CrawlJobs Logo

Graduate Analyst - After Sales Operations

United States, Reston · Job Posted January 22, 2026
Apply Position
Job Link Share

Job Description

The After Sales Operations Graduate Analyst will participate in a structured rotational program across Marketing, Service Development, and Strategy & Business Intelligence. This role is designed to provide a comprehensive understanding of service operations, customer engagement strategies, and data-driven decision-making. The analyst will support cross-functional initiatives aimed at enhancing customer satisfaction, optimizing service delivery, and driving business growth.

Job Responsibility

  • 1st Rotation - Service Development: Analyze customer and operational data to identify service enhancement opportunities
  • Lead or support the design and rollout of new after-sales initiatives
  • Conduct market and competitor analysis to identify service gaps and best practices
  • Prepare business cases and presentations for proposed service improvements
  • Monitor KPIs related to service adoption, customer feedback, and operational efficiency
  • Support training, documentation, and communication for new services
  • 2nd Rotation - After Sales Marketing: Support development and analysis of digital and traditional marketing campaigns
  • Conduct customer segmentation and insights research to inform targeted outreach
  • Create and refine marketing materials and promotional content
  • Track and report on campaign performance metrics (e.g., open rates, click-throughs, conversions)
  • Maintain marketing calendars, coordinate campaign logistics, and update CRM systems
  • Benchmark competitor marketing strategies and identify improvement opportunities
  • 3rd Rotation - Strategy & Business Intelligence: Analyze operational and customer data to identify trends and actionable insights
  • Develop and maintain dashboards tracking key business metrics
  • Support strategic planning efforts and prepare executive-level reports and presentations
  • Conduct root cause analysis on performance issues and identify process improvements
  • Ensure data accuracy, integrity, and consistency across reporting tools
  • Collaborate with IT and data teams to enhance reporting and analytics capabilities

Requirements

  • Preferred Degree: Business Administration, Marketing, Data Analytics, Management, Economics, or related fields
  • Analytical mindset with experience using data visualization or reporting tools
  • Familiarity with CRM, ERP, or BI systems (e.g., SAP, Power BI) preferred
  • Analytical Thinking: Ability to interpret data, identify trends, and draw actionable insights
  • Communication Skills: Strong written and verbal communication for presenting ideas and collaborating with teams
  • Problem-Solving: A proactive mindset to identify issues and propose effective solutions
  • Adaptability: Comfort rotating across departments and learning new tools and processes quickly
  • Collaboration & Teamwork: Ability to work effectively with cross-functional teams and stakeholders
  • Microsoft Office Proficiency: Strong working knowledge of Excel, PowerPoint, and Word for analysis, presentations, and reporting

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Similar Jobs for

Graduate Analyst - After Sales Operations

8 matching positions

Agriculture Sales Analyst

The two-year Graduate Program provides recent graduates with hands-on experience...
Location
Location
United States , Miami
Salary
Salary:
Not provided
marex.com Logo
Marex
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s or master’s degree in a related field required
  • Genuine interest in one or more of the program’s departmental tracks
  • Candidates must be legally authorized to work in the United States without the need for current or future sponsorship, including, but not limited to, F-1, J-1, and M-1 visa holders, as well as individuals on CPT or OPT.
Job Responsibility
Job Responsibility
  • Support client acquisition and market coverage efforts through targeted outreach and professional networking activities
  • Identify and engage portfolio managers, traders, and commercial participants, supporting expansion across institutional and major commercial client segments
  • Collaborate closely with internal partners, including Prime Brokerage, Marex Solutions, and other desks, to uncover execution opportunities within existing relationships
  • Support the distribution of fundamental and technical research, market color, and reports, helping drive client engagement and trading activity
  • Work closely with senior team members, supporting regional growth initiatives and learning established approaches to client development within the Agriculture business
  • Stay informed on regulatory developments and industry standards and best practices
  • Ensuring compliance with the company’s regulatory requirements under the SEC, FINRA, NFA, CFTC and other applicable exchanges and regulatory bodies
  • Adhere to the operational risk framework for your role ensuring that all regulatory or company determined parameters are complied with
  • Role model for demonstrating highest level standards of integrity and conduct and reflecting Company Values
  • At all times complying with Marex’s Code of Conduct
  • Fulltime
Read More
Arrow Right
New

Sales Ops Analyst Intern

Amazon Global Selling is a key initiative to achieve our vision to offer custome...
Location
Location
South Korea , Seoul
Salary
Salary:
Not provided
amazon.de Logo
Amazon Pforzheim GmbH
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Currently enrolled in a university
  • Expected graduation in 2027
  • Legally authorized to work full-time in Korea (visa sponsorship is not available for this role)
  • Proficiency in both Korean and English is required
  • Applicants must not have restriction of traveling abroad
  • Completed or been waived the mandatory duty from national military service in Korea (if applicable)
Job Responsibility
Job Responsibility
  • Own the delivery of timely business operations and high-quality work products
  • Leverage data tools such as Excel, SQL, Tableau and Salesforce.com to manage and optimize sales opportunity
  • Work relentlessly to improve existing processes and using data driven decision making to make recommendations for systems, process, and business improvements
  • Develop SOPs, workflows, metrics, reports or other analytical tools to maximize productivity
  • Have an entrepreneurial spirit, show excellent judgment, be passionate about high standards (is never satisfied with the status quo), deliver innovative solutions
  • Fulltime
Read More
Arrow Right

Revenue Analyst, Guangzhou Cluster

Location
Location
China , Guangzhou
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 4-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major
  • 8 years' experience in the business, management operations, or related professional area
  • OR 2-year graduate degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major
  • years' experience in the business, sales and marketing, management operations, or related professional area required
Job Responsibility
Job Responsibility
  • Responsible for the analysis of revenue, profit, and demand associated with the participating hotels’ rooms and function space inventory
  • Assist for preparation of forecasts (budgets and projections) and critiques of sales strategy effectiveness
  • Develops/utilizes analytical tools and systems toward the goal of maximizing total hotel revenue and profit
  • Responsible for managing rooms and function space inventory
  • ensuring that the inventory is allocated and restricted properly in order to maximize total hotel revenues and profits
  • Ensures that all rates, packages, eChannels and hotel sales strategy information is built in the hotel’s inventory systems
  • Prepares forecasts of revenue, profit, demand and occupancy for rooms and function space
  • Prepares and is accountable for sales strategy critiques
  • Manages all revenue, profit, and demand data associated with rooms and function space
  • Prepares revenue and profit opportunity analysis
  • Fulltime
Read More
Arrow Right

Accounts Payable / Receivable Analyst

The role is part of the SSC Accounts Payable/Accounts Receivable Department with...
Location
Location
Philippines , Pasay
Salary
Salary:
Not provided
vestas.com Logo
vestas
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree in accountancy, finance, business management, or a related area, specifically an accounting graduate
  • At least 2-4 years of relevant working experience in finance, particularly Accounts payable / Accounts receivable, or any equivalent finance functions. Working experience in BPO or shared services is beneficial
  • Proficiency in Microsoft Office applications, i.e., Excel, PowerPoint, Word
  • Practical experience with ERP systems like SAP
  • Working experience in shared services set-up or with other cultures
Job Responsibility
Job Responsibility
  • Invoice Processing: Timely and accurate handling and processing of invoices in accordance with the approved set of checks and controls
  • Parked Invoice Handling: Diligently investigate and resolve issues for parked invoices to enable proper and timely posting. Furthermore, ensure accurate reporting, which is used for review by Controllers
  • Vendor reconciliation & GRIR (Goods receipt/invoice receipt) handling: Investigate, analyze, and resolve mismatches on vendor accounts + GRIR-related issues. Furthermore, ensure accurate reporting, which is used for review by Controllers
  • Payment Processing: Ensure timely and accurate execution of payment runs by diligently resolving errors and ensuring payments
  • Travel & expenses: Perform review of employee-related accounts and ensure timely and accurate processing, issue resolution, and payment
  • Billing: Timely and accurate handling and processing of billing in accordance with the approved set of checks and controls
  • Cash Application: Perform activity with utmost accuracy and timely application of incoming payments. Diligently investigate and resolve issues to enable proper and timely application. Furthermore, ensure accurate reporting, which is used for review by Controllers
  • Collection and Sales Order Creation
  • Perform month-end and year-end closing activities related to AP/AR
  • Ensure personal adherence to defined processes, policies, and controls across all AP/AR activities
What we offer
What we offer
  • An attractive compensation package
  • Long-term career development
  • A broad program of on-the-job training
  • An ideal platform for professional and personal development
  • Bonus Program
  • Colorful team activities
  • Fitness Subsidy
  • Retirement Benefit Plan
  • Fulltime
Read More
Arrow Right

Senior Analyst – Analytics & Insights

This is where your work makes a difference. At Baxter, we believe every person—r...
Location
Location
United States , Deerfield
Salary
Salary:
80000.00 - 110000.00 USD / Year
https://www.baxter.com/ Logo
Baxter
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree in Computer Science, Data Analytics, Business Analytics, Engineering, or a related field strongly preferred
  • 0–3+ years of experience in commercial analytics, sales reporting, business intelligence, or related analytical work (open to strong new graduates with relevant internships or project experience)
  • Experience working with Salesforce data—opportunities, accounts, pipeline metrics—is preferred
  • Proficiency in SQL and Alteryx or Python for data transformation, validation, and analysis
  • Experience building dashboards and reports using Power BI, Tableau, or similar BI tools
  • Strong attention to detail with the ability to manage, validate, and troubleshoot complex datasets
  • Ability to translate business questions into analytical outputs and communicate insights clearly to non‑technical stakeholders
  • Experience collaborating with cross‑functional teams such as Sales, Finance, and Commercial Operations preferred
  • Applicants must be authorized to work for any employer in the U.S.
Job Responsibility
Job Responsibility
  • Developing and maintaining recurring sales and commercial performance reporting across accounts, products, and regions
  • Supporting pipeline and forecasting analytics by extracting, validating, and analyzing opportunity data from Salesforce
  • Building dashboards and reports that track bookings, pipeline health, win rates, and sales execution metrics
  • Performing contract analytics, including pricing validation, volume commitments, and commercial performance tracking
  • Reconciling reported sales, contracted pricing, and revenue assumptions in partnership with Sales Operations and Finance
  • Using SQL and Alteryx to extract, transform, and validate data from Salesforce, ERP systems, and other commercial data sources
  • Conducting data quality checks, investigating root‑cause issues, and collaborating with upstream data owners to ensure accuracy
  • Translating business questions into clear analytical outputs and presenting insights to commercial stakeholders
What we offer
What we offer
  • Medical and dental coverage that start on day one
  • Insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance
  • Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount
  • 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching
  • Flexible Spending Accounts
  • Educational assistance programs
  • Time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave
  • Commuting benefits
  • Employee Discount Program
  • Employee Assistance Program (EAP)
  • Fulltime
Read More
Arrow Right

Customer Account Specialist Graduate

This role has been designed as ‘’Onsite’ with an expectation that you will prima...
Location
Location
Malaysia , Kuala Lumpur
Salary
Salary:
Not provided
https://www.hpe.com/ Logo
Hewlett Packard Enterprise
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Accountability
  • Action Planning
  • Active Learning
  • Active Listening
  • Bias
  • Business Growth
  • Business Planning
  • Coaching
  • Commercial Acumen
  • Creativity
Job Responsibility
Job Responsibility
  • Reconciliation of customer accounts (Account Receivable (AR) & Customer payments)
  • Manage corrective activities in regard to invoice inaccuracies
  • Provide customer service by responding, Tracking and resolving customer invoicing inquiries
  • Work with internal stakeholders such as Sales, Operations, Finance, Tax & Credit Analyst of possible adverse relationship issues, e.g. delinquencies, administrative issues etc.
  • Actively manage AR health & targets
  • Coordinate, facilitate, process and follow-up on financial changes (e.g. schedule restructuring, company restructurings, etc.)
  • Support testing of new systems releases as requested
  • Manage, and process non-financial changes (e.g. equipment location, billing address, serial number changes)
  • analyzing and ensuring customer information is accurate and up to date in the systems
  • Delinquency Management
What we offer
What we offer
  • Health & Wellbeing
  • Personal & Professional Development
  • Unconditional Inclusion
  • Fulltime
Read More
Arrow Right

Banker/Senior Relationship Manager, Citi Commercial Bank Spain

Citi is expanding its Commercial Banking business in Spain and Portugal, serving...
Location
Location
Spain , Madrid
Salary
Salary:
101900.00 - 168100.00 EUR / Year
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Sound knowledge of banking, treasury / lending / markets products and processes, as well as a solid track record of providing banking and financial advice and solutions to clients
  • Demonstrate strong credit skills
  • capable of structuring all credit deals and the ability to identify risks / issues and track them to closure
  • Experience in managing multiple project timelines and prioritizations
  • Ability to coordinate multi-functional teams to provide exceptional client experience
  • Excellent interpersonal, communication and influencing skills (e.g. negotiation, consultative skills, leadership)
  • Highly focused, able to rapidly identify key priorities, clearly communicate the priorities
  • Accountable for significant direct business results and provide advice regarding the operations and growth of the business
  • A proactive approach in looking for ways to develop new and strengthen existing business relationships with clients, delivers a simple, secure and seamless client experience
  • Ability to embrace new technology and understand the role digital plays in the experience that we deliver for our clients
Job Responsibility
Job Responsibility
  • Acquire new, multi-product clients for the Bank and manage those relationships on an ongoing basis. Own, respond to, identify and anticipate future needs, roadblocks or risks and expectations, delivering Citi´s product offer and global network
  • Client-level planning, budget and revenue responsibilities. Identify cross-sell opportunities to deepen and increase share of wallet
  • Work closely with EMEA TTS implementation team, CCB Cash Sales Managers, Underwriting / Risk teams, Markets experts and Relationship Associates on a daily basis. Interaction with other CCB teams across the globe. Collaborate with IB and Wealth teams to develop opportunities
  • Participate in structuring solutions specific to client / industry segment while maintaining overall accountability for clients / transactions and building / strengthening an effective portfolio
  • Manage the credit relationship of clients, coordinating and overseeing the end-to-end process, ensuring adherence to internal policies and frameworks
  • actively contribute to the preparation of credit memos, and present and defend proposals before risk and business committees
  • Maximize client experience by proactively sharing markets updates, trends and intelligence
  • Monitor and support products’ implementation processes. Manage customers and transactions on CRM platform
  • Verify adherence to global KYC (Know Your Customer) standards during the onboarding process and, on an ongoing basis, ensuring the appropriate compliance deliverables are met
  • Ensure compliance with regulatory requirements and Citi's policies / guidelines at all times
  • Fulltime
Read More
Arrow Right

Business Analyst - Supply Chain

Location
Location
India , Bangalore
Salary
Salary:
Not provided
atsautomation.com Logo
ATS Automation Tooling Systems Inc.
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 4 - 7 years of experience in business analytics related to supply chain, purchasing, logistics, customer service, or similar functions
  • Strong analytical and problem-solving skills with experience working with large data sets
  • Proficiency in Microsoft Excel, Word, and other Microsoft Office applications
  • Experience with reporting and visualization tools such as Tableau or Power BI
  • Ability to work independently and collaboratively in a cross-functional environment
  • Strong attention to detail with a focus on data accuracy and process improvement
  • Graduate in Business, Supply Chain, Logistics, Operations, or a related field
Job Responsibility
Job Responsibility
  • Allocate inventory and release customer orders ready for shipment to 3PL in JDE as per standard operating procedures
  • Update sales orders with accurate shipping costs provided by 3PL before shipment
  • Request supplier quotations, follow up on pricing, and support the customer quoting process
  • Support new part creation and maintain master data accuracy by updating missing, invalid, or expired data
  • Monitor customer sales orders and identify risks impacting on-time delivery performance
  • Monitor supplier purchase orders and identify risks related to late deliveries
  • Create processes to capture and track root causes of late customer orders
  • Prepare root cause Pareto charts and Daily Visual Management reports
  • Create and maintain dashboards, charts, and reports for revenue, late purchase orders, late sales orders, PPV, master data accuracy, buyer metrics, and other supply chain KPIs
  • Develop and maintain supplier scorecards for monthly and quarterly supplier business reviews
  • Fulltime
Read More
Arrow Right