This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
Responsible for selling golf shop merchandise to customers, handling cash and credit transactions, answering phones, interacting with patrons, and providing information and handling requests and complaints with a positive attitude and in a friendly, professional manner. Assists with inventory control, maintains the cleanliness of the golf shop and ensures the merchandise displays are properly stocked and organized.
Job Responsibility:
Be fully knowledgeable of golf shop merchandise
Sell merchandise and/or provide suggestions to patrons as appropriate to meet their needs
Assist customers with special merchandise orders
Collect money or process credit cards, record sales transactions and issue receipts for all merchandise sales, greens fees, car/pull cart rental fees and club rental fees
Answer phones, maintain pleasant and professional telephone manner at all times
Schedule tee times and handle customer inquiries and/or complaints in accordance with operating policies and procedures
Take messages for patrons who may be on course
Interact with pass-holders, members and guests in a congenial and professional manner
Assist patrons with information regarding tournaments, special events, club activities, policies, etc
Assist in packing and/or unpacking inventory, arranging and displaying golf shop inventory
Assist with physical inventory at month end in accordance with inventory procedures
Ensure that the golf shop is maintained per Company cleanliness and appearance standards
Maintain clean, presentable and fully stocked merchandise displays
Assist with organizing and implementing tournaments, group outings and special events
Ensure efficient operation and coordination of golf shop, cart service and other services as applicable
Assist with organizing and maintaining ancillary services such as the handicapping system, membership programs and driving range facilities
Perform other duties as appropriate
Requirements:
High school preferred
1 year experience in golf shop and/or customer service/retail sales environment preferred
Demonstrated quality written, verbal, and interpersonal communication skills
Ability to analyze and solve problems
efficiently handle multiple duties under pressure with minimal supervision
work flexible hours as required including nights/weekends