Governance and Controls Senior Lead Analyst – End User Computing (EUC), Citi

Citi

Location:
Philippines, City of Taguig

Category:
Finance

Contract Type:
Not provided

Salary:

Not provided

Save Job

Apply Position

Job Description:

This role will be responsible to support the development and implementation of the vision and strategy relating to EUC Framework supporting the end-to-end EUC lifecycle. The role requires a broad and comprehensive understanding of the different systems, theories and practices relevant to a function as well as practical experience of multiple business cycles.This role will partner with various cross functional stakeholders, including Businesses and Functions, Technology, Internal Audit and Compliance. Excellent communication skills required to influence a wide range of audiences. The job is likely to be involved in both internal and external negotiations which will have a major impact on the organization.

Job Responsibility:

Support the design and implementation of the EUC Governance Framework for Citi
Provide oversight over the EUC governance programs including principles, policy, practices and standards including industry best practices
Measure Policy adherence and remedial action associated with Policy adherence
Engage with business and Global Functions leaders to drive EUC agenda progress
Support management communications relative to EUC Transformation & Governance with senior management, the Executive Operating Committee, Business Risk and Control Committees and the Audit Committees of the Board as needed
Partner effectively across the firm with key teams to drive the tools and capabilities including EUC Inventory management and workflow system capabilities to ensure simplified and consistent tools and capabilities support the EUC and ITeSS Lifecycle
Support the identification, design and implementation of an appropriate tools for EUC discovery capability
Partner with 2nd and 3rd Lines of Defense to ensure controls relating to EUCs are adequately designed and operating effectively
Design and implement processes for managing issues identified relating to EUC Framework
Contribute to continuous team improvement and management, e.g., provide leadership in recruiting, coach junior staff, etc
Support key tooling, technology, and transformation projects across the organization as Subject Matter Expert in data policies
Collaborate with colleagues to ensure timely execution of milestones, provide reporting of potential risks to delivery, and incorporate milestone reporting and changes
Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, and adherence to Policy
Apply sound ethical judgment regarding personal behavior, conduct and business practices by escalating, managing and reporting control-related matters with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards

Requirements:

10 years of relevant experience
Understanding of evolving governance, controls and regulatory requirements relating to technology tools and capabilities
Excellent communication skills and the ability to motivate and persuade colleagues across disparate businesses, regions and cultures
Demonstrated excellence at identifying stakeholders, understanding needs, and driving decision-making/resolution in a collaborative approach which includes vetting/troubleshooting
Well-developed listening skills and a strong ability to engage at the senior management level
Ability to understand and operate successfully in a complex, heavily matrixed corporate
Understanding of business and technology tools expertise related to enterprise controls and control automation oversight in financial or similar firms
Working knowledge of Citi’s End User Computing Policy, EUC Governance Programs and business operations a plus
Demonstrates history of having worked as a Program Manager, or working on large, strategic cross-functional projects
Specific subject matter expertise regarding control tooling and capabilities and a strong business understanding of the products and services Citi offers
Demonstrated ability to lead change management across large global organizations
The ability to collaborate effectively, while also providing a constructive challenge to status quo thinking
General understanding of relevant banking regulation and supervisory expectations for large complex financial institutions
Effective communicator, both orally and in writing and ability to present findings to senior management and stakeholders using data to tell a story
Strong interpersonal skills, with evidence of working in collaboration across large organizations, including a proactive and 'no surprises' approach in communicating issues/requests
Bachelor’s/University degree or equivalent experience, MBA/Masters degree preferred

Nice to have:

Change Management
Credible Challenge
Risk Identification and Assessment
Risk Remediation

What we offer:

Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more
Expanded Paid Parental Leave Policy
Access to an array of learning and development resources
Generous paid time off packages
Resources and tools to volunteer in the communities

Additional Information:

Job Posted:
June 13, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

View All Jobs In This Company

Job Link Share:

Governance and Controls Senior Lead Analyst – End User Computing (EUC)