Grants Case Manager Job at Brook-St Hiredonline (Newcastle upon Tyne)

Case Manager

We are offering a long-term contract employment opportunity for a Case Manager i...

Location

United States , Baltimore

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

2+ years of case management or direct client service experience, ideally with housing-insecure or vulnerable populations
Knowledge of community resources and social services in the Baltimore area, especially in housing, employment, mental health, and public assistance
Experience using Homeless Management Information System (HMIS) or similar case management/data entry platforms
Excellent communication and interpersonal skills for working with clients and collaborating with partners, landlords, and internal staff
Proven ability to develop and maintain case plans, track goals, and monitor client progress
Organizational skills with the ability to manage multiple priorities and meet deadlines
Ability to maintain client confidentiality and adhere to ethical and professional standards

Job Responsibility

Handle intake referrals and set up appointments from Program and Grants Support Specialist
Prepare all necessary intake paperwork, collect client identifying documentation, and provide an initial program orientation
Develop an individual case management plan, including financial planning and housing goals in collaboration with each client
Input client data in the Homeless Management Information System (HMIS) and other data management systems accurately and in a timely manner
Conduct needs assessment, make appropriate community referrals, and provide support to connect clients to ancillary services
Assist clients with housing needs, including searching for housing leads and providing landlords with insight on services/programs
Help clients with employment, transportation, childcare, and counseling-related needs or concerns by connecting them to appropriate community resources and referrals
Ensure client compliance with program policies and expectations and provide warnings in verbal and written form, as necessary
Develop and maintain a list of potential housing opportunities for clients with support from other staff
Collaborate and communicate with other service providers, community partners, resident manager, and other agency staff and landlords/property managers as it relates to individual work or client needs

What we offer

medical, vision, dental, and life and disability insurance
eligibility to enroll in our company 401(k) plan

Fulltime

Associate Director, Case Management Systems

In this role, you will hold a pivotal position to ensure our technology solution...

Location

United States , New York

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Minimum of 7 years of detail oriented experience in a non-profit or similar organization
Proven expertise in CRM and ERP - Enterprise Resource Planning
Proficient in implementing and managing ERP Solutions
Strong background in Application Development
Comprehensive understanding of SDLC - Software Development Life Cycle
Demonstrated ability to lead and manage a team
Excellent communication and interpersonal skills
Bachelor's degree in Information Technology, Computer Science, or a relevant field
Strong problem-solving skills and the ability to make decisions under pressure
Ability to work collaboratively with other departments to achieve organizational goals

Job Responsibility

Lead the design, implementation, and support of case management systems and other enterprise applications across the organization
Develop a strategic vision for the case management systems and enterprise applications to align with the organization's mission and operational goals
Collaborate with senior leadership, program directors, and departmental stakeholders to assess needs and recommend tailored solutions
Oversee the selection, implementation, and ongoing management of case management systems and other enterprise applications
Identify opportunities for process automation, systems integration, and improvements to maximize system functionality and user experience
Supervise and build capacity within the case management systems and enterprise applications team
Plan and manage projects related to case management and enterprise applications, including timelines, budgets, and deliverables
Ensure systems provide robust reporting capabilities to support performance measurement, grant compliance, and program evaluation
Act as the liaison between technical teams, program staff, and organizational leadership to bridge communication and align objectives
Build and maintain relationships with vendors, consultants, and technology partners

What we offer

medical
vision
dental
life and disability insurance
eligibility to enroll in company 401(k) plan

Fulltime

Grants Case Manager

This is an exciting opportunity for a highly organised and motivated individual ...

Location

United Kingdom , Newcastle

Salary:

15.00 GBP / Hour

Brook-St Hiredonline

Expiration Date

Until further notice

Requirements

Must be able to commute to Newcastle
Must be able to provide valid Right to Work documents including photo ID
Ability to plan and prioritise workload to meet regulatory targets
Strong communication skills, both written and verbal
Ability to communicate with a range of internal and external stakeholders
Ability to understand and interpret complex legislation/regulations and apply them in practical scenarios
Ability to work independently and meet strict timescales
Strong analytical skills with a business-focused approach
Strong IT skills, especially Microsoft Office and Excel
Five GSCE's (Grade E or above) or equivalent

Job Responsibility

Proactively manage a diverse portfolio of grant projects in line with scheme rules and regulations
Manage your caseload effectively, maintaining all systems and spreadsheets accurately
Compile, verify and report data accurately
Complete forms and reports
Liaise confidently with internal and external stakeholders
Keep up to date with scheme rules/regulations and make consistent, robust recommendations on grant applications
Prepare routine correspondence and check the accuracy of documentation from others
Develop strong customer and stakeholder relationships
Communicate key messages, milestones and timeframes to project leads
Contribute to scheme reporting, including commitment and spend updates

What we offer

Guaranteed interview for veterans or spouses/partners of military personnel who meet essential criteria
Guaranteed interview with a PSR Sourcer for candidates with a disability and/or as a veteran or spouse/partner of military personnel who meet essential criteria

Fulltime

New

Customer Service Representative

We are looking for a dedicated Customer Service Representative to join a non-pro...

Location

United States , Dayton

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proven experience in case management or a similar role, preferably within public housing or grant-funded programs
Strong organizational skills with the ability to manage multiple priorities and meet deadlines
Comfortable speaking to groups and delivering presentations in various settings
Excellent communication and interpersonal skills to engage effectively with participants and stakeholders
Familiarity with administrative processes, including order entry and eligibility verification
Ability to work independently while collaborating with a team to achieve program goals
Experience with customer service, including handling inbound and outbound calls
Knowledge of grant funding processes and compliance requirements is highly desirable

Job Responsibility

Manage cases effectively, ensuring participants meet specific criteria for program eligibility
Collaborate with public housing residents and voucher holders to explore pathways to homeownership
Facilitate funding allocation by tracking participant progress and ensuring grant requirements are met
Conduct meetings at various locations, delivering presentations and engaging with diverse groups
Maintain detailed records and meet deadlines associated with grant funding and program requirements
Provide consistent follow-up with participants to ensure they remain on track with the program objectives
Assist with administrative tasks, including order entry and eligibility verification
Respond to inbound and outbound calls with professionalism and a customer-focused approach
Offer solutions to address challenges participants may face during their journey to homeownership
Work closely with internal teams to ensure grant compliance and program success

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Victim Services Specialist

Responsible for maintaining a caseload of victims of alcohol and drugged driving...

Location

United States , Casper

Salary:

21.00 USD / Hour

Mothers Against Drunk Driving

Expiration Date

Until further notice

Requirements

Bachelor’s degree is required in a human services field of study (i.e. social work, psychology, sociology, criminal justice) with a minimum of one year of experience in victim advocacy (specifically case management) OR grief support work (specifically bereaved individuals due to death)
Equivalent experience that includes experience in victim advocacy (specifically case management) and/or grief support work (specifically bereaved individuals due to death)
Reliable transportation to court attendance is required along with a flexible schedule
Strong organizational skills, be detail oriented with the ability to prioritize, manage multiple projects and execute in a high-volume environment
Excellent communication skills with the ability to develop and convey thoughts clearly, logically and concisely both orally and in writing, using appropriate grammar and command of the English language
Ability to work both independently and with others to resolve issues and maintain composure and professionalism in an environment of changing and/or multiple priorities
Must be able to work on a time table, meet deadlines, follow instructions and accept direction on given assignments
Strong work ethic with the ability to maintain a high activity level
Must have exceptional internal and external customer service orientation
Must have demonstrated computer skills including Microsoft Excel, Word and Outlook and be familiar with entering data into on-line systems. Should also have basic record keeping and math skills

Job Responsibility

Utilizing independent judgment, conduct individual needs assessments on victims/survivors of alcohol and drugged driving crashes for emotional support, information, and referrals, implementing beneficial interventions based upon those assessments. Maintain current assessment of victim’s coping and need for further referrals
Based upon assessment, create and implement a tailored case management action plan for victims, which may include grief support assistance, crisis intervention, referrals for long-term counseling issues and other basic needs, as well as support group facilitation. May accompany victims/survivors to justice proceedings as appropriate. Provide advocacy by assisting in the protection and exertion of victims/survivors rights and educating others about the criminal and civil justice systems
Conduct community needs assessments and analyze results to determine the development, facilitation, and implementation of appropriate victim services, programs and events
Based upon results of community needs assessments, create and implement effective outreach strategies to reach victims and survivors of drunk and drugged driving crashes who may not otherwise be aware of MADD Victim Services
Utilizing analysis of community needs assessment, establish and utilize a network of key individuals in the legal, medical, and social service systems to facilitate assistance for victims/survivors. Collect and maintain community resource information to share with victims and other Victim Services employees
Recruit, screen, train, deploy, and recognize volunteers who provide assistance in meeting Victim Service initiatives
Maintain accurate case records, statistical information and grant reports for each victim case according to MADD and grant standards and guidelines. May be responsible for grant writing and reporting to grantor and MADD

What we offer

Retirement 403(b) + employer matching
Employee Assistance Program

Parttime

Victim Services Specialist

Responsible for maintaining a caseload of victims of alcohol and drugged driving...

Location

United States

Salary:

45000.00 USD / Year

Mothers Against Drunk Driving

Expiration Date

Until further notice

Requirements

Bachelor’s degree is required in a human services field of study (i.e. social work, psychology, sociology, criminal justice) with a minimum of one year of experience in victim advocacy (specifically case management) OR grief support work (specifically bereaved individuals due to death)
Equivalent experience that includes experience in victim advocacy (specifically case management) and/or grief support work (specifically bereaved individuals due to death)
Reliable transportation to court attendance is required along with a flexible schedule
Strong organizational skills, be detail oriented with the ability to prioritize, manage multiple projects and execute in a high-volume environment
Excellent communication skills with the ability to develop and convey thoughts clearly, logically and concisely both orally and in writing, using appropriate grammar and command of the English language
Ability to work both independently and with others to resolve issues and maintain composure and professionalism in an environment of changing and/or multiple priorities
Must be able to work on a time table, meet deadlines, follow instructions and accept direction on given assignments
Strong work ethic with the ability to maintain a high activity level
Must have exceptional internal and external customer service orientation
Must have demonstrated computer skills including Microsoft Excel, Word and Outlook and be familiar with entering data into on-line systems. Should also have basic record keeping and math skills

Job Responsibility

Utilizing independent judgment, conduct individual needs assessments on victims/survivors of alcohol and drugged driving crashes for emotional support, information, and referrals, implementing beneficial interventions based upon those assessments
Maintain current assessment of victim’s coping and need for further referrals
Based upon assessment, create and implement a tailored case management action plan for victims, which may include grief support assistance, crisis intervention, referrals for long-term counseling issues and other basic needs, as well as support group facilitation
May accompany victims/survivors to justice proceedings as appropriate. Provide advocacy by assisting in the protection and exertion of victims/survivors rights and educating others about the criminal and civil justice systems
Conduct community needs assessments and analyze results to determine the development, facilitation, and implementation of appropriate victim services, programs and events
Based upon results of community needs assessments, create and implement effective outreach strategies to reach victims and survivors of drunk and drugged driving crashes who may not otherwise be aware of MADD Victim Services
Utilizing analysis of community needs assessment, establish and utilize a network of key individuals in the legal, medical, and social service systems to facilitate assistance for victims/survivors. Collect and maintain community resource information to share with victims and other Victim Services employees
Recruit, screen, train, deploy, and recognize volunteers who provide assistance in meeting Victim Service initiatives
Maintain accurate case records, statistical information and grant reports for each victim case according to MADD and grant standards and guidelines. May be responsible for grant writing and reporting to grantor and MADD
Other duties as assigned

What we offer

Health, Dental, Vision
Retirement 403(b) + employer matching
4 weeks accrued vacation
12 Paid Holidays per calendar year
Up to 3 Floating Holidays per calendar year
Paid Sick Time
Modified Tuition Reimbursement
Maternity/Paternity Leave
Basic Life, AD&D, Short-Term and Long-Term Disability Insurance covered by Employer
FSA, HRA

Fulltime

Employment Case Aide

Hello Neighbor is seeking an Employment Case Aide who will support participants ...

Location

United States , Pittsburgh

Salary:

18.00 - 20.00 USD / Hour

Hello Neighbor

Expiration Date

Until further notice

Requirements

Bachelor's degree in Social Work or a related field preferred
Previous relevant work experience and a demonstrated ability to effectively work with refugee and immigrant communities
Demonstrated strong interpersonal skills, characterized by compassionate, courteous, cordial, and professional interactions with diverse colleagues, program members, and the community
Possesses cultural competencies, encompassing knowledge, attitudes, and behaviors relevant to the communities served
Thorough understanding of issues pertinent to refugees and immigrants
Able to cultivate excellent relationships with clients, staff, and partners
Exhibits adept task management, including priority setting, meeting deadlines, and efficient time scheduling for multiple responsibilities
Digital literacy and the ability to learn new software
Flexibility and ability to work nights and weekends as necessary
Effective collaboration with others through cooperative efforts

Job Responsibility

Supports employable adults enrolled in the Matching Program & RSS Program to obtain and maintain gainful employment and achieve economic self-sufficiency within the 180 to 240 day Matching Grant (MG) period
and/or the 5 year RSS program. As well as supporting other Hello Neighbor Employment Programs. Emp Case Aide assists with resume development, job applications, job readiness, interview preparation, onboarding support, employer and client follow up, household budgeting support, and more
Assists the Employment Case Managers with providing case management services to all household members of families enrolled in the Matching Grant program, with emphasis on overcoming barriers to employment and assisting families to develop self sufficiency
Completes administrative tasks accurately and efficiently, such as preparing intake paperwork, entering data in the employment database, entering case notes, and maintaining physical and digital client files
Provides ongoing coaching to clients to ensure ownership of employment goals
Assists clients to schedule and navigate a variety of appointments in the community, including but not limited to, job interviews, applications for documents or public assistance, medical appointments, school enrollments, and immigration appointments
Assists clients with transportation needs, including driving clients to/from appointments, arranging volunteer transportation, coordinating rideshares, and supporting public transit orientation and usage
Provides timely, detailed case notes for all employment and case management services provided
Arranges for and uses interpretation and translation services to ensure effective communication with clients
Rotating participation at Office Hours (evening drop-in hours)

What we offer

Comprehensive benefits package available, including medical/dental/vision insurance for employee and dependents (75% employer-paid), generous PTO policies, paid holidays, and participation in employer-sponsored retirement savings with employer match (after 12-months’ employment)

Fulltime

New

Victim Services Specialist

Responsible for maintaining a caseload of victims of alcohol and drugged driving...

Location

United States , Lubbock

Salary:

45000.00 USD / Year

Mothers Against Drunk Driving

Expiration Date

Until further notice

Requirements

Bachelor’s degree in a human services field of study (i.e. social work, psychology, sociology, criminal justice)
Minimum of one year of experience in victim advocacy (specifically case management) OR grief support work (specifically bereaved individuals due to death)
Equivalent experience that includes experience in victim advocacy and/or grief support work
Reliable transportation to court attendance
Flexible schedule
Strong organizational skills
Detail oriented with the ability to prioritize, manage multiple projects and execute in a high-volume environment
Excellent communication skills
Ability to work both independently and with others
Must be able to work on a time table, meet deadlines, follow instructions and accept direction

Job Responsibility

Maintain a caseload of victims of alcohol and drugged driving
Provide short-term crisis intervention, emotional support, grief support groups, and appropriate referral sources
Provide court accompaniment and guidance with legal, financial, and medical systems
Provide consultation and support to victims where needed
Conduct individual needs assessments
Maintain current assessment of victim’s coping and need for further referrals
Create and implement a tailored case management action plan
Accompany victims/survivors to justice proceedings
Provide advocacy
Conduct community needs assessments

What we offer

Health, Dental, Vision
Retirement 403(b) + employer matching
4 weeks accrued vacation
12 Paid Holidays per calendar year
Up to 3 Floating Holidays per calendar year
Paid Sick Time
Modified Tuition Reimbursement
Maternity/Paternity Leave
Basic Life, AD&D, Short-Term and Long-Term Disability Insurance covered by Employer
FSA, HRA

Fulltime

Grants Case Manager

Brook-St Hiredonline

Location:
United Kingdom , Newcastle upon Tyne

Category:
Finance

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
March 25, 2026

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