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Government Account Executive

https://www.t-mobile.com Logo

T-Mobile

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Location:
United States , Springfield

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Category:
Sales

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Contract Type:
Not provided

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Salary:

130100.00 - 234600.00 USD / Year
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Job Description:

The Account Executive, Government Sales position is crucial in supporting the growth of State and Local Government accounts. The primary responsibilities include selling to State and Local accounts, renewing contracts, increasing customer satisfaction, and improving revenue while driving customer retention activity. Performance is evaluated based on sales expectations and maintaining a high level of job performance through various metrics focused on building the business. All tasks should align with T-Mobile's core values.

Job Responsibility:

  • Utilize contact lists to call leads and generate sales opportunities
  • Exceed monthly sales, renewal, and churn target goals
  • Welcome customers to T-Mobile, review service agreements, answer questions, and identify additional business opportunities
  • Maintain monthly call goals as set by expectations
  • Establish and nurture customer relationships to drive sales and expand the customer base
  • Conduct customer account maintenance following account reviews
  • Provide account analysis to determine up-sell and renewal offers
  • Manage and resolve customer issues
  • Track individual account activity and results
  • Perform extensive data entry, system navigation, and utilization
  • Conduct independent analysis and decision-making related to information
  • Ensure accuracy and efficiency in data entry
  • Complete ongoing training to maintain knowledge of products, services, and sales approaches
  • Utilize automated knowledge systems and training tools to deliver outstanding service, meeting T-Mobile’s efficiency and quality standards
  • Achieve efficiency and sales goals based on targeted metrics
  • Meet or exceed all departmental goals and business objectives
  • Exhibit positive and collaborative behavior with customers and coworkers
  • Demonstrate personal leadership by maintaining high standards for ethical and professional conduct
  • Disburse adjustments and credits as appropriate within established limits and criteria
  • Fulfill other duties and projects as assigned by business management as needed

Requirements:

  • Bachelor's Degree Preferred
  • 2-4 years selling to State and Local Government accounts required
  • 2 years of extensive business customer support experience required
  • 2 years of business sales experience required
  • Wireless industry sales experience preferred
  • Technical sales experience preferred
  • Strong attention to detail, problem-solving, and business analysis skills required
  • Experience crafting and delivering presentations required
  • Proficiency in Microsoft Excel required
  • At least 21 years of age
  • Legally authorized to work in the United States

Nice to have:

  • Wireless industry sales experience
  • Technical sales experience
What we offer:
  • Competitive base salary and compensation package
  • Annual stock grant
  • Employee stock purchase plan
  • 401(k)
  • Access to free, year-round money coaches
  • Medical, dental and vision insurance
  • Flexible spending account
  • Paid time off
  • Up to 12 paid holidays
  • Paid parental and family leave
  • Family building benefits
  • Back-up care
  • Enhanced family support
  • Childcare subsidy
  • Tuition assistance
  • College coaching
  • Short- and long-term disability
  • Voluntary AD&D coverage
  • Voluntary accident coverage
  • Voluntary life insurance
  • Voluntary disability insurance
  • Voluntary long-term care insurance
  • Mobile service & home internet discounts
  • Pet insurance
  • Access to commuter and transit programs

Additional Information:

Job Posted:
February 21, 2026

Employment Type:
Fulltime
Work Type:
Remote work
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