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Graduate Operational & Performance Analyst

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SITA

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Location:
Spain , Barcelona ▼

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Are you passionate about data-driven decision-making and eager to launch your career in operational excellence? Join our dynamic Operational & Performance Management team as a Graduate Analyst! In this role, you’ll be at the heart of our commercial operations, accountable for creating and monitoring key performance indicators (KPIs) across the GEO (including pre-sales, sales, and senior management levels). You’ll also play a vital part in supporting our finance team to build forecasts and budgets for both new business and renewal opportunities.

Job Responsibility:

  • Develop, track, and report on KPIs for pre-sales, sales, and senior management, providing actionable insights to drive business performance
  • Build and maintain dashboards and reports to ensure transparency and support continuous improvement
  • Collaborate with stakeholders across commercial, sales, and finance teams to define and standardize KPI metrics
  • Analyse commercial process stages, identifying bottlenecks and opportunities for efficiency gains
  • Present KPI findings and recommendations to senior management, supporting strategic decision-making
  • Work closely with finance to build and refine forecasts and budgets for new business and renewal opportunities
  • Support the preparation of business cases and financial models
  • Participate in cross-functional projects to enhance operational performance

Requirements:

  • Bachelor’s degree or similar qualification in business administration, finance, accounting, Data management or computer science
  • Strong analytical skills, with experience in data analysis and reporting (Excel, Power BI, or similar tools)
  • Inquisitive, detail-oriented, and passionate about continuous improvement
  • Excellent communication skills, able to present complex data to diverse audiences
  • Team player, comfortable working across functions and levels
  • Fluent in English
  • additional European languages are a plus
  • Awareness of the airport/airline or telecom industry is an advantage

Nice to have:

  • additional European languages are a plus
  • Awareness of the airport/airline or telecom industry is an advantage
What we offer:
  • Flex Week: Work from home up to 2 days/week (depending on your team's needs)
  • Flex Day: Make your workday suit your life and plans
  • Employee Wellbeing: Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year
  • Champion Health - a personalized platform that supports a range of wellbeing needs
  • Professional Development: training platforms, including LinkedIn Learning
  • Competitive Benefits: Competitive benefits that make sense with both your local market and employment status

Additional Information:

Job Posted:
January 26, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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