managing declinations and coordinating regular correspondence with potential grantees and others
Acting as a main contact point for grant-related activities, including responding to e-mail inquiries and handling general inquiries from potential grantees
Organizing conference calls, appointments, meetings, and site visits with internal and external participants
Developing and maintaining appropriate grants management procedures, including due diligence procedures, grant reporting, award letters, grant agreements, and procedures to verify fund availability
Collaborating with other internal teams, such as the Finance/Accounting, Programs, Research and Analytics, Information Technology, Development, and Communications departments
Undertaking other duties as assigned
Requirements:
Proficiency in answering inbound calls in a detail oriented and courteous manner
Excellent customer service skills with an ability to handle inquiries and complaints
Experience in data entry with high attention to detail and accuracy
Ability to manage email correspondence effectively and detail orientedly
Experience in both inbound and outbound call handling
Proficiency in Microsoft Excel for data manipulation and analysis
Familiarity with Microsoft Outlook for managing communications and scheduling
Skilled in creating and editing presentations in Microsoft PowerPoint
Proficiency in Microsoft Word for creating and editing detail oriented documents
Experience in scheduling appointments and managing calendars
Knowledge of grant administration including application, monitoring, and reporting
Experience in grant management with a focus on compliance and effective use of funds