Graduate

• Support the monitoring and processing of daily international freight movements
• Assist in ensuring accurate documentation and operational compliance across shipments
• Provide support in managing customer enquiries and operational requests
• Communicate with customers and stakeholders to coordinate service delivery
• Assist with billing, invoicing, and administrative activities where required
• Support demurrage, detention, and cartage-related processes
• Develop knowledge and capability in the use of IFM platforms, including CargoWise and Freightify
• Provide general operational and sales support activities
• Contribute to problem-solving and issue resolution within the IFM environment

• Successful completion of a relevant degree
• Strong communication and interpersonal skills
• High level of attention to detail and organisational ability
• Confidence using computer systems and learning new platforms
• Strong customer service mindset
• A proactive, solutions-focused approach
• Ability to manage multiple priorities in a fast-paced environment
• Positive attitude and willingness to learn
• The right to work full time in Australia, without restriction

Previous customer service or administrative experience will be highly regarded

• Learning, training and development support
• Employee recognition programs
• Wellness and benefits programs
• Regular team building
• Discounts on travel, fitness and health, entertainment and sports, banking, automotive, flowers, gifts and more