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To support the Head of Quality, Risk and Compliance in delivering safe, effective, and person-centred care through robust quality, risk, and patient safety systems. To lead the collection, analysis, and reporting of quality and safety data to drive continuous improvement and regulatory compliance.
Job Responsibility
Manage and enhance quality, risk, and patient safety data systems, including electronic platforms (e.g. QPulse), ensuring accuracy, integrity, and effective reporting
Analyse and trend data on incidents, complaints, audits, and risks to inform improvements and organisational learning
Support incident management processes, including reporting, investigation, and compliance with national frameworks and standards
Develop dashboards, reports, and insights for senior management and relevant committees
Contribute to policy development, audit programmes, and quality improvement initiatives
Promote a culture of safety, risk awareness, and continuous improvement across the organisation
Support complaints management and deputise for the Head of QRC when required
Provide training and guidance to staff on quality, safety, and compliance practices
Requirements
Significant experience in healthcare quality, patient safety, and data management
Proven experience with electronic quality management systems, data analysis, and reporting tools
Strong understanding of risk management, incident management, and regulatory compliance
Excellent analytical, organisational, and problem-solving skills
High-level written and verbal communication skills, including report writing
Proficiency in MS Office and database management systems
Ability to work independently and collaboratively with senior stakeholders
Knowledge of healthcare standards, legislation, and the Irish healthcare system