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Graduate - International Operations Coordinator

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Theramex

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Location:
United Kingdom , London

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Category:
Logistics

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Reporting to the Associate Director – Distributor Markets, you will play a key role in managing and supporting the day‑to‑day operations of Theramex’s global Distributor Markets, spanning 40+ countries. You will collaborate closely with cross‑functional teams—including Finance, Artwork, and Planning—and serve as the primary point of contact for our distributors, ensuring smooth, efficient, and timely operational execution.

Job Responsibility:

  • Act as the gatekeeper for order receipt by reviewing incoming distributor orders and ensuring alignment with agreed commercial and logistical terms, artwork requirements, and serialization needs
  • Ensure distributor orders meet supply chain and manufacturing requirements, including MOQ, lead times, and forecast alignment
  • Track all open orders and produce reporting as required
  • Coordinate logistics activities to ensure smooth delivery in accordance with the relevant Incoterms
  • Manage the forecasting process by collecting and validating customer data, analysing sales-out and stock levels, and preparing forecasts for internal reporting
  • Provide support and recommendations to maintain appropriate stock levels and ensure orders are placed within required lead times
  • Prepare and deliver forecast-related reports as requested
  • Partner with Finance by issuing delivery notes and ensuring correct invoicing terms are applied
  • Maintain an up-to-date forecast of order delivery timelines and projected orders to support financial forecasting, ensuring alignment with customer data and contract terms
  • Contribute to the regional estimate reporting as needed
  • Serve as the primary point of contact for distributors regarding order status updates and inquiries
  • Communicate distributor requirements internally and escalate bottlenecks or critical issues to the line manager
  • Manage SKU master data, ensuring accurate pricing, SKU numbers, descriptions, and contractual details
  • Support the coordination of planning activities linked to launches, regulatory updates, or operational changes
  • Ensure orders and artwork are processed in accordance with project requirements

Requirements:

  • University degree required
  • business, international relations, or logistics/supply chain preferred
  • Experience in operations or supply chain administrative roles preferred
  • Understanding of supply planning and business planning preferred
  • Previous experience working with an ERP system preferred
  • Strong attention to detail and accuracy
  • Solid understanding of international logistics processes
  • Excellent written, verbal, and presentation skills
  • Strong project management capabilities
  • Curious, dynamic, and persistent mindset
  • Ability to adapt quickly to changing business needs
  • Ability to think quickly and respond effectively in fast-paced situations
  • Agile mindset with willingness to adopt new or digital approaches
  • Strong listening skills and ability to understand healthcare professionals’ needs
  • Ability to uphold, share, and represent the company’s values
What we offer:
  • 25 days holiday + 8 bank holidays
  • Private Health Insurance for employee and family members
  • Pension contribution: 10% company + 5% employee (auto-enrolled from day one)
  • Hybrid Working
  • Cycle to Work Scheme
  • Engaging employee experience to come together as a community: in-office events, shared learning and much more

Additional Information:

Job Posted:
March 22, 2026

Work Type:
Hybrid work
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