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At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.
Job Responsibility:
Achieve monthly targets through up/cross selling VF products/services at the base and acquiring new corporate accounts
Manage product/service mix according to agreed monthly goals with the direct Manager
Develop new revenue streams through total communication, fixed products and new projects
Set weekly health trend
Prepare accounts plans and schedules to identify specific targets and to project the number of contacts to be made
Plan and manage personal business portfolio/territory/business according to an agreed strategy with the channel manager
Carry out 'Plan vs. Actual' Analysis of figures and take/propose actions to close gaps
Ongoing personal monitoring of accounts performance
Make sure that VF services is up & running across the accounts & taking the proper actions on the spot to maintain consistency of the service
Maintaining & raising customer experience levels at the accounts by raising the customer complains to management & taking the right & proper action on the spot whether by compensating the customer or penalizing the violated person
Manage, lead and motivate the VF accounts directly and indirectly in order to achieve the department objectives and company as well
Achieve the department Quota and guarantee a strong channel fill for VF
Covering the accounts with trade visits
Maintain VF products stock levels and availability in the accounts in order to demonstrate superiority over the competition
Maintain a strong relationship with the accounts management and coordinate with them to reach the desired availability
Ensure the successful execution of the business plan
Ensure the delivery of requested reports within the due date
Prepare & develop the suitable business cases & memos to be submitted to the top management in order to develop & facilitate our business according to the market needs
Submitting Weekly & Monthly sales report to the management
Monitoring the sales achievement VS targets set in order to take proper action to achieve the account targets
Developing & documenting different work procedures that involve the accounts & other departments
Daily contacts with the account in order to facilitate the day to day operation inside the account, maintain good relationship with C level and touch points in entity and also the authorized of accounts, and take corrective actions in a proper time
Handling a cross-function tasks through coordinating with different departments (Marketing, Sales, IT, consumer operation) in order to agree on any new process that facilitates our business.
Requirements:
2-4 years of relevant experience
Adequate knowledge and understanding of the local mobile telecommunications market and its dynamics