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Grade III Clerical Officer

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TTM Healthcare

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Location:
Ireland , Galway

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Category:
Office Administration

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Contract Type:
Not provided

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Salary:

17.04 - 26.52 EUR / Hour
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Job Description:

The position supports the processing of applications, coordination of documentation, maintenance of records and databases, and general clerical duties to ensure timely progression of cases and communication with families and internal staff. The role requires a high level of organisation, accuracy, discretion, and the ability to manage sensitive information in line with public sector standards.

Job Responsibility:

  • Provide day-to-day administrative support to the office and existing clerical staff
  • Log, track, and manage incoming applications and related documentation
  • Maintain and update an electronic database, ensuring all records are accurate and up to date
  • Upload documentation and correspondence to internal systems and trackers
  • Prepare, type, and format correspondence, letters, and reports
  • Issue outcomes and correspondence to families in a timely and professional manner
  • Manage and track all correspondence and queries, ensuring appropriate follow-up
  • Handle sensitive and confidential information with professionalism and discretion
  • Carry out filing and document management duties (primarily electronic)
  • Provide general office administration support and assist colleagues as required
  • Adhere to public sector policies, procedures, and data protection requirements

Requirements:

  • Proven experience in an administrative or clerical role, ideally within the public sector or a similar environment
  • Strong experience maintaining databases, trackers, and electronic records
  • Excellent attention to detail and high levels of accuracy
  • Highly organised with the ability to prioritise workload and meet deadlines
  • Strong written and verbal communication skills
  • Ability to manage sensitive and confidential information appropriately
  • Proficient in Microsoft Office and general IT systems
  • Reliable, professional, and able to work independently and as part of a team

Additional Information:

Job Posted:
January 15, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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