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The Governance Regulatory & Policy Lead sits within the Client – US Consumer Card – Marketing Business Control Governance Organization. The Governance team is responsible for optimizing governance to streamline processes for impactful risk management and empower data-driven decisions through actionable insights. The team fosters a risk-aware culture, proactively mitigating emerging threats through expert analysis and rigorous change management. Furthermore, they provide strategic foresight by delivering clear analytics and recommendations to ensure audit readiness and build a resilient future for the organization.
Job Responsibility:
Lead Regulatory/Policy Impact Assessments
Represent Marketing in Policy and Reg Change Management Forum
Coordinate Compliance Activities
Maintain Regulatory Expertise
Interpret and Apply Regulations
Streamline Information Flow
Problem Solving
Priority Management
Support ad-hoc risk and control initiatives and projects
Clear Communication
Appropriately assess risk when business decisions are made
Requirements:
Minimum of 6-10 years of experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry
Experience in the US marketing sector is a plus
Familiarity with Artificial Intelligence and Model Language concepts and their application in risk management, compliance, or operational efficiency is highly desirable
Maintains in-depth expertise in US compliance laws, regulatory requirements, and industry best practices
A strong understanding and ability to interpret a wide array of relevant marketing and privacy regulations, including but not limited to CPRA, UDAAP, Reg B, UDAP, Reg P, CAN-SPAM, Reg V, GDPR, and TCPA
Proven experience in implementing sustainable solutions and improving processes within control functions
Exceptional oral and written communication skills
Ability to work autonomously, take initiative, prioritize effectively, create support and buy-in across stakeholders, and cooperate effectively
Proficient in Microsoft Office Suite, Workflow Management tools, JIRA, Confluence, CRISP and/or Gen AI
Familiarity with Artificial Intelligence and Model Language concepts and their application in risk management, compliance, or operational efficiency is highly desirable