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Golf Operations Assistant

United Kingdom, Fareham Employment contract 12.71 GBP / Hour · Job Posted May 03, 2026
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Job Description

The Club Company is a premium collection of 18 golf and country clubs across the UK. We blend golf, fitness, and wellness to offer a complete lifestyle. Our clubs feature championship standard golf courses, fitness facilities, swimming pools, tennis courts, bars, eateries and accommodation. Our locations are what set us apart; beautiful grounds, picturesque views, and space to create that feel-good environment. Our mission is to be the premier collection of golf and country clubs in the UK, offering members a feel-good experience through health and wellness, golf and more. To us, nothing beats spending time at one of our clubs. We’re hugely proud of our facilities and the experience on offer and continuously strive to maintain the highest levels of service and standards. We create a feel-good experience through our CARE values: Caring, we are hosts with heart, helpful and respectful to customers – putting people first. Ambitious, we are enterprising, fearless to reach the result and innovating – never giving up. Respectful, we are considerate, establishing the needs of others, working efficiently and caring about high standards - with great attention to detail. Energised, we are smile seekers, setting a positive tone and enjoying what we do! Happy to be at work and enthusiastic within a feel good environment.

Job Responsibility

  • Manage the daily operations of the Golf Pro Shop
  • Create attractive merchandising displays to maximise sales
  • Provide excellent customer service in line with The Club Company’s standards
  • Keep the shop well-stocked, clean, and welcoming
  • Work closely with the Golf Operations Manager to meet sales targets and drive the business toward its annual retail budget
  • Manage customer play, processing bookings, and handling charges for golf buggy usage
  • Promote daily sales and special offers
  • Assist with product selection
  • Operate the point-of-sale system
  • Monitor merchandise receipt
  • Assist in selecting tournament products
  • Coordinate with the Course Marshall to ensure efficient operations
  • Provide feedback to senior management

Requirements

  • Previous experience in a golf shop environment desirable
  • GCSE qualification

What we offer

  • Complimentary access to our health club, group exercise classes, and golf facilities
  • Bonus holiday days to reward long tenure
  • Wedding Day off (conditions apply)
  • Birthday Day off (conditions apply)
  • A paid Volunteer Day to support causes you're passionate about (available after one year’s service)
  • 70% off meals while on duty and 25% off when off-duty
  • 25% off retail
  • 25% off spa treatments (if booked and taken on the day)
  • Discounted membership for a friend or family member (available after probation and on a minimum 16 hours per week contract)
  • Access to our Employee Assistance Programme
  • Personal development programs
  • Cycle to Work scheme
  • Exclusive competition opportunities for team members with a golf handicap
  • Wagestream
  • Free parking
  • Uniform provided
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