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Government Engagement and Training Specialist

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Tesla Government

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Location:
United States , Falls Church

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Category:

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Contract Type:
Not provided

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Salary:

65000.00 - 75000.00 USD / Year

Job Description:

Government engagement and training specialists directly assist with and often lead training events, as well as develop training materials. They are central to building relationships with clients through the development of e-learning and informational materials, email communications, and in-person or virtual events. They help develop self guided learning materials and content, including training videos, presentations, and interactive web pages. They are also the first line of response for client questions.

Job Responsibility:

  • Interact with government clients in person, over the phone, and through email to build and maintain relationships
  • Identify and connect clients who could benefit from a mutual relationship
  • Keep customer relationship management (CRM) platform up to date
  • Manage account access to Tesla’s technical solutions
  • Create informational and promotional videos
  • Analyze client behavior metrics to identify promising outreach avenues
  • Maintain expert knowledge of all aspects of Tesla’s technical solutions to ensure proper training is given to clients
  • Develop and build a training program under the guidance of the Director of Training and Outreach
  • Conduct standardized virtual and in-person trainings of varying lengths and custom trainings tailored to specific government clients
  • Create e-learning and other self-guided training materials
  • Update training materials as technical capabilities change
  • Answer clients’ technical questions and requests for support
  • Troubleshoot for clients
  • Identify bugs and suggest user interface improvements

Requirements:

  • Outstanding written and oral communication skills
  • Experience working with the DOD or IC
  • Experience with APAN, MilSuite, C2IE, EDA, or any MPE platform
  • Proficient with ClaraKM software suite
  • Active TS/SCI clearance
  • US citizen
  • Fluent in English
  • 4 years of government/military experience

Nice to have:

  • Experience creating and/or editing e-learning videos
  • Experience with customer service platforms like Zendesk
  • Familiar with SQL

Additional Information:

Job Posted:
February 14, 2026

Employment Type:
Fulltime
Work Type:
Remote work
Job Link Share:

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