Graduate - Global Operations & Client Services Job at LegalAndGeneral (Cardiff)

Vp, head of atm operations and service continuum

Citi Global Wealth (CGW) brings together the full power of Citi to serve the ent...

Location

Singapore , Singapore

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Graduate, with at least 12 years of experience in Consumer Banking
Experience in leading or managing a team
Knowledge of Branch operations, banking processes and services
Demonstrated experience in project management and systematic approach in problem solving in large-scale process innovation and/or change management projects
Proven track record of consultative and collaborative relationship management and ability to influence multiple stakeholders effectively, and gaining support for new ideas and approaches
Strong leadership of ability to take charge, lead and drive all functions to deliver a common objective with exceptional result
Decisive, capable of thinking through and trouble-shooting nuanced and complex situations
A committed team player who is also able to work independently
Driven, analytical, strong appreciation of processes, detail oriented
Highly competent with Excel and PowerPoint

Job Responsibility

Strategy Formulation & Execution
Project Management for Client Servicing, Wealth Centers & ATM/CDM
Drive and spearhead service process re-engineering / innovation and manage physical distribution network transformation including paperless branch experience, etc
Collaborate with local and global stakeholders on transformation initiatives
Formulate, deliver and execute strategy for optimized physical distribution network (Wealth Centers, ATMs/CDMs) to meet business needs for acquisition, engagement, branding by analyzing client traffic / trends / transactions at Citi assets vs other physical spaces in Singapore. Prepare and publish ATM/CDM revenue, cost and transactional data (ATM Bluebook)
On-going metrics monitoring and ensure post project actions such as performance tracking are duly performed
ATM Vendor management
Business contact responsible for ordering new machines, PO/Invoices and payments
Oversee day to day FLM and SLM services and manage adhoc cost approvals for movement / repair / fix / issues
Audit and Ongoing Compliance

What we offer

Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country
We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world

Fulltime

Senior Director, Application Development, China

Accountable for the development and delivery of innovative and high-quality cust...

Location

China , Shanghai

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

10+ years of application development leadership experience with a minimum of 3 years at a Senior Director level or 6 years at Director level
Direct experience leading technology teams in defining, creating and supporting enterprise-scale solutions with strong knowledge of industry-standard Web/Mobile/WeChat technologies and Chinese Digital eco-systems like Tencent and Alibaba etc.
Strong knowledge of general industry trends, technologies and platforms
Demonstrated experience in Agile development methodologies, specifically with large-scale initiatives and geographically distributed teams
Direct management of cross functional, sourced, or matrixed teams
Five year’s recent experience with architectural frameworks and the various approaches to the Systems Development Life Cycle (SDLC)
Experience working with consulting companies to lead the technology solution, application development, and production operations for $10M+ of efforts
Deep Experience in building highly scalable and secure modern Digital platform architectures for web platforms
Experience in building headless and headful solutions, with modern UI stack with Java, Node.JS, React, Vue and Redux and CMS and Experience
Experience in building architecture and solution for iOS App, Android App, WeChat Mini Program and WeChat Ecosystem

Job Responsibility

Accountable for the development and delivery of innovative and high-quality customer-facing digital experiences for China and drives the growth and guest satisfaction of Marriott’s Digital channels
Follows and provides input to standard application development tools and processes to promote project quality for client-facing systems
Manages day-to-day relationships with global information technology teams and partners with local and global discipline stakeholders to deliver best in class experiences
Implements and manages continuous improvement programs to improve quality, consistency, and client satisfaction
Works with the Architecture and Development lead to facilitate consistency of service delivery across client groups
Builds and maintains a standard set of application development tools and processes that will drive consistency and predictability throughout the SDLC for all client groups including: SDLC standard tools and processes for both waterfall and agile development, Estimating standard tools and processes, incorporating flexibility for small and large projects, Deployment standard tools and processes
Monitors projects for adherence to defined application development processes
Works with IT organization to create broader IT related and corporate standards and policies where necessary
Communicates important application development policy changes that affect service provider and/or Marriott operations
Manages application development projects in partnership with IT teams, business partners and providers

What we offer

Equal opportunity employer
Hiring a diverse workforce and sustaining an inclusive, people-first culture
Non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law
More brands, more hotels and more opportunities for associates to grow and succeed

Fulltime

Sanctions Director - Head of Banking Client Risk Management & Advisory

The Head of Client Risk Management & Advisory in Banking Sanctions is a senior I...

Location

United States , Washington, DC

Salary:

170000.00 - 300000.00 USD / Year

Citi

Expiration Date

Until further notice

Requirements

10 years+ experience in the Financial Services Industry and/or government
Graduate degree, BS or concentration in Business Administration, Legal and/or Finance
Sanctions SME with proven track record in managing sanctions programs in complex organizations
Leadership skills including ability to work effectively and drive results with a virtual global team
Experience managing diverse teams, and comfort navigating complex, matrixed organizations
Knowledge of the U.S. and/or European Union/UK regulatory environment
Highly motivated, strong attention to detail, team oriented, organized
Strong presentation skills with the ability to articulate complex problems and solutions through concise and clear messaging
Demonstrated ability to assess complex issues through root cause analysis and other analytical techniques, structure potential solutions, and drive to resolution with senior stakeholders
Ability to influence and lead people across cultures at a senior level using sound judgment and successful execution, understanding how to operate effectively across diverse businesses

Job Responsibility

Building awareness of client sanctions risks through a strong working relationship with key regional and global stakeholders, including management of multiple Line of Business, Functions, and Internal Audit
Interacting effectively with regulators, in coordinating with the Citi’s regulatory team
Understanding industry trends, emerging issues, and regulatory expectations, developing practical solutions to complex problems
Providing monitoring and oversight of Banking controls and execution around clients, ensuring identification, escalation, and remediation of control gaps in a timely way
Monitoring Banking’s compliance with requirements set forth by the US Department of the Treasury's Office of Foreign Assets Control (OFAC) and United Kingdom’s Office of Financial Sanctions Implementation (OFSI) or other EU country equivalents, issuing Monitoring Reports where appropriate
Monitoring ICRM Banking Sanctions adherence to relevant policies and procedures related to execution of processes designed to implement the global sanctions program
Partnering with stakeholders in implementing Sanctions-related regulatory change
Managing a dedicated team for the sanctions’ compliance review of clients and client activity as well as escalations of risks identified in KYC onboarding and renewal questionnaires
Managing the monitoring and specialized review of sanctions risks associated with specific clients, sectors, or geographies to advise the business on appropriate sanctions risk management measures
Managing a process for the review of sanctions-related enhanced due diligence as part of client onboarding, renewal, or episodic reviews

What we offer

medical, dental & vision coverage
401(k)
life, accident, and disability insurance
wellness programs
paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays

Fulltime

Director, Global Contracts

The Director, Global Contracts COE will lead the global contract center of excel...

Location

United States , Minneapolis

Salary:

140000.00 - 200000.00 USD / Year

Cargill

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Business Administration, or Law degree (A graduate law degree may substitute with 7 years of relevant commercial experience.)
Minimum 6 years of direct experience in contract management, including drafting, negotiation, and administration.
Proven experience with contract lifecycle management (CLM) systems and other technologies that support efficient contract service delivery.
Demonstrated success in driving process improvements in contract management.
Leadership experience managing and motivating global teams of contract administrators.
Strong organizational skills with the ability to manage multiple tasks, prioritize effectively, and meet deadlines. Detail-oriented.

Job Responsibility

Drive continuous improvement of contract lifecycle management processes, ensuring efficiency, consistency and client satisfaction.
Lead efforts to optimize contract intake, review and storage activities, focusing on user experience and process adherence.
Develop and implement strategic initiatives including the use of AI and other advanced solutions to improve the efficiency and consistency of the Contract COE’s deliverables.
Foster strong relationships with stakeholders to ensure effective coordination and collaboration are built into standard processes.
Proactively identify and address process and technology issues, partnering with stakeholders to implement comprehensive solutions.
Stay updated with industry best practices and coordinate benchmarking to ensure alignment with standard methodologies in legal operations.
Oversee the development and consistent reporting of key performance indicators, giving transparency into volumes, team member workloads, efficiency, turnaround times and other key metrics.

What we offer

Relocation assistance is available for eligible candidates.
This position is eligible for a discretionary incentive award.
A comprehensive benefit program including medical and/or other benefits dependent on the position offered and hours worked.

Fulltime

Graduate Cloud Support Engineer

As a Cloud Support Engineer you will be part of a world-class international team...

Location

United Kingdom

Salary:

Not provided

Acturis Ltd

Expiration Date

Until further notice

Requirements

2.1 or higher degree in software engineering or computer science or another related science/math program
Familiarity with Windows or Linux network operating systems
One year providing excellent client service in a customer service role
Experience in scripting
Demonstrated ability to learn new programming languages
Curiosity for the behind the scenes workings of an international private cloud platform supporting thousands of users
Interest in learning and troubleshooting application defects and design principles
First-rate problem solving ability
Excellent communication skills and a team player

Job Responsibility

Providing support through a dedicated helpdesk on our Global Private Cloud infrastructure for our development teams
Performing root cause analysis (RCA)
Working with developers to deploy and manage code changes (DevOps)
Developing tools that manage our platform using a wide variety of programming languages
Releasing development and testing environments to development teams
Monitoring and evaluating the health of our platform

What we offer

Structured training and coaching
Written constructive performance feedback every third
Real responsibility for own projects
Competitive salary and annual performance-based reviews
Eligibility for annual bonus and company share incentive schemes
Work from home up to 3 days per week

Fulltime

Project Manager, Client Integration

HSBC is recognised as one of the top providers of Global Payment Solutions (GPS)...

Location

China , Shanghai

Salary:

Not provided

HSBC

Expiration Date

May 08, 2026

Requirements

University graduate with minimum of 5 years proven experience in banking with strong and diverse knowledge of the Banking products, services, systems, procedures and operations
Knowledge of Information Technology, application integration, networks, security and operating systems are required
Experienced in knowledge of Enterprise Resource Planning (SAP, Oracle etc.) and Treasury Management System (Kyriba, Sungard etc.) is an added advantage
Ability to operate on a cross-regional and cross-functional basis and coordinate with different departments globally
Well-developed interpersonal skills and ability to interact and build relationships with internal and external stakeholders
Good time management, planning and organization skills
Excellent range of communication skills, including written, verbal, and the ability to deliver compelling presentations
Highly motivated self-starter, achievement driven and a strong team player

Job Responsibility

To manage project, coordinate and deliver the technical integration and system aspects of cash management solutions for customers in a professional and effective manner with a view to accelerate revenue locally, regionally and globally
To work with internal stakeholders and the Client Implementation & Integration teams in different countries to ensure products and services are delivered in a consistent and coordinated manner
To proactively collaborate with Sales Managers to provide pre-sales consultancy activities to understand client requirements and provide suitable technology consultation on Channel Connectivity, Information Technology Security, business process, Enterprise Resource, Planning and Treasury Management System perspective, with a view to position Client Integration as a key differentiator
Support GPS sales on new business RFPs and mandated regional and domestic cash management deals
Work with Client Implementation & Integration team members on initiatives that promote efficiency, simplification and innovation solutionings

What we offer

Continuous professional development opportunities
Flexible working
Inclusive and diverse environment

Fulltime

Summer Analyst

The Wealth (Citi Private Bank) Summer Analyst Program trains and cultivates key ...

Location

Hong Kong SAR , Hong Kong

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

You are in your penultimate year of university pursuing a degree in any discipline (graduating between Dec 2026 - June 2027)
You have demonstrated strong leadership, teamwork, and communication skills
You have a strong understanding of the global banking landscape and place a priority on client service
Commitment to personal growth and career development, a strong desire/curiosity to learn, collaborative in team environments
Genuine interest in Wealth trends with a strong initiative to constantly learn and apply what they have acquired onto their work
Strong communication, planning, and organizational skills
Analytical and quantitative skills
Desire to develop a deep understanding of the financial industry
Knowledge of the global or domestic business landscape (preferred, but not required)
Unquestioned commitment to integrity and ethical decision-making

Job Responsibility

Participate in intensive training providing essential skills knowledge and orientation to Citi’s culture
Join a Citi business or function and be assigned a tailored project for an in-depth experience
Participate in mentoring programs, networking events, and development opportunities
Gain a broad understanding of the Wealth business and operational intricacies at Citi
Work on a specific team assignment in areas such as Banking, Investment Solutions, Investment Counselling, Strategy Development, Lending, Family Office, or CIO

What we offer

Mentorship programs
Networking events
Speaker series
Structured development opportunities

Fulltime

Service Desk Senior Engineer

Service Desk Senior Engineer-Service Support position at Sopra Steria, a major T...

Location

India , Noida

Salary:

Not provided

Sopra Steria

Expiration Date

Until further notice

Requirements

Working knowledge of Operating Systems (Windows 10 & Windows 11)
MS Office
Outlook
MS Teams
Azure AD
on-prem Active Directory
M365
Defender
VPN
ServiceNow

Job Responsibility

Provide support on the first line of the Global Shared Service Desk & Monitoring to multiple external customers
Assist users with hardware, application, and software problems via phone, self-service, email, and chat within the time specified by the agreed service levels
Handle calls, Emails, Chats, incidents, and Requests on the ticketing and monitoring tool
Log details of all incidents: alerts/events and problems utilizing standard reporting methods
Provide first-line fixes, utilize relevant procedures, or escalate problems
Use the supplied checklists and ensure that the problems highlighted are followed up on
Maintain procedures that are compliant with ITIL, the company's quality management system
Knowledge of computers, IT infrastructure, Printers, MS Office products, networks, servers, etc., and their components
Escalate tickets to L2 and L3 as appropriate and follow up for the resolution
Tracking and documenting any changes made to the KB article and creating of KB article

What we offer

Commitment to fighting against all forms of discrimination
Inclusive and respectful work environment
All positions open to people with disabilities

Fulltime

Graduate - Global Operations & Client Services

LegalAndGeneral

Location:
United Kingdom , Cardiff

Category:
Finance

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
December 09, 2025

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