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We're looking for a Nurse with GP experience, not with care home or hospital experience, to come and join our Digital Health for Boots Online Doctor. (Please note, this role is for a nurse without prescribing rights). We are Boots Digital Health, providing an online health service that offers treatments for specific health conditions. Our clinical team is made up of Doctors, Pharmacists, Nurses and Pharmacy Technicians. We work together to assess and offer advice and treatment to our customers, using online consultation questionnaires to help us do so safely.
Job Responsibility
Use our secure IT platform for all patient interactions
Respond to patient queries via our online message centre, primarily focusing on Weight Loss initially
Follow our guidelines to assist with message content, ensuring correct and suitable advice is given to patients
Assist customers with suitable treatment options once trained
Conduct telephone or video consultations when needed
Use our internal communications system (Slack) to stay connected with the team throughout the working day
Attend training events and participate in clinical meetings
Maintain your own skills and Continuing Professional Development (CPD)
Requirements
Registered Nurse with a valid NMC pin
Strong communication skills and a patient-centred approach
Experience in a clinical setting, preferably in a digital or telehealth environment
Ability to work collaboratively within a team
A commitment to continuous professional development
Registration with NMC (RN - adult)
Experience in a range of areas commonly seen in primary care
such as dermatology, sexual health, travel, women’s health, men’s health, UTI and weight loss amongst others
You will be a confident practitioner, with a wide scope of practice
You will be aware of your own limitations and of relevant national guidelines
You will have experience of consulting with patients and making independent decisions
You will be able to make decisions promptly and know when to ask for help
You will have a can-do attitude and be committed to always improving our services
You will be a flexible team player who can thrive in our start-up mentality
Nice to have
Experience in online consultations or telemedicine
Knowledge of digital health technologies
Additional qualifications in relevant areas of nursing
What we offer
Boots Retirement Savings Plan
Discretionary annual bonus
Generous employee discounts
Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more
Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme