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A well established and professional company based in Chelmsford are looking for a Sales Support Assistant to support their Business Development and Agency team. You will be based in their head office but will be assisting the BDMs across the country. You will need be organised, proactive and have great communication skills. This is a great opportunity for someone to take their first steps into an office environment or someone to move onto the next part of their career.
Job Responsibility:
Produce and maintain management information, including broker, BDM, income and UMC statistics across weekly, monthly and quarterly reporting cycles
Collate and process BDM visit reports, updating broker and agency data across all relevant systems and ensuring key stakeholders are informed
Act as a central liaison between BDMs, brokers and internal DCL teams to resolve queries and operational issues
Support marketing activity including presentations, mailouts, registers, proofreading, events, merchandise and identifying new marketing opportunities
Maintain accurate agency and broker registers across multiple internal systems
Manage onboarding of new agencies, including prospect liaison, BDM introductions, application checks, TOBA issuance/amendments and agency cancellations
Support broker portal onboarding and administration, resolving access issues and managing users, groups and constraints
Assist with system rollouts (e.g. Open GI) and maintain wholesale broker visibility to support new business enquiries
Proactively canvass and develop new broker opportunities through outreach, visits and relationship management
Increase broker engagement via social media and targeted communications using BDM intelligence
Coordinate broker appointments, create new visit opportunities and support fleet quotation follow-ups and opportunity tracking
Requirements:
Degree educated or equivalent experience
Previous administration or customer service experience preferred
Strong communication skills
High level of attention to detail
Ability to multitask
Great team working skills
Proactive and forward thinking
What we offer:
On-site parking
25 days holiday plus bank holidays
Frequent socials including Summer and Christmas parties
Environmentally conscious - you'll be supplied with sustainable products