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Graduate Technical Solutions Specialist

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Hewlett Packard Enterprise

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Location:
Bulgaria , Sofia

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Category:
IT - Software Development

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Contract Type:
Employment contract

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Salary:

Not provided
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Job Description:

Graduate Technical Solutions Specialist\n\nThis role has been designed as ‘Hybrid’ with an expectation that you will work on average 2 days per week from an HPE office.\n\nWho We Are:\nHewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.\n\nJob Description:\nGraduate Technical Solutions Specialist\nAre you passionate about technology and eager to launch your career in a customer-facing technical role? We’re seeking a motivated recent graduate to join our team as a Graduate Technical Solutions Specialist. In this entry-level position, you will work closely with sales and technical teams to understand customer needs, support solution design, and contribute to technical proposals — gaining valuable industry experience and building your technical skillset.\nLocation: Sofia, Bulgaria

Job Responsibility:

  • Assist in understanding customer requirements and translating them into technical solutions aligned with product capabilities
  • Support the development of technical proposals, presentations, and Statements of Work (SoW)
  • Collaborate with sales teams to prepare and deliver product demonstrations and technical discussions
  • Learn and become proficient in the company’s technology portfolio, including digital solutions, infrastructure, cloud platforms, and security offerings
  • Support designing tailored solutions that meet customer business objectives
  • Use company tools and best practices to support proposal development and project documentation
  • Communicate technical concepts clearly to both technical and non-technical stakeholders
  • Support the team in managing escalations and ensuring customer satisfaction throughout the sales process

Requirements:

  • Recent graduate with a Bachelor's or Master’s degree in Computer Science, Engineering, Information Technology, or a related technical field
  • Excellent English skills
  • Basic understanding of hardware components: PCs, laptops, servers, storage devices, and networking equipment (switches, routers)
  • Basic knowledge of servers, storage, and networking devices: their main components and functions
  • Understanding of virtualization concepts, including what virtual machines are, their purpose, and the importance of the host machine’s resources
  • Awareness of virtualization management tools like VMware or Hyper-V, and why they are used
  • Strong communication skills in English, with the ability to explain technical concepts clearly
  • Analytical thinker with problem-solving skills
  • Customer-oriented, flexible, and a team player
  • Eager to learn and develop technical skills in hardware, networking, and virtualization
  • Proficient in MS Office (Excel, PowerPoint, Word, Outlook)
  • Prior internship or project experience in a tech environment is a plus but not mandatory

Nice to have:

Prior internship or project experience in a tech environment

What we offer:
  • Initial extensive onboarding
  • Ongoing learning and development
  • Mentoring by at least one senior member
  • Participation in Technology events & conferences
  • Competitive salary and great benefits
  • Great work-life balance including hybrid working and Wellness Fridays initiative
  • Health & Wellbeing benefits
  • Personal & Professional Development
  • Unconditional Inclusion

Additional Information:

Job Posted:
May 04, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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