CrawlJobs Logo
Barclays Logo Barclays · Banking

Government Banking Servicing Executive

United Kingdom, Knutsford · Job Posted June 15, 2026
Apply Position
Job Link Share

Job Description

Join us as a Government Banking Servicing Executive where you will be delivering exceptional customer service whilst resolving complex customer needs or requests. This role is a 50/50 mixture of Administration and Telephony.

Job Responsibility

  • Provision of customer service through various communication channels including chat, email and phone
  • Execution of customer service requirements to resolve more complex, specific customer needs, and give a unique, personalised resolution for each case
  • Collaboration with teams across the bank to align and integrate customer care processes
  • Identification of areas for improvement to provide recommendations for change in customer care processes and provide feedback and coaching for colleagues on these highlighted areas
  • Development and implementation of customer care procedures and controls to mitigate risks and maintain efficient operations
  • Resolution of specific customer inquiries and issues related to the bank’s products and service, including account balances, transactions and payments
  • Development and execution of reports and presentations on customer care performance and communicate findings to internal senior stakeholders
  • Identification of industry trends and developments to implement best practice to improve customer care efficiency and effectiveness

Requirements

  • Excellent customer service skills
  • Administration experience focusing on attention to detail
  • Ability to work in a varied role

Nice to have

  • Previous knowledge/experience within financial service would be beneficial
  • Adapt to change
  • Ability to manage multiple customer inquiries, tasks and priorities
Barclays - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

Government Banking Servicing Executive

8 matching positions

Private Banking Executive (Mandarin Speaking)

Working as a Barclays Private Banking Executive, you will assist the Private Ban...
Location
Location
United Kingdom , London
Salary
Salary:
Not provided
barclays.co.uk Logo
Barclays
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Managing client relationships, including engagement with senior stakeholders, and building trusted relationships across diverse clients and internal teams
  • Sound knowledge of banking products, operational procedures, risk management, lending, and security requirements
  • Adherence to regulatory and compliance frameworks, including KYC/AML, governance, and Risk and Control procedures
  • Preparing for client-facing meetings and delivering high-quality client support, including correspondence, documentation, and annual reviews
  • Experience in a Private Banking, Wealth Management, or similar client-facing environment
  • Excellent organisational skills, attention to detail, and accuracy in administrative and operational tasks
  • Technically proficient with PC applications (Word, Excel, PowerPoint)
  • Fluency in Mandarin
Job Responsibility
Job Responsibility
  • Assist the Private Banker / Wealth Manager in acquiring, servicing, and retaining clients to deliver overall business objectives
  • Act as a key point of contact for clients on day-to-day operational matters and support the team / business in achieving its targets and goals
  • Assist with marketing banking and investment products to clients
  • Establish strong client and internal relationships alongside relationship managers to ensure high quality service is provided at all times
  • Responsible for all aspects of clients servicing and service engagement plans
  • Develop relationships with other areas of the bank
  • Point of contact for all new account queries, complex servicing requests and a liaison between relationship teams and support/specialist teams
  • Ensure legal and regulatory standards and internal policies and procedures are adhered to, support relationship managers with risk related activities
  • Fulltime
Read More
Arrow Right

Managing Director Client Executive - Banking

The Managing Director Client Executive in Banking will be responsible for drivin...
Location
Location
United States , Minneapolis
Salary
Salary:
Not provided
nttdata.com Logo
NTT DATA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 17+ years of IT Services or Consulting experience across infrastructure, cloud, applications, and security
  • 12+ years of account leadership experience managing complex client engagements and financial performance
  • 10+ years of domain expertise in the Banking or Financial Services industry
  • Strong executive presence and consultative selling skills with proven experience engaging C‑suite leaders
  • Knowledge of digital transformation strategies, including data modernization, cloud migration, and technology integration
  • Ability to travel 40–50% as needed
Job Responsibility
Job Responsibility
  • Serve as a strategic advisor and enterprise partner to banking clients, driving measurable business outcomes through IT and digital solutions
  • Lead account growth strategies, achieving revenue and profit targets through consultative engagement and relationship development
  • Manage multi‑million‑dollar portfolios, including forecasting, account planning, and full P&L ownership
  • Build and maintain senior‑level relationships across client organizations to understand evolving business and technological needs
  • Lead cross‑functional teams—including consultants, architects, and delivery experts—to design and deliver value‑based solutions
  • Use deep banking industry knowledge to drive conversations around modernization, innovation, operations, and customer experience
  • Collaborate with internal and external partners to develop tailored proposals and solution strategies
  • Apply industry best practices related to delivery governance, including scorecards, SLAs, KPIs, and performance metrics
What we offer
What we offer
  • medical, dental, and vision insurance
  • flexible spending or health savings account
  • life and AD&D insurance
  • short- and long-term disability coverage
  • paid time off
  • employee assistance
  • participation in a 401k program with company match
Read More
Arrow Right

IT Client Executive - Banking - Tri-State Area

The IT Client Executive role at NTT DATA involves serving as a strategic advisor...
Location
Location
United States , New York
Salary
Salary:
175500.00 - 292500.00 USD / Year
nttdata.com Logo
NTT DATA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 12+ years of IT Services or Consulting experience across infrastructure, cloud, applications, and security
  • 8+ years of account leadership experience managing complex client engagements and financial performance
  • 5+ years of domain expertise in the Banking or Financial Services industry
  • Strong executive presence and consultative selling skills with proven experience engaging C‑suite leaders
  • Knowledge of digital transformation strategies, including data modernization, cloud migration, and technology integration
  • Ability to travel 40–50% as needed
Job Responsibility
Job Responsibility
  • Serve as a strategic advisor and enterprise partner to banking clients, driving measurable business outcomes through IT and digital solutions
  • Lead account growth strategies, achieving revenue and profit targets through consultative engagement and relationship development
  • Manage multi‑million‑dollar portfolios, including forecasting, account planning, and full P&L ownership
  • Build and maintain senior‑level relationships across client organizations to understand evolving business and technological needs
  • Lead cross‑functional teams—including consultants, architects, and delivery experts—to design and deliver value‑based solutions
  • Use deep banking industry knowledge to drive conversations around modernization, innovation, operations, and customer experience
  • Collaborate with internal and external partners to develop tailored proposals and solution strategies
  • Apply industry best practices related to delivery governance, including scorecards, SLAs, KPIs, and performance metrics
What we offer
What we offer
  • medical, dental, and vision insurance
  • flexible spending or health savings account
  • life and AD&D insurance
  • short- and long-term disability coverage
  • paid time off
  • employee assistance
  • participation in a 401k program with company match
  • additional voluntary or legally-required benefits
  • Fulltime
Read More
Arrow Right

IT Services Client Executive - Banking

We are seeking an experienced and strategic IT Services Client Executive to join...
Location
Location
United States , Philadelphia
Salary
Salary:
121875.00 - 243750.00 USD / Year
nttdata.com Logo
NTT DATA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 8+ years of IT Services or Consulting experience across infrastructure, cloud, applications, and security
  • 4+ years of account leadership experience managing complex client engagements and financial performance
  • 5+ years of domain expertise in the Banking or Financial Services industry
  • Strong executive presence and consultative selling skills with proven experience engaging C‑suite leaders
  • Knowledge of digital transformation strategies, including data modernization, cloud migration, and technology integration
  • MBA or prior work in consulting practice is a plus
  • Ability to travel 40–50% as needed
Job Responsibility
Job Responsibility
  • Serve as a strategic advisor and enterprise partner to banking clients, driving measurable business outcomes through IT and digital solutions
  • Lead account growth strategies, achieving revenue and profit targets through consultative engagement and relationship development
  • Manage multi‑million‑dollar portfolios, including forecasting, account planning, and full P&L ownership
  • Build and maintain senior‑level relationships across client organizations to understand evolving business and technological needs
  • Lead cross‑functional teams—including consultants, architects, and delivery experts—to design and deliver value‑based solutions
  • Use deep banking industry knowledge to drive conversations around modernization, innovation, operations, and customer experience
  • Collaborate with internal and external partners to develop tailored proposals and solution strategies
  • Apply industry best practices related to delivery governance, including scorecards, SLAs, KPIs, and performance metrics
What we offer
What we offer
  • medical, dental, and vision insurance
  • flexible spending or health savings account
  • life and AD&D insurance
  • short and long term disability coverage
  • paid time off
  • employee assistance
  • participation in a 401k program with company match
  • additional voluntary or legally-required benefits
Read More
Arrow Right

Treasury Management Consultant III & Relationship Manager - Government Banking Northeast

The Government Banking Treasury Management Consultant (TMC) & Relationship Manag...
Location
Location
United States , New York; Wilmington; Melville; Philadelphia
Salary
Salary:
140600.00 - 192500.00 USD / Year
capitalone.com Logo
Capital One
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School Diploma, GED, or equivalent certification
  • At least 6 years of financial services experience
  • At least 5 years of sales experience
  • At least 5 years of treasury management experience
Job Responsibility
Job Responsibility
  • Consistently meet annual financial goals & benchmark competencies by demonstrating the key sales behaviors such as strategy, collaboration & consultation, while building and maintaining a partnership-centric client portfolio
  • Manages portfolio of existing clients with focus on profitable, organic revenue growth and minimizing attrition
  • Manages portfolio of new-to-bank clients with focus on new revenue growth
  • Ability to understand sales and relationship management specific to working with Government Banking clients
  • Independently develops and maintains relationships with clients to maintain and expand existing business
  • Understands treasury management product risk and ensures Capital One credit policies and other risks (e.g., reputational, legal) are adhered to and mitigated
  • Establishes appropriate expectations for onboarding including execution of documentation and ensure ramp of sold services
  • Conducts independent entities to generate new, high-quality and profitable Treasury Management and deposit business to achieve or exceed specific YoY growth goals
  • Takes a role in market by actively engaging in local industry associations, conferences, networking groups and community associations
  • Identifies working capital efficiency opportunities for an entity and deepens relationship accordingly
What we offer
What we offer
  • performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
  • comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being
  • Fulltime
Read More
Arrow Right

Banking Client Executive

The Banking Client Executive will serve as a trusted partner to major banking cl...
Location
Location
United States , Dallas
Salary
Salary:
Not provided
nttdata.com Logo
NTT DATA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 15+ years of IT Services or Consulting experience across infrastructure, cloud, applications, and security
  • 7+ years of account leadership experience managing complex client engagements and financial performance
  • 10+ years of domain expertise in the Banking or Financial Services industry
  • Strong executive presence and consultative selling skills with proven experience engaging C‑suite leaders
  • Knowledge of digital transformation strategies, including data modernization, cloud migration, and technology integration
  • MBA or prior work in consulting practice is a plus
  • Ability to travel 40–50% as needed
Job Responsibility
Job Responsibility
  • Serve as a strategic advisor and enterprise partner to banking clients, driving measurable business outcomes through IT and digital solutions
  • Lead account growth strategies, achieving revenue and profit targets through consultative engagement and relationship development
  • Manage multi‑million‑dollar portfolios, including forecasting, account planning, and full P&L ownership
  • Build and maintain senior‑level relationships across client organizations to understand evolving business and technological needs
  • Lead cross‑functional teams—including consultants, architects, and delivery experts—to design and deliver value‑based solutions
  • Use deep banking industry knowledge to drive conversations around modernization, innovation, operations, and customer experience
  • Collaborate with internal and external partners to develop tailored proposals and solution strategies
  • Apply industry best practices related to delivery governance, including scorecards, SLAs, KPIs, and performance metrics
What we offer
What we offer
  • Dynamic work environment
  • Opportunities for professional growth
  • Chance to make a significant impact on clients' success
  • Fulltime
Read More
Arrow Right

Banking Client Executive

At NTT DATA, we deliver deep industry expertise in Banking & Financial Services,...
Location
Location
United States , Dallas
Salary
Salary:
Not provided
nttdata.com Logo
NTT DATA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 15+ years of IT Services or Consulting experience across infrastructure, cloud, applications, and security
  • 7+ years of account leadership experience managing complex client engagements and financial performance
  • 10+ years of domain expertise in the Banking or Financial Services industry
  • Strong executive presence and consultative selling skills with proven experience engaging C‑suite leaders
  • Knowledge of digital transformation strategies, including data modernization, cloud migration, and technology integration
  • MBA or prior work in consulting practice is a plus
  • Ability to travel 40–50% as needed
Job Responsibility
Job Responsibility
  • Serve as a strategic advisor and enterprise partner to banking clients, driving measurable business outcomes through IT and digital solutions
  • Lead account growth strategies, achieving revenue and profit targets through consultative engagement and relationship development
  • Manage multi‑million‑dollar portfolios, including forecasting, account planning, and full P&L ownership
  • Build and maintain senior‑level relationships across client organizations to understand evolving business and technological needs
  • Lead cross‑functional teams—including consultants, architects, and delivery experts—to design and deliver value‑based solutions
  • Use deep banking industry knowledge to drive conversations around modernization, innovation, operations, and customer experience
  • Collaborate with internal and external partners to develop tailored proposals and solution strategies
  • Apply industry best practices related to delivery governance, including scorecards, SLAs, KPIs, and performance metrics
What we offer
What we offer
  • Dynamic work environment
  • Opportunities for professional growth
  • Chance to make a significant impact on our clients' success
  • Fulltime
Read More
Arrow Right
New

Client Executive Senior Director - Banking

We are currently seeking a Client Executive Senior Director - Banking - Charlott...
Location
Location
United States , Charlotte
Salary
Salary:
176625.00 - 353000.00 USD / Year
nttdata.com Logo
NTT DATA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 12+ years of IT Services or Consulting experience across infrastructure, cloud, applications, and security
  • 8+ years of account leadership experience managing complex client engagements and financial performance
  • 5+ years of domain expertise in the Banking or Financial Services industry
  • Strong executive presence and consultative selling skills with proven experience engaging C‑suite leaders
  • Knowledge of digital transformation strategies, including data modernization, cloud migration, and technology integration
  • MBA or prior work in consulting practice is a plus
  • Ability to travel 40–50% as needed
Job Responsibility
Job Responsibility
  • Serve as a strategic advisor and enterprise partner to banking clients, driving measurable business outcomes through IT and digital solutions
  • Lead account growth strategies, achieving revenue and profit targets through consultative engagement and relationship development
  • Manage multi‑million‑dollar portfolios, including forecasting, account planning, and full P&L ownership
  • Build and maintain senior‑level relationships across client organizations to understand evolving business and technological needs
  • Lead cross‑functional teams—including consultants, architects, and delivery experts—to design and deliver value‑based solutions
  • Use deep banking industry knowledge to drive conversations around modernization, innovation, operations, and customer experience
  • Collaborate with internal and external partners to develop tailored proposals and solution strategies
  • Apply industry best practices related to delivery governance, including scorecards, SLAs, KPIs, and performance metrics
What we offer
What we offer
  • Medical, dental, and vision insurance
  • Flexible spending or health savings account
  • Life and AD&D insurance
  • Short- and long-term disability coverage
  • Paid time off
  • Employee assistance
  • Participation in a 401k program with company match
  • Additional voluntary or legally-required benefits
  • Fulltime
Read More
Arrow Right