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Amazon’s global last-mile operation is always evolving. As a Process Improvement Manager, you’ll streamline and elevate our processes. You’ll work with management teams to help us meet a number of operational goals, touching on topics including customer service and productivity. This dynamic role offers plenty of opportunities to continue learning every day.
Job Responsibility:
Plan and implement continuous improvement initiatives designed to innovate the driver experience and make our processes more efficient
Audit processes for compliance and work to close any gaps
Analyse feedback and use data to own and implement process improvements at the site
Work with station management and other stakeholders to identify and solve process-related issues
Requirements:
A degree in business, supply chain, transportation, economics or a technical field
Relevant experience in using data or anecdotal evidence to influence business decisions
Relevant experience of communicating with a wide range of stakeholders, including your peers and leadership
Nice to have:
Experience in Lean, Six Sigma and Kaizen techniques
Experience with supporting tools (e.g., Minitab, JMP, MS Excel and MS Access)