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Golf Cart Rental Attendant

United States, Captiva Employment contract 19.00 USD / Hour · Job Posted March 19, 2026
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Job Description

Provide excellent service to guests and owners while assisting with rental of golf carts and performance of minor mechanical duties, reservations, and customer service.

Job Responsibility

  • Oversee the golf cart rental process from start to finish
  • Assist with an electric fleet management of 150 golf carts
  • Perform cleaning, maintenance, and minor repair of golf carts while maintaining clean and organized storage lot and a welcoming office space
  • Upkeep of equipment and maintenance logs along with following SOPs to standardize rental program to company’s standards
  • Build and maintain strong relationships with guests and owners to ensure repeat business
  • Ensure team is providing exceptional customer service to guests and owners
  • Effectively communicate safety protocols for renters
  • Be able to address concerns or issues that may arise during the rental contract
  • Develop and maintain accurate records of all transactions, contracts, and confidential customer information
  • Coordinate with other departments to ensure smooth operations and efficient service delivery

Requirements

  • High school diploma or equivalent preferred
  • Background with working at a hotel/resort or related is preferred
  • Previous guest service experience preferred
  • Must have a valid driver’s license, motor vehicle background check will be completed
  • Fluent in English language
  • Confident with administrative duties, handling reservations, and confirmations
  • Computer skills are a must, basic Microsoft Office functions such as Word and Excel
  • Confidence to handle confidential information and utilize for transactions for payment utilizing POS system
  • Attention to detail and the ability to handle multiple tasks
  • Must show initiative in job performance
  • Works well in stressful, high-pressure situations – fast paced environment
  • Must maintain composure and objectivity under pressure
  • Must be effective at listening to, understanding, and clarifying concerns
  • Must be able to stand, walk, bend and stoop for prolonged periods
  • Must be able to lift up to 40 pounds
  • Must be able to work in a fast-paced environment
  • Must be able work in different types of weather sometimes extreme, including high temperatures and humidity

What we offer

  • Low-cost Medical, Dental, Vision Plans
  • Paid Life Insurance
  • Short- and Long-Term Disability
  • Paid Time Off & Holidays
  • 401(k) with 100% match up to 4%
  • Commuter and Company-paid Toll Programs
  • Complimentary Shift Meal

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