Graduate Customer Operations Associate Job at Moss (Berlin)

Field Technical Support Graduate

Within the family there is a range of technical and managerial customer on-site ...

Location

Malaysia , Kuala Lumpur

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Minimum Vocational/Diploma/ Associate Degree (technical field) with 3-5 years of working experience in related fields or Degree holder with 2-4 years relevant working experience
Experience with support of full range of company products in Customer base
Broad knowledge of corporate policies, products, markets and processes, as well as an understanding of business management principles and practices
Thorough knowledge of administrative or technical practices Proficient Field Technical Support skill set
Knowledge of assigned company hardware system platforms
Familiar with networking and all supported operating system platforms (i.e. company- UX, NT, Linux, etc.)
Knowledge of high availability system environments
Strong communication skills both verbal and written
Strong Customer relationship building skills Ability to manage complex Customer problems
Ability to perform while under high-pressure situations

Job Responsibility

Provide Customer with overview of installation activity, site-specific information and access to appropriate contacts
Handle Customer-relation problems promptly and appropriately, provide guidance, escalate issues according to established procedures
Provide software service, pre- sales, post-sales or service delivery support
Deliver services, including customized services to large enterprise, complex or corporate accounts
Use proactive monitoring procedures/tools to identify problem prevention opportunities

What we offer

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

Fulltime

Voice Process Associate

BPS - Voice Process Associate role requiring customer service and customer handl...

Location

India , Noida

Salary:

Not provided

Sopra Steria

Expiration Date

Until further notice

Requirements

1-2 years experience
BPS Customer Service/Customer Handling experience
Utilities experience preferred
Excellent communication skills (spoken and written)
Excellent computer proficiency
Comfortable with 24/7 working environment
Comfortable with Flexible-offs
Graduates only - Commerce background

Job Responsibility

Customer service
Customer handling
Voice process operations

What we offer

Inclusive and respectful work environment
Commitment to fighting discrimination
Open to people with disabilities

Fulltime

New Graduate Service Engineer

This role has been designed as ‘Hybrid’ with an expectation that you will work o...

Location

Japan , Tokyo

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Bachelor's degree preferred or Associate degree holder (technical field) with 3-5 years working experience in related fields desired
Basic knowledge of company products and services offerings
Communicate effectively to technical level and first-level management within an organization
Active listening skills and ability to adjust messages to audience level
Problem-solving skills (proactive, reactive and creative based on clearly defined procedures
Conceptual understanding of IT environments

Job Responsibility

Apply growing technical knowledge to operate a technology area (e.g. server administration, technical security management, performance management) or customer group with limited risk/complexity
Integrate technical knowledge and business understanding to create solutions for customers
Resolve routine in-scope technical incidents independently
Work with team members to resolve more complex incidents
Apply company solutions to meet moderately complex customer needs within area(s) of technical responsibility
Participate in Customer Expectation management as part of escalation process
Build relationship with management in assigned accounts
Sets expectations with customers based on defined parameters

What we offer

Health & Wellbeing
Personal & Professional Development
Diversity, Inclusion & Belonging

Fulltime

New

Hc & insurance operations associate

Location

India , Chennai

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Both Under Graduates and Post Graduates can apply
Excellent communication (verbal and written) and customer service skills
Able to work independently
strong analytic skills
Detail-oriented
ability to organize and multi-task
Ability to make decisions
Required computer skills: must have experience with data entry and word processing, possess a working knowledge of MS Office applications, and understand how to navigate through web-based applications
Demonstrate strong reading comprehension and writing skills
Cognitive Skills include language, basic math skills, reasoning ability and verbal communication skills

Job Responsibility

Process Insurance Claims timely and qualitatively
Meet & Exceed Production, Productivity and Quality goals
Review medical documents, policy documents, policy history, Claims history, system notes and apply the trained client level business rules to make appropriate Claims decisions, call out claims trends and flag fraud activities
Stay up to date on new policies, processes, and procedures impacting the outcome of Claims processing
Be a team player and work seamlessly with other team members on meeting customer goals

F&A Operations Processing Associate

The F&A Operations Processing Associate role involves ensuring timely data entry...

Location

India , Chennai

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Both Under Graduates and Post Graduates can apply
Excellent communication (verbal and written) and customer service skills
Able to work independently
Strong analytic skills
Detail-oriented
Ability to organize and multi-task
Ability to make decisions
Demonstrate strong reading comprehension and writing skills
Cognitive Skills include language, basic math skills, reasoning ability and verbal communication skills
Ability to work in a team environment

Job Responsibility

Timely entry of data and data corrections as and when required
Verifying proper completion of the process and change documentation
Requests Information and verifies it as needed
Ensuring accurate and timely completion of transactions to meet or exceed client SLAs
Processes daily activities and premium reconciliation for members
Organizing and completing tasks according to assigned priorities
Developing and maintaining a solid working knowledge of the insurance industry and of all products, services and processes performed by the team
Resolving complex situations following pre-established guidelines

Fulltime

Field Service Maintenance Specialist

Founded in 1985, ATS is a company with a presence in the United States, Mexico a...

Location

United States , Chicago

Salary:

44.97 - 57.53 USD / Hour

Advanced Technology Products

Expiration Date

Until further notice

Requirements

High School Graduate or equivalent (GED)
Associates degree with a Technical focus and 12 years of related experience in specific industry
or, 15 years of experience in specific industry
Possesses comprehensive understanding of electrical, mechanical, fluid power and control systems
Must be able to use basic hand tools and specialized tools, and programming software as appropriate
Extensive travel required. (Local, National, International)

Job Responsibility

Performs expert level break-fix & preventative maintenance
Identifies and sources parts, supplies and repair items as necessary
Independently performs maintenance as per industry standards
Directs customer counterparts in maintenance optimization efforts
May be required to setup and operate multiple machining operations
Conforms and complies with customer contractor codes of conduct
Documents work performed in service reports
Provides assistance to lower level technicians and leadership to project teams
Alters, troubleshoots and analyzes complex control systems
Utilizes advanced maintenance technologies to collect equipment performance data

What we offer

Healthcare
Medical
Dental
Vision
Healthcare FSA
401(k)/Retirement Plans
Employer Matching
Tuition Reimbursement
Professional Development
Paid Time Off

Fulltime

New

Business Operations Associate

Work Location: Arrow Electronics PTP, Gelang Patah, Johor. Arrow Components (M) ...

Location

Malaysia , Gelang Patah, Johor

Salary:

Not provided

Arrow Electronics

Expiration Date

Until further notice

Requirements

Typically requires a 2 year degree and 2–4 years of experience or High school graduate with equivalent related experience
1-3 years of relevant experience working in electronics manufacturing industry or warehouse
Good communication skills

Job Responsibility

Responsible for the day-to-day sales support and customer service activities for assigned accounts
Performs sales support functions to provide the highest level of service and customer satisfaction while maintaining efficiencies in corporate operational processes and procedures
Serves as a liaison between Arrow’s internal resources (field sales, engineering, supplier marketing, manufacturing facilities, purchasing and other corporate departments), vendor resources and customers
Demonstrates a proactive approach and sense of urgency on our customers’ behalf, anticipates our customers’ requirements and communicates efforts in a timely and effective manner
Creates influential customer, supplier and internal relationships
Works closely with internal asset, operations team for operations deliverables

What we offer

Medical Insurance
Life Insurance
Year-end bonus
Performance Bonus
Growth Opportunities

Fulltime

Platform Support Associate

Berry Street is a business-in-a-box platform enabling registered dietitians to s...

Location

United States

Salary:

16.00 - 20.00 USD / Hour

Berry Street

Expiration Date

Until further notice

Requirements

Recent college graduate or 1-2 years of professional experience
Hospitality or customer service background (customer support experience at a startup is a plus)
Proficiency with AI tools (ChatGPT, AI chatbots, etc.) and willingness to learn new platforms quickly
Self-starter mindset—comfortable working independently with minimal supervision
Strong communication skills and a focus on customer satisfaction
Proven success in handling escalations and resolving complex issues
Tech savviness with the ability to navigate CRM systems like Intercom, etc
Strong organizational skills with the ability to prioritize and multitask in a fast-paced setting
Excellent written and verbal communication skills
Ability to work on East Coast time from 9am-6pm

Job Responsibility

Respond to and manage incoming support tickets from providers and patients
Oversee and fine-tune our AI-powered support agents, to ensure accurate and helpful responses
Collaborate with the Platform Operations & Experience Lead on special projects as assigned
Monitor trends in inbound sentiment among patients and providers to serve as an on-the-frontlines resource
Manage back-office system of patient appointments, collect required documentation, and accurately record and maintain all related information for seamless provider coordination
Escalate issues to the Platform Operations & Experience Lead and Head of Platform Operations when necessary, maintaining smooth communication

What we offer

Opportunity to work at a mission-driven health tech startup
Exposure to modern AI tools and platform operations
Supportive, collaborative team culture
Comprehensive health insurance plans, including dental and vision
Citibike membership
Unlimited dietitian care
Continuous learning opportunities
The opportunity to help build a rapidly scaling start-up organization by taking strong ownership of your work

Fulltime

Graduate Customer Operations Associate

Moss

Location:
Germany , Berlin

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
February 18, 2026

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Graduate Customer Operations Associate

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Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:February 18, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

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Location:
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Job Posted:
February 18, 2026