Graduate Marketing Insight Analyst

• Driving Customer-Centric Decisions: Utilise customer data to generate comprehensive reports and dashboards, providing actionable insights for the wider business. This includes managing reporting for our TradePro loyalty scheme and supporting the Voice of Customer CSAT programme to ensure decisions are informed by customer perspectives. You will employ appropriate metrics and data visualisations to present information clearly to all stakeholders
• Delivering Analytical Support and Insight: Provide analytical support for a wide range of business questions and conduct thorough investigations to present clear, evidence-based conclusions. Specifically, you will deliver data-driven insights into customer behaviour and cross-channel metrics to enhance and optimise the multichannel customer experience
• Monitoring Market and Competitor Activity: Stay informed about macro economy, retail, and customer trends, including delivering timely reports on macroeconomic indicators like Consumer Confidence, as well as market share. You will also undertake regular competitor visits to understand and report on activity, helping to identify trends, threats, and opportunities
• Enhancing Analytics Capability: You will refine coding standards, implement advanced techniques to accelerate analytics, and utilise AI to expedite coding and analysis for new projects

• Education to degree level (numerical preferred), with at least A level Maths
• Advanced spreadsheet and data handling, with experience in programming language (i.e. SQL, BigQuery) (preferred)
• Strong analytical skills combined with confident communication skills
• An understanding and interest in the basics of analysis
• Team Supporter
• Confident presenter
• Ability to derive and explain logic
• Ability to work at pace and to be flexible
• A desire to deliver accurately and on time

Experience in programming language (i.e. SQL, BigQuery)

• Competitive bonus
• Life Assurance
• Colleague discount
• Discount platform including savings and cash back at numerous retailers, savings on gym membership, cycle to work scheme
• Employee Assistance Programme
• financial education & loans
• access to parental, menopause and fertility support